Winedealdirect Reviews 

549
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the wide selection of unique products and competitive pricing, often finding specific items not available elsewhere. Reviewers consistently found the ordering process easy and praised the overall excellent service provided. Furthermore, many highlighted prompt delivery and well-packaged items, ensuring products arrived safely and within the stated timeframe. However, some customers experienced delays, non-delivery, or a lack of communication regarding order tracking and delivery notifications. Specific issues included orders being lost or arriving later than expected, and insufficient notice from delivery carriers.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speedy delivery and competitive... See more

Product

Reviewers highlight positive aspects of product, particularly the excellent selection of sophisticated wines... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and speedy... See more

Service

Clients share positive opinions on service, with many reviewers praising the excellent and easy-to-use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices on a huge range of products. I ordered the royal dragon vodka and it was cheaper than most places and it came with a free light. Well packaged when received also. Communication with the c... See more

Rated 5 out of 5 stars

I wanted a particular sparkling wine and winedealsdirect not only stocked it, but were the best priced per bottle by far. And with a free and quick delivery as promised how do you get a better service... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

549 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(549)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I found online when looking for a brand…

I found online when looking for a brand of wine I could no longer find in the slopes or from other suppliers. Placed my order and then all went quiet for a week, which made me nervous with so many scammers around. However a notice did then arrive that my order had been dispatched and wine arrived a few days later. So really pleased to get it and both price for wine and for delivery both good value. Would have been five stars with better communication and more speedy dispatch.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Good wine and a fantastic price

Good wine and a fantastic price, delivered when said and very well packaged.
Have shopped here a couple of times with no issues.
Highly recommended

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Ordered on Sunday. Delivered on Friday by FedEx as emailed. No problems. Admit I was concerned because of some reviews, but no 'first class service'

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Communication was good

Communication was good. Telephone calls returned. Delivered within time frame and kept informed. I have used this company several times. Always good service and fair priced

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Re ordered my usual wine and then sat…

Re ordered my usual wine and then sat back and waited for it to be delivered. An easy process no nasty surprises , the wine is always superbly packaged with loads of bubble wrap and tape so no worries in that department. I am very pleased with the service they provide and shall be ordering again as soon as I am down to my last few bottles

4 October 2024
Unprompted review
Rated 5 out of 5 stars

After ordering I received a order…

After ordering I received a order confirmation email. Then after a couple of days I checked trustpilot out of curiosity and it worried me that they only had 2.3⭐. I needn't have worried. My wine arrived in 4 days from ordering and was in perfect condition.
I will use again in the future.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on Monday and my items arrived on Friday as promised. Was a little not sure about buying from this website, but received an email reply and phone call from one of the guys and he assured me that delivery will be within few days.
Thank you. Will definitely order again.👍

23 August 2024
Unprompted review

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