My Windrush experience has always been exceptional!!! No difference with my final delivery 🥹 I am saddened to know Windrush Bay from the end of last month (November 2025) deliveries of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We have an authentic selection of Caribbean groceries, wellness products and gifts, featuring premium brands with great heritage and wonderful stories to tell. We also offer our trusted tropical fruit and veg boxes delivered to your door at your convenience. Whether your are looking for your favourite tropical groceries, tantalising treats for that special occasion, or just fancy something inspired by the Caribbean vibe, we have something for everyone!
Bensham Business Centre, 62 Bensham Grove, CR7 8DB, Thornton Heath, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am a happy customer service is good and quick no complain will aways do my shopping with Windrush.Thank you.

Reply from Windrush Bay
The provisions were of very good quality and delivery was on time

Reply from Windrush Bay
I have found buying online the food from Windrush a good experience. Definitely recommend

Reply from Windrush Bay
The service is good fast delivery most of the products are good quality just this time my coconut was spoil so didn't benefit from that

Reply from Windrush Bay
The fruit box was fresh and a good selection.
The only downside was that I had no communication as to when it would arrive until I sent a message to windrush bay.

Reply from Windrush Bay
Throughly enjoyed the buns and bread. Tasty and very fresh.

Reply from Windrush Bay
Windrush Bay have amazing customer service and the produce is always fresh, ripe and delicious!!! I've ordered from them twice as a birthday gift and they're always happy to go above and beyond to make it special. Thank you!!!!

Reply from Windrush Bay
Good quality produce and came quickly love it

Reply from Windrush Bay
I am very pleased with the delicious, high quality and good value products which I have purchased from Windrush Bay. I am also happy with their Customer service, as they keep customers well-informed about their deliveries.

Reply from Windrush Bay
Excellent products, great price and very quick delivery.
Will definitely be using again 😊

Reply from Windrush Bay

Reply from Windrush Bay
Communication is very good. I gave 4 stars because a the pineapple 🍍 was bad. And 1of the plantains was soft and black clearly showing signs of overripeness.

Reply from Windrush Bay
Everything in the order arrived fresh and in very good condition. Will order again soon.

Reply from Windrush Bay
I first sampled Windrush Bay’s SMALL TROPICAL FRUIT & VEG BOX (5kg) back in January of this year and immediately signed up to their monthly subscription service (which I can pause or stop at anytime).
Let me explain something, I am not aware of any shop nor another online service where I can buy this abundance of “ground provision” & fruit for £32.99 (that’s actually £26+delivery) and also be rewarded when purchases made from referrals I’ve made to others.
Listen, when I tell you about the freshness & quality of the goods inside this box EVERY TIME…its akin to everything being dug up, cut down & shipped on the same day and delivered to my door the VERY NEXT DAY!
The pumpkin & Christophene are sublime. As for the small but good sized yam, a good sized sweet potato, 3 green banana, 3 plantain, bunch of scallion, the bags of 8 okra, 3 scotch bonnet & more than adequate bunch of thyme are PLENTIFUL!!…
Wait…there’s 2 lime and a juicy pineapple too!
To my delight last month, 2 mangosteen had been placed in the box as well 💃🏿🙌🏿
As a 1st gen of the Windrush generation, raised on “ground provision” I say to you…
Windrush Bay “ou ka fè bon twavay, ou sav” 🇩🇲
Thank you muchly 💜💜💜

Reply from Windrush Bay
I bought the medium fruit and vegetable box for my dad for father’s day , it arrived in plenty of time. Everything was very fresh and in perfect condition.
I would recommend anyone looking for a taste of home orders from you ! Thank you Windrush bay :)

Reply from Windrush Bay
I absolutely love ordering from Windrush Bay. Each time I place an order, I am consistently met with exceptional service and a nice selection of Caribbean food, fresh produce, fruits, and drinks. The quality of their offerings is superb. I wholeheartedly recommend Windrush Bay as a top choice for exceptional food and service.

Reply from Windrush Bay

Reply from Windrush Bay
Really smooth delivery. Perfectly packaged parcel with delightfully fresh tropical produce contained within good value for money. Super convenient and again, really love the way that it's parcelled and packaged sustainably & stylishly.

Reply from Windrush Bay
Delivery arrived correctly and quickly. Nothing else to day really !

Reply from Windrush Bay
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.