The MOST impressive aspect was that the crew actually cared about providing 1st class workmanship. Very careful to protect my wood floor with polyethylene sheet and cardboard (to prevent accidenta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone at Window Rama was wonderful. Sean, the salesman was very knowledgeable. He explained everything about the windows, explained all the features and colors and helped us make good choices.... See more
Company replied
Overall, a wonderful experience. Salesperson was upfront and honest from the start. Unlike the big conglomerates that give you one price at the beginning of the visit and when you show shock on your f... See more
Company replied
Everyone who was involved in this project was exceptional. Shawn Kelly, my salesman, was so patient with my requests for documentation for my HOA Board. The installers, Marcos, Saul and Enrique were... See more
Company replied
Company details
About WindowRama
Written by the company
WindowRama is the go-to installer for windows and doors in the Northeast for nearly half a century! Servicing areas on Long Island, Staten Island, Westchester, Rockland, New Jersey, & Connecticut! We are the largest independent stocking dealer of Andersen Windows in the tristate area and have over 20 retail showrooms featuring top brands including Therma Tru, United, MI, Kolbe, and more!
At WindowRama we offer professional window and door installation or replacement from our Installation Masters certified installers — which represents rigorous training that means you get a perfect installation every time, meeting the highest standards of quality, safety, and durability to ensure that your windows last for years to come! We also offer extended warranties through RamaCare, which protects your newly installed windows or doors for 20 years on glass and 10 years on parts, so you never have to pay a labor charge!
WindowRama Enterprises has been ranked No. 31 on Qualified Remodeler’s 47th annual Top 500 list of remodelers for 2025! Every year since 1978, Qualified Remodeler has highlighted the largest and fastest-growing remodeling companies across the U.S. We are excited to help you with your next home improvement project.
Top Rated Showrooms, Staffed with Experts:
Written by the company
- Visit Today, No Appointment Necessary
- With over 20 retail showrooms across New York, New Jersey, and Connecticut, we don’t just carry top brands like Andersen Windows and Doors, Therma Tru, United, MI, and Kolbe – we offer a full suite of services, too. If our customers need window installation, replacement, Andersen window repair, door installation, or Andersen patio door repair, we’ve got them covered.
Contact info
Start Your Window & Door Project!
4.7
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went as planned from start…
Everything went as planned from start to finish. They did an excellent job and the windows are fantastic. They cleaned up afterwards and took all the old stuff away.
27 July 2026
Reply from WindowRama
Hi Melanie - thanks very much for the 5-star review. We're glad to hear that your project went smoothly - that's always our #1 priority. Enjoy the view from your new windows!
very professional😊
20 July 2026
Reply from WindowRama
Thanks very much for the 5-star review - we appreciate your business and the shout-out!
A simple process from start to finish
A simple process from start to finish. Installation was done on time, and considerably faster than expected... the windows look and function just as described. Highly recommended!
27 July 2026
Reply from WindowRama
Thanks very much for taking the time to write a review, J.C. We're so glad that our team provided you with a 5-star experience. We appreciate your business and the recommendation.
The ordering process and installation…
The ordering process and installation was completed in a timely manner. The technicians that installed the entry door were expert in their jobs and the installation far exceeded my expectation. I would recommend this company in a heartbeat and without any hesitation.
27 July 2026
Reply from WindowRama
Thanks so much for the stellar review, Thomas! We're so glad that you had a 5-star experience with our team. We truly appreciate your business and the recommendation.
Great communication getting back to me…
Great communication getting back to me service was good
20 July 2026
Reply from WindowRama
Thanks for the 5-star review Helen. We appreciate your trusting us with your project.
Installers were great
Installers were great. Professional. Explained each step. Clean up meticulously. Each step in process was explained so I knew what to expect.
Timeliness were spot on
Very happy.6
27 July 2026
Reply from WindowRama
Thanks so much for the 5-star review and shout-out to our installers, John. Your total satisfaction is always our #1 priority.
Reply from WindowRama
Thanks for the 5-star review Cristina - we're thrilled that you love your new door! Thanks for your business.
We had an emergency situation and…
We had an emergency situation and everyone from the sales team to the installer went out of their way to prioritize our job and get a new sliding door installed quickly. They were caring, thorough and professional.
20 July 2026
Reply from WindowRama
Thanks for the 5-star shout-out Janice - we're thrilled that our team was able to resolve your issue so quickly and efficiently.
Reply from WindowRama
Thanks very much for the 5-star review Brian. We're thrilled that you're happy with the results and appreciate your business.
Bait and Switch
So much for saying we will take care of everything and then bury hidden things that they don't take care somewhere in40 pages of documents, So much for saying we will take care of…, Very shady business practices.
I also found out that only homeowners of single family dwellings can apply for permits in the state of CT, Window Rama would have to assign a homeowner of a multi family dwelling such as ours to be an agent acting in their behalf, the local building inspector said he will look into this practice going forward
22 June 2026
Reply from WindowRama
Thank you for sharing your feedback.
We are sorry for the frustration surrounding the permit requirement. However, as outlined in the contract signed for your project, obtaining any required permits is the homeowner’s responsibility. WindowRama handled all paperwork relating to your HOA but was not responsible for obtaining any permits.
We understand that navigating HOA requirements and permitting can be frustrating, and we regret that this situation negatively impacted your overall experience. We always strive to clearly communicate the responsibilities of both the homeowner and WindowRama before work begins, and the permit requirements are specifically addressed in our contract.
We appreciate your business and are glad that you were satisfied with the installation itself.
Install was a few days later than I…
Install was a few days later than I wanted, but so far so good. Very happy.
13 July 2026
Reply from WindowRama
Hi Jane - thanks for taking the time to provide a review - our customer's feedback is very important to us. We apologize for any delays that occurred during your project, but are glad that you are happy with the finished product.
Reply from WindowRama
Thanks very much for the 5-star review Linda! Enjoy the view from your new windows!
Great from start to finish
Great from start to finish. Installers were very professional and a pleasure to work with.
23 June 2026
Reply from WindowRama
Hi Lisa and thanks very much for the shout-out to our team. We're so glad that you had a 5-star experience. Enjoy your new windows/doors!
Reply from WindowRama
Thanks very much for the 5-star review Lewis - we appreciate your business and the shout-out!
Great Service
The staff from the initial sales consult to the delivery and installation employees were professional and we are very happy with the results.
29 June 2026
Reply from WindowRama
Thanks for the 5-star review Joe! We're thrilled that you had a great experience with our team.
Patio door installation
Door came on time as specified. The crew did a good and clean job of installing the door.
28 June 2026
Reply from WindowRama
Thanks for the 5-star review Arvind - we're thrilled you had a great experience with our team.
Very clean and friendly installers
Very clean and friendly installers. Project manager came at the beginning of the job and at the end to do a walk through. Would highly recommend Rob and his installers. Completely satisfied with their work
28 June 2026
Reply from WindowRama
Thanks for the 5-star shout out to our team, Denise. Our #1 priority is your total satisfaction - glad we hit the mark! Enjoy your new windows/doors.
Reply from WindowRama
Thanks very much for the 5-star review John, glad to hear that your project went smoothly - that's always our #1 goal. Enjoy your new windows/doors.
Reply from WindowRama
Thanks very much for the 5-star review Maura! We're glad that you had a great experience with our team.
Professionalism
Professionalism, the neatness of there work.
I can’t wait to do the upstairs next year.
Love Window Rama and Anderson Windows
Thank you
15 June 2026
Reply from WindowRama
Thanks so much for the 5-star shout-out, Cindy! We can't wait to work with you again as well!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.