I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the... See more
Company replied
Overall, everything was great! We love our new windows and the installers were excellent. There was a bit of a language barrier but it certainly wasn't a show stopper. I would definitely order more... See more
Company replied
Great experience with Brian Martinez explaining the various options and answering my questions so I felt confident in the choices I made. Installation with Mauricio and his team was amazing. They we... See more
Company replied
Salesperson was excellent and no pressure was felt on our end...after dealing with other "big name" window companies, Window Nation was a breath of fresh air...installation crew was first rate and ma... See more
Company replied
Written by the company
Solve problems by installing solutions.
740 Merritt Capital Drive, Suite 111, 27587, Wake Forest, NC, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the manufacturer assembled the door backwards. I had them installed on 7/9 and I am currently waiting on the Ops manager to come out on 7/27 to address my concerns. I had informed the sales manager that day regarding the installation and my concerns. I am aware that there is a personnel issue at the Raleigh office because the sales person who sold me the job is no longer employed by the company. Additionally, they have appointed a new sales manager and an operations manager within a three-month period.

Reply from Window Nation - Raleigh
The crew was great and very polite Miguel was a great leader. Damian was a great overseer. Love my windows.

Reply from Window Nation - Raleigh
It was hard to get a hard date for the work to begin. We were delayed twice after we had removed our blinds and were ready for work to begin. Finally, I spoke to a gentleman named Chris who took responsibility to follow-up with us to let us know when to expect work to begin. On the day of the install the two me who came were on time and ready to get started right away. They did a great job.

Reply from Window Nation - Raleigh
Overall, everything was great! We love our new windows and the installers were excellent. There was a bit of a language barrier but it certainly wasn't a show stopper. I would definitely order more windows from this company. Their staff arrived early in the morning, completed the installed in a very timely manner and their clean up was phenomenal.

Reply from Window Nation - Raleigh
Three of my windows were not right at first but they fixed the issues and now I am 100% satisfied with them. The service was great. The installation crews were wonderful.

Reply from Window Nation - Raleigh
Guys were outstanding. Did a fabulous job. Answered all of my questions. I would recommend highly.

Reply from Window Nation - Raleigh
I was very impressed how quickly the local team in Raleigh came out to fix an installation issue. The team that made the repairs was amazing and did great work. Hats off to Chris from wimdow Nation who got everything set up and fixed

Reply from Window Nation - Raleigh
All levels were great! Installation team did a beautiful job!They didn't waste motions or time and left my home and yard spotless. I would recommend them strongly.

Reply from Window Nation - Raleigh
The salesperson, Eric Bennett, was easy to talk with and very helpful in assisting me in making decisions. He also was very easy to get in touch with if I had questions. The team who installed my windows yesterday were great they really stayed on task completed the job very quickly. I'm completely satisfied with the windows with the way they look and how easy it should be for me to clean them. And I like the idea of the screen built in as well as the mullions. So, I'm very happy I chose Window Nation

Reply from Window Nation - Raleigh
went out of the way to correct all the mistakes

Reply from Window Nation - Raleigh
The service was impeccably done. The installers are well versed about the product and the company as a whole. I would recommend Window Nation to anyone needing any of their products.

Reply from Window Nation - Raleigh
I have nothing but praise for Window Nation. It is an excellent company. From the initial contact to the follow-up at completion, their communication was noteworthy and professional. The quality of the product is outstanding. I am a very satisfied customer.

Reply from Window Nation - Raleigh

Reply from Window Nation - Raleigh
They were fast, accurate and reassuring. They cleaned their mess up, never saw any trash etc. Everything looks good!

Reply from Window Nation - Raleigh
Great work by Window Nation. The installers were precise, careful, attentive and listened and answered all of our concerns. Our windows were installed perfectly.

Reply from Window Nation - Raleigh
Installers were very detailed hard workers! They were very skilled and knowledgeable in their work.

Reply from Window Nation - Raleigh
Call four times about water go through the window and leaking inside they couldn’t fix sent 4 different people couldn’t fix it

Reply from Window Nation - Raleigh
It was done in a timely manner. They cleaned up petty good.

Reply from Window Nation - Raleigh
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.