The installation was great. The guys who installed the windows were true professionals. The reason for 4 stars vice 5 was because the price changed twice. They tacked on a $500 install fee due to us... See more
Company replied

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The installation was great. The guys who installed the windows were true professionals. The reason for 4 stars vice 5 was because the price changed twice. They tacked on a $500 install fee due to us... See more
Company replied
Had a rough start with rescheduling the install due to not having all windows but the people who installed the windows were great, salesman delivered exactly as promised and we love our new windows.
Company replied
The windows look nice and the vinyl does match my cherry trim stain on windows. The installers failed to properly adjust window sashes leaving gaps in all 5 windows. They came back and repaired them.... See more
Company replied
Everything was great from start to finish. The salesperson was friendly, honest and professional. She worked with us to get the price we wanted and made sure it was the windows we needed for our hom... See more
Company replied
Written by the company
Solve problems by installing solutions.
4601-C Proximity Drive, 40213, Louisville, KY, United States

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Had a rough start with rescheduling the install due to not having all windows but the people who installed the windows were great, salesman delivered exactly as promised and we love our new windows.

Reply from Window Nation - Louisville
Moved everything in the house Sunday so they would have ease of access to the windows just to be told Monday morning 10 min after they were supposed to be here that they are rescheduling which was ok but after talking to the installer he said he knew of the reschedule that Friday before hand. So if they had told me that Friday I could have waited to move everything until the night before instead of having to sleep on the couch and having the house a mess for a week

Reply from Window Nation - Louisville
They guys was very courteous and very thorough about their work.

Reply from Window Nation - Louisville
window installers were good. Office was efficient. Needed more follow through.

Reply from Window Nation - Louisville
Window measurements for 4 windows were mismatched. Not able to be installed with the other 12. Had to wait a month. Caused me to have to move heavy furniture again.

Reply from Window Nation - Louisville
When I reported a problem, they were quick to fix it. The workers they sent out were very professional and did an excellent job.

Reply from Window Nation - Louisville
The installation was great. The guys who installed the windows were true professionals. The reason for 4 stars vice 5 was because the price changed twice. They tacked on a $500 install fee due to using scaffolding. Another added expense was because of the windows. It would have been great with original quote.

Reply from Window Nation - Louisville
We ordered 6 windows on 9/13/2025. We have been on the phone with Window Nation numerous time to find out why we have not received our windows and got a run around. They finally showed up today, 11/18/2025.

Reply from Window Nation - Louisville
on timrcfor appt.friendly installers working hard to replace windows quickly.arrived at 8:am and by
11am all 13 windoÿĥws in.cleared debris inside and outside house . 1 am senior citizen and help with ǰ̣44 r blinds back up.

Reply from Window Nation - Louisville
Pleased with our new windows and the installers.

Reply from Window Nation - Louisville
Installers were verry professional did a great job

Reply from Window Nation - Louisville
Happy with everything. From the in home presentation to the installation. And the continued communication in between was phenomenal. Highly recommend

Reply from Window Nation - Louisville
Everyone I dealt with was professional and communication was outstanding.

Reply from Window Nation - Louisville
Everything was great from start to finish. The salesperson was friendly, honest and professional. She worked with us to get the price we wanted and made sure it was the windows we needed for our home. The installation crew was courteous and professional. They did great work quickly and cleaned up the mess. It was an overall awesome experience

Reply from Window Nation - Louisville
The windows look nice and the vinyl does match my cherry trim stain on windows. The installers failed to properly adjust window sashes leaving gaps in all 5 windows. They came back and repaired them. The picture window has a scratch inside and the installers broke the replacement pane so they had to the original pane with the scratch back until another replacement pane available, The scheduler was nice as the installers,

Reply from Window Nation - Louisville
There were a few issues but they were handled quickly and professionally. The office staff was wonderful

Reply from Window Nation - Louisville
Everyone very professional. Great explanations of the window choices, very knowledgeable about all aspects of the replacements. Crew that did the work was very hard working - even in the rain. Kept me informed on the progress. Did a thorough job of cleaning up the work area.

Reply from Window Nation - Louisville
Every One that was part of the this project was very professional and very easy to work with

Reply from Window Nation - Louisville
The guys were very quick and cleaned up after they were done. Very respectful of everyone and everything.

Reply from Window Nation - Louisville
Your sales person jonathan Made my experience about buying windows Very helpful. He explained everything To my satisfaction so I can understand In what I am buying. He took his time showed me every window that he had and let me decide which window I want it. No pressure, no rush ,just let me
Think about So I don't make a mistake. I am very very satisfied. I am planning on calling on you all again. Because I have 3 more windows to put in. Hopefully, fully. I can get it by next summer. Will keep you in mind When someone else asks about getting windows done in their home. I would definitely recommend you all.

Reply from Window Nation - Louisville
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