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Window Nation - Louisville Reviews 37

TrustScore 4.5 out of 5

4.3

4601-C Proximity Drive, 40213 Louisville, KY, US


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See what reviewers are saying

Rated 4 out of 5 stars

The installation was great. The guys who installed the windows were true professionals. The reason for 4 stars vice 5 was because the price changed twice. They tacked on a $500 install fee due to us... See more

Company replied

Rated 5 out of 5 stars

Had a rough start with rescheduling the install due to not having all windows but the people who installed the windows were great, salesman delivered exactly as promised and we love our new windows.

Company replied

Rated 3 out of 5 stars

The windows look nice and the vinyl does match my cherry trim stain on windows. The installers failed to properly adjust window sashes leaving gaps in all 5 windows. They came back and repaired them.... See more

Company replied

Rated 5 out of 5 stars

Everything was great from start to finish. The salesperson was friendly, honest and professional. She worked with us to get the price we wanted and made sure it was the windows we needed for our hom... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Louisville

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 4601-C Proximity Drive, 40213, Louisville, KY, United States

  • 512-360-0899
Promotion box for Window Nation - Louisville

Window Nation

Elevating homes every day

4.3

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

We love our new windows.

Had a rough start with rescheduling the install due to not having all windows but the people who installed the windows were great, salesman delivered exactly as promised and we love our new windows.

12 January 2026
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're happy to hear that you love your new windows! We apologize for the initial scheduling difficulties, but we're glad the installation and sales experience met your expectations. Thank you for your feedback.

Rated 3 out of 5 stars

Rescheduling

Moved everything in the house Sunday so they would have ease of access to the windows just to be told Monday morning 10 min after they were supposed to be here that they are rescheduling which was ok but after talking to the installer he said he knew of the reschedule that Friday before hand. So if they had told me that Friday I could have waited to move everything until the night before instead of having to sleep on the couch and having the house a mess for a week

18 December 2025
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Reply from Window Nation - Louisville

We appreciate your honest feedback. We are saddened to hear that your experience did not meet your expectations. We will use this as an opportunity to grow, as well as better our teams and practices. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com.

Rated 5 out of 5 stars

They guys was very courteous and very…

They guys was very courteous and very thorough about their work.

11 December 2025
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Reply from Window Nation - Louisville

We're happy to hear that our team was courteous and thorough. Thank you for your positive feedback and your time!

Rated 4 out of 5 stars

window installers were good

window installers were good. Office was efficient. Needed more follow through.

3 December 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're glad the installation and office work went well. We'll work on improving our follow-through. Thanks for your feedback.

Rated 3 out of 5 stars

Window measurements for 4 windows were…

Window measurements for 4 windows were mismatched. Not able to be installed with the other 12. Had to wait a month. Caused me to have to move heavy furniture again.

24 October 2025
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Reply from Window Nation - Louisville

We regret the mismatched window measurements and the installation delay. We're sorry for the inconvenience and the need to move heavy furniture again. We'll review this.

Rated 4 out of 5 stars

My experience

When I reported a problem, they were quick to fix it. The workers they sent out were very professional and did an excellent job.

25 November 2025
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Reply from Window Nation - Louisville

We're happy to hear that we addressed your problem quickly and that our workers were professional and did excellent work. Thank you for your feedback.

Rated 4 out of 5 stars

The installation was great

The installation was great. The guys who installed the windows were true professionals. The reason for 4 stars vice 5 was because the price changed twice. They tacked on a $500 install fee due to using scaffolding. Another added expense was because of the windows. It would have been great with original quote.

20 November 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We appreciate your feedback and are happy to hear the installation was professional. We regret the price changed and apologize for the added expenses. We'll review our quoting process to prevent this in the future. Thanks for your time.

Rated 1 out of 5 stars

We ordered 6 windows on 9/13/2025

We ordered 6 windows on 9/13/2025. We have been on the phone with Window Nation numerous time to find out why we have not received our windows and got a run around. They finally showed up today, 11/18/2025.

18 November 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We regret that your window order took longer than expected to arrive. You were informed at the time of your sale that your custom replacement windows would arrive 8-10 weeks after your initial appointment. We appreciate you bringing this to our attention, and we'll look into how to improve our delivery times.

Rated 5 out of 5 stars

friendly installers 11/17/25

on timrcfor appt.friendly installers working hard to replace windows quickly.arrived at 8:am and by
11am all 13 windoÿĥws in.cleared debris inside and outside house . 1 am senior citizen and help with ǰ̣44 r blinds back up.

18 November 2025
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Reply from Window Nation - Louisville

We're happy to hear that the installation went smoothly and our installers were friendly and efficient. We appreciate your positive feedback regarding their hard work and assistance with your blinds. Thank you!

Rated 5 out of 5 stars

Installers were verry professional did…

Installers were verry professional did a great job

14 November 2025
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Reply from Window Nation - Louisville

We're happy to hear that our installers were professional and did a great job! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Happy with everything

Happy with everything. From the in home presentation to the installation. And the continued communication in between was phenomenal. Highly recommend

3 November 2025
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Reply from Window Nation - Louisville

We're happy to hear that you were pleased with our presentation, installation, and communication. Thank you for sharing your positive experience and recommendation!

Rated 5 out of 5 stars

Everyone I dealt with was professional…

Everyone I dealt with was professional and communication was outstanding.

31 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're glad you found our team professional, and we appreciate your highlighting our outstanding communication. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything was great from start to…

Everything was great from start to finish. The salesperson was friendly, honest and professional. She worked with us to get the price we wanted and made sure it was the windows we needed for our home. The installation crew was courteous and professional. They did great work quickly and cleaned up the mess. It was an overall awesome experience

29 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're happy to hear that your experience was awesome! It's great to know that our salesperson was friendly, honest, and professional and that the installation crew was courteous. We appreciate your positive feedback regarding the price and the clean-up!

Rated 3 out of 5 stars

Every window needed to be adjusted after original install

The windows look nice and the vinyl does match my cherry trim stain on windows. The installers failed to properly adjust window sashes leaving gaps in all 5 windows. They came back and repaired them. The picture window has a scratch inside and the installers broke the replacement pane so they had to the original pane with the scratch back until another replacement pane available, The scheduler was nice as the installers,

10 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We appreciate you sharing your experience. We're glad the vinyl matched your trim. We regret the initial window adjustments and the scratched picture window. We're addressing the pane replacement. We value your feedback.

Rated 5 out of 5 stars

Quick addressing any issues with professional concerns…

There were a few issues but they were handled quickly and professionally. The office staff was wonderful

6 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We appreciate your positive feedback and are glad the issues were resolved quickly and professionally. We're happy to hear that our office staff was wonderful!

Rated 5 out of 5 stars

Great experience thru the entire process.

Everyone very professional. Great explanations of the window choices, very knowledgeable about all aspects of the replacements. Crew that did the work was very hard working - even in the rain. Kept me informed on the progress. Did a thorough job of cleaning up the work area.

6 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're happy to hear that you had a positive experience! We appreciate your comments regarding our team's professionalism, knowledge, and dedication to the installation and cleanup, even in the rain. Thank you for your feedback.

Rated 5 out of 5 stars

Every One that was part of the this…

Every One that was part of the this project was very professional and very easy to work with

6 October 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're happy to hear that everyone involved in the project was professional and easy to collaborate with. Thank you for your positive feedback!

Rated 5 out of 5 stars

The guys were very quick and cleaned up…

The guys were very quick and cleaned up after they were done. Very respectful of everyone and everything.

30 September 2025
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Reply from Window Nation - Louisville

We're happy to hear that our team provided prompt service and maintained a tidy workspace. We appreciate you acknowledging their respectful attitude.

Rated 5 out of 5 stars

Best experience in windows

Your sales person jonathan Made my experience about buying windows Very helpful. He explained everything To my satisfaction so I can understand In what I am buying. He took his time showed me every window that he had and let me decide which window I want it. No pressure, no rush ,just let me
Think about So I don't make a mistake. I am very very satisfied. I am planning on calling on you all again. Because I have 3 more windows to put in. Hopefully, fully. I can get it by next summer. Will keep you in mind When someone else asks about getting windows done in their home. I would definitely recommend you all.

11 August 2025
Window Nation - Louisville logo

Reply from Window Nation - Louisville

We're happy to hear that your window-buying experience was so positive. It's great to know the salesperson was helpful and thorough, ensuring you felt comfortable and informed. We appreciate your recommendation and look forward to assisting you with your remaining windows next summer!

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