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Window Nation - Buffalo Reviews 

139
TrustScore 4 out of 5

4.2

19 Cobham Dr, 14127 Orchard Park, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... See more

Company replied

Rated 5 out of 5 stars

These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!

Company replied

Rated 3 out of 5 stars

The windows are excellent. The customer service and communication are extremely poor. Our salesperson got our names and email wrong. He didn't provide correct color samples. His boss finally delive... See more

Company replied

Rated 4 out of 5 stars

Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow wi... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Buffalo

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 19 Cobham Dr, 14127, Orchard Park, NY, United States

  • 716-431-3215
Promotion box for Window Nation - Buffalo

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

139 reviews

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4.2

All reviews

(139)

3,782 reviews in the last 12 months

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Rated 5 out of 5 stars

The cost was great great

The cost was great! The install group were great. The windows look great!!

8 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a great experience! Thank you for letting us know that you are pleased with the cost, install group, and windows.

Rated 5 out of 5 stars

Great work done

Marvelous people, did their work nicely, left the rooms clean and tidy.

7 August 2025
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Reply from Window Nation - Buffalo

We're glad you enjoyed your experience and that our team provided such great service. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Wonderful quality the installation was…

Wonderful quality the installation was very professional quick, they were very friendly and answered any questions I totally recommend window Nation to anyone and will use them again. Everything was completely as promised five stars plus plus!

4 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a wonderful experience with our quality and professional installation services. We appreciate your recommendation and are glad we met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

New Windows

Everyone was very friendly and courteous. They made the process very easy.

4 August 2025
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Reply from Window Nation - Buffalo

We're happy to hear that everyone was friendly and courteous and that we made the process easy for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

The crew was excellent

The crew was excellent. Hard working. They were also friendly and cleaned up thoroughly after themselves. The windows are beautiful.

31 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our hardworking crew provided excellent service! It's great to know you are enjoying the beautiful windows and appreciated their thorough cleanup. Thanks for your feedback!

Rated 2 out of 5 stars

Representative was here to correct…

Representative was here to correct issues/problems from installation. Some issues were corrected, other issues were compounded in a negative manner. Now they have to come out a third time.

31 July 2025
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Reply from Window Nation - Buffalo

Hello, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at cs@windownation.com.

Rated 4 out of 5 stars

Installers were very organized and hard…

Installers were very organized and hard working.

30 July 2025
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Reply from Window Nation - Buffalo

We're glad to hear that our installers were organized and hardworking. Thank you for your positive feedback and your time.

Rated 5 out of 5 stars

Install team was quick

Install team was quick. Crushed the whole install of 2 large windows in about 2.5 hours. Amazing!

30 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installation team completed your large window project quickly! It's great to know you're amazed by our team's efficiency. Thanks for your feedback.

Rated 5 out of 5 stars

Installers excellent

Installers courteous, work completed in timely manner. Area clean, clutter free after instillation.
I do however find it difficult to remove and reinsert windows for cleaning

29 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the installation was smooth and efficient. We appreciate your feedback regarding the difficulty of removing and reinserting the windows for cleaning. We will explore ways to improve this.

Rated 4 out of 5 stars
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Reply from Window Nation - Buffalo

Our customers and ensuring their satisfaction are our number one priority, and on the rare occasion we fall short, as you've expressed we did here, we would like to correct it. We have located your account, and someone will reach out to you shortly to discuss the next steps to address your service concerns.

Rated 3 out of 5 stars

installation not completely seamless without problems

The team did do quick work in installing the windows and overall did a good job, but the reason for the three stars is due to an incident during installation in which they ended up breaking one of the windows getting installed in the dining room. The team was installing the window from the outside. the window fell out into the dining room and broke - when this occurred it gouged the wooden floor in the dining room. Still waiting for the window to be replaced and not sure at this point that Window Nation will take responsibility for the damage to the floor. I will say that all the other windows look great and the bow window they installed is absolutely fabulous.

21 July 2025
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Reply from Window Nation - Buffalo

We appreciate your honest feedback. We regret to hear that your installation experience did not meet your expectations and resulted in damage to your dining room floor. We understand how frustrating this must be and are committed to addressing all your concerns once we have completed the install of the final window. We will use this as an opportunity to coach our teams and improve moving forward.

Rated 5 out of 5 stars

Great job

The installers were great from start to finish they were on time very professional very friendly they did a great job I would very highly recommend this company to everyone

21 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installation team provided you with a professional and friendly experience! We appreciate your high recommendation and thank you for your positive feedback.

Rated 5 out of 5 stars

12 windows replaced

Once price was agreed upon, the process was very smooth. Everything was communicated beforehand.

22 July 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the process was smooth after agreeing on the price. We appreciate your feedback and are glad everything was communicated well.

Rated 5 out of 5 stars

All work was done in a timely

All work was done in a timely, professional manner.

21 July 2025
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Reply from Window Nation - Buffalo

We appreciate you taking the time to share your positive experience. We are happy to hear that you were pleased with our team's work.

Rated 5 out of 5 stars

Would absolutely recommend Window Nation to others!

Wonderful customer service! Knowledgeable staff. On time. Installers were friendly and worked quickly and cleaned up completely after. Would absolutely recommend Window Nation to others!

15 July 2025
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Reply from Window Nation - Buffalo

Your recommendation means a lot to us, and we're happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

They were very helpful Great job.

They were very helpful. They cleaned everything up and help me understand some of the stuff on the windows.I’m

17 July 2025
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Reply from Window Nation - Buffalo

We're glad our installers were such outstanding examples of professionalism, and their work exceeded your expectations. We're thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!

Rated 5 out of 5 stars

Great service

Great service. The windows look great!

18 July 2025
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Reply from Window Nation - Buffalo

We love hearing that you are so happy with your new windows and your experience. Thank you for the feedback, and welcome to the Window Nation family!

Rated 5 out of 5 stars

Hardworking install team

Such a hardworking, collaborative install team. They were extremely considerate. They cleaned up and hauled away everything. I would have liked all of the windows cleaned after the installation. That did not happen. That should come with the package considering the cost of the windows.

15 July 2025
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Reply from Window Nation - Buffalo

Thank you for your honest feedback. We're thrilled that you were pleased with your overall experience, but we will use your feedback to better our teams and practices moving forward.

Rated 5 out of 5 stars

They were on time


They were on time, job well done and cleaned up after they were finished installing the windows.

14 July 2025
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Reply from Window Nation - Buffalo

We're glad our installers were excellent examples of professionalism, and their work exceeded your expectations. We're thrilled you had such a wonderful install experience, and welcome to the Window Nation family!

Rated 5 out of 5 stars

A+++ all around.

Whole process was great starting with the salesman. Communication after I signed paperwork was A+, got notifications of when windows were under construction, when shipped, and then a call to schedule installation way sooner than I thought. 2 installers came and were very professional, courteous, and did a great job. Overall a very great experience.

14 July 2025
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Reply from Window Nation - Buffalo

Thank you for taking the time to leave a positive review for us here at Window Nation. We're happy we could meet your expectations!

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