I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... See more
Company replied

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I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... See more
Company replied
Michael Green is a joy. Very personable and informative. He answered every question and concern I had and made me feel very happy to have your company and the crew working on our home.
Company replied
Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each... See more
Company replied
Thank you Window Nation!! thank you Eric, and Jorge and his installers they showed up on time they immediately went to work. They cleaned as they went. They got all my windows and all my exterior do... See more
Company replied
Written by the company
Solve problems by installing solutions.
5675 Oakbrook Pkwy, Suite A, 30093, Norcross, GA, United States

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Easy process, every update was super helpful. Windows look stunning! Can’t wait to do the rest of the windows in my house the same way!

Reply from Window Nation - Atlanta
They don’t listen and leave you on hold with promised. This project started in March, with texi’s ,fax, & meeting and still have not been resolved in accordance with my HOA requests.

Reply from Window Nation - Atlanta
Very smooth transition. Great salesman Alex. The crew was the best. I’m loving my slide windows in bedrooms. Thanks so much ⭐️⭐️⭐️⭐️⭐️

Reply from Window Nation - Atlanta
Installers were Professional, Personable. Explained the process. They showed us how to work windows after installations. Also took pics for me for HOA.
Thank you

Reply from Window Nation - Atlanta
We were impressed by their promptness, efficient work, through cleanup, and remarkably good attitude

Reply from Window Nation - Atlanta
Overall experience has been great. There was a mistake on my part when ordering the windows but Shawn assured me they can fix it for me. The Salesperson, workers and follow up correspondence has been a great experience. Would give 5 stars but just not happy with how visible the caulk is around the windows. I was told this is how they caulk around the windows but I could paint the caulk so it is not so visible.

Reply from Window Nation - Atlanta
Tech was friendly and professional. Explained in detail the cause of condensation on my window. I questioned the discrepancy between the limited lifetime labor warranty my salesman, Keidon, emailed me in writing on 4/29/25 before my purchase versus the 5 year labor warranty Windows Nation emailed me after the purchase. He didn't acknowledge the discrepancy which was in black and white. However, I did contact the national service number and spoke with Serigne who told me a regional manager would call me back in 24-48 hours.
8/13/25
It's been over 2 weeks since I spoke with Serigne and no regional manager has contacted me. I've also emailed the national service department and my salesman Keidon 3-4 times over this issue over the past 6 weeks. Keidon finally called me back just last week and later sent me a text confirming the labor warranty is indeed 5 years not including glass breakage. In that text, he said I still have a 50 year warranty for the windows.
I responded the reason I bought windows from Windows Nation was for the limited lifetime labor warranty including glass breakage per his 4/29/25 email. I sent him a copy of the manufacturer warranty for the glass is 20 years i received after the purchase not the 50 year warranty he texted and promised before the purchase. It has been 2 weeks since that text to Keidon and no response. At this point, I changed my review from 4 stars to 2 stars. Future buyers BEWARE about any promise regarding limited lifetime labor warranty and 50 year window warranty before you buy from Windows Nation. I will update this review IF I hear back from Keidon or the national service department.

Reply from Window Nation - Atlanta
Everything was great, worker's were very professional they cleaned up everything, just very happy with my new windows

Reply from Window Nation - Atlanta
The installation team was the best! Very professional, communicated throughout the process and respected my home!

Reply from Window Nation - Atlanta
Excellent communication throughout both the consultation and installation processes. The window installation was seamless, and the quality of their products is great.

Reply from Window Nation - Atlanta
The sales rep was informative and friendly. The fitting was quick and no mess or damaged created . Even though a small mistake of a frosted rather than clear was fitted. The company was quick and easy to work with to replace it.

Reply from Window Nation - Atlanta
Great with communication and their HOA team was helpful! The crew showed up on time and made sure I was satisfied with the job before they left.
The sales person, Kyle was very patient with all of my questions and issues with unfreezing my credit!

Reply from Window Nation - Atlanta
The whole process was easy and professional. The windows arrived earlier than we thought. Customer service is excellent. The installation crew were really good. And tge windows are excellent.

Reply from Window Nation - Atlanta
I would really like to wait since I have more windows and sliding doors to be done in August. Company is very responsive until you pay and they do some of their job, then they are sometimes difficult to contact and not very good at responding to issues. Hopefully I will get to do a final review after everything is done.

Reply from Window Nation - Atlanta
The first bedroom window they installnot open one that was a communication error. When the first Window, technician came, talked about the business then talk to me gonna be two Window, then after that, when they came the measurement they made a one single window not open one for the safety concern. It is too bad so I’m really worried about it other than everything is excellent job

Reply from Window Nation - Atlanta
The team displayed professionalism and worked extremely hard to install all of our 30 plus windows in one day. Michael and team 2 were very attentive to our needs and invited us to ask questions about any part of the process. The windows look great!

Reply from Window Nation - Atlanta
The job is perfection ! Had not heard of this company , but was very
Impressed with the sales rep who
Met with us ! Got several
Other bids that were lower , but the rep worked out a deal and we are very pleased !
Professionalism at its best !
Thank you Window Nation !

Reply from Window Nation - Atlanta
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