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Window Cleaning Warehouse Reviews 525

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TrustScore 4.5 out of 5

4.6

Cleaning Products Supplier
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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the company for its excellent service, fast delivery, and high-quality products, often highlighting the helpful and friendly communication. People appreciate the efficiency of the ordering process and the quick arrival of their items, often well-packaged and exactly as described. The products are frequently described as durable and designed for professionals, contributing to a positive overall experience. However, some customers also noted issues with orders, such as receiving the wrong product or incomplete deliveries, and experiencing poor after-sales service when problems arose. A few other people also felt that the quality of certain products was poor, with some items failing prematurely or not meeting expectations regarding included components.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, durability, and suitability... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, top-notch, and... See more

Order

Consumers find the ordering process to be ambiguous, with some reporting straightforward experiences and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the excellent quality of equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service and they will help right away if items have been damaged or missing in the post. Will always continue to buy from here.

Company replied

Rated 5 out of 5 stars

Had a technical problem with my cleaning equipment. Reported it this morning and was pleasantly impressed with getting it sorted within an hour. Thanks to John at the wcw team. Cheers, John

Company replied

Rated 5 out of 5 stars

Great company to deal with, bought a Vikan brush last night & it arrived today. Great, friendly communications on WhatsApp, perfectly packaged & really fast delivery. THANK YOU very much.

Company replied

Rated 5 out of 5 stars

Ordered some stuff for the window cleaning pole , and I am Really very happy about their service. Sam day dispatch and next day delivery! Awesome! I do recommend them

Company replied

Company details

  1. Cleaning Products Supplier
  2. Window Cleaning Service

Written by the company

The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

525 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I've been having good communication…

I've been having good communication with the team over a issue I had regarding the wording and misunderstanding of a product on the website which I purchased. I'm in the process with them of getting this problem solved in a timely manner. They have taken on board the issue and are happy to address it.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to negotiate and order from the website. Top quality equipment. Competitive prices. Arrived in two days. Kept up to date via email. As always a very good experience.

16 September 2022
Unprompted review

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