wilsons and wilsons plumbing  Reviews 6

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Roof maintenance.

I received a quote to:
Sort the bottom course of tiles where they are irregular, replace 4 broken tiles and re-fit some lead flashing which had slipped.
The quote was for £1,150. I was unable to get a good explanation, or even a breakdown of the figures so I went elsewhere.
The job was done by a reputable builder for £310 (including repainting a length of guttering). I am confused about the huge discrepancy and would appreciate an explanation.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

New rood installation

The lads were absolutely fantastic, extremely professional and great with communication. From start to finish the project has been smooth and the on-site roofing team have always been very friendly and curtious.
Easy to contact and super helpful.

They came to replace and install a new roof. Very happy with their hard work

I'll be recommending them to friends and family

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the job

I'm very happy with the job, thank you!. The house looks new!
Friendly and professional team of guys. Respectful of the property and plants.
Communication has amazing, from time of the quote to getting the work done, I had a message or call biweekly with updates (weather delays)
Highly recommend them and I know who'll I'll be calling in 5+ years when the roof will need to be done

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Had work done definitely not skilled…

Had work done definitely not skilled worker's , had to get other skilled tradesmen to put right the work , stay clear , avoid

13 February 2025
Unprompted review
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Reply from wilsons and wilsons plumbing

Dear Customer, Please contact us with regards to you issues we take complaints very seriously and as to date have had no contact from any of our customers stating that there is a problem with their work so we would appreciate some more information and given an opportunity to investigate.

Rated 5 out of 5 stars

Best Company I have had to have…

Best Company I have had to have dealings with all the best to you and your team, hope bill and Ted get there Tip 👍 tha ks again highly recommended roofers and hopefully won't see you guys again for another 25 years , any other negative comments I have been hacked

30 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible workmanship

Terrible workmanship. Work not guaranteed the 10 years they say. When large chunks of roughcasting came away after only 4 years they refused to replace their shoddy workmanship. Now dodging this by saying I have the wrong company. Which I don't. Don't waste your money.

23 February 2024
Unprompted review
wilsons and wilsons plumbing  logo

Reply from wilsons and wilsons plumbing

Dear Clair, You are well aware that you have had no dealing with W & W Roughcasting, Roofing and General Builders and have admitted yourself on recording that you have never previously met the owner Frank Wilson I am very sorry for your bad experience but you need to take this up with the person and company who did the work for you.

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