Wilson & Carter Reviews 

Do not buy from this company. Items are NOT as described on the website, the dress I got was cheap polyester tat, not the linen/cotton mix described.
Then you have trouble returning the item, being charged more than what was paid for the item in postage costs.
My advice is don’t waste your money and time buying from these people.

Do not buy anything from this online store. I purchased a pair of sandals which were of a very poor quality & were the wrong size to what I ordered. When trying to return them they try and fob you off with a 10% discount, not much use when the shoes are the wrong size. Then they threaten you with costly overseas returns which is just a con to get you to keep them. I wouldn't have another thing from this company the quality for the price is absolutely ridiculous.

Dress arrived..awful cheap material
Pattern faded and dirty looking.What a con trick .Avoid at all costs

Do not shop with this company. The quality is very cheap and, they do not mention in their returns info that you have to send items back to China.
Leave well alone

BE AWARE!! DO NOT SHOP ON THIS WEBSITE.
They advise somthing completely different to what thy actually sell. I ordered a suite not knowing it is a China based company faking they are UK based. It is the worst thing I ordered online ever. When I asked for a refund they are being difficult and don't want to refund. I wish I saw the reviews here before.

I would not even give them 1 star ordered 2 pairs of shorts they where nothing like there photos asked to return them was offered 10% back or 25% credit told them to stuff the 10% i will use them as rags instead

You get what you pay for! Unpleasant cheap fabric, No labels for fabric care, country of origin etc. Weird AI messages. Blood spots on dress (evidence of sweat shop in China?)
You have to beg for information on returns. I have given up. Not fit for Charity shop so going to textile bank. A tough learning experience

They resell items from Temu, i bought and outfit for £55.00 the same outfit was on Temu for £15.00 do an image search before purchasing anything from here.

DO NOT BUY FROM THIS COMPANY.

A follow up to my recent review of this scam company claiming to sell high quality clothing. I have now received the 2 x men's shirts I ordered and as suspected the quality of the materials is shockingly bad. I am normally vigilant and cant believe I fell for their AI generated images to make their items look considerably better than what they are claiming to be. I wont go on much further as you will get the picture reading my review and that of others scammed by this company. In short, stay away, don't order from this company.

DO NOT BUY FROM THIS COMPANY. I ordered a dress for a wedding, when it arrived the quality was NOTHING like the website. I have tried to return the product but they asked for $30-50 to do this. TOTAL SCAM!!!! I have reported this to my bank for a refund-product not as described. It wouldn't even make a good duster!

Would give 0 stars if possible
Do not order from this website
I ordered a dress for an event from this website which appears to be UK based
Order delivered 2 weeks later, from China, too late for purpose and poor quality, not as presented on website photos, colour different
Would not have ordered due to delivery time had it been clear on website goods dispatched from China
Asked for refund
Offered 10% refund which I refused
Now have been ghosted with emails ignored
Wish I’d seen these reviews before ordering
Believe I’ve been scammed of £39.95
Will try to pursue my refund

Agree with the last few reviews. This is a scam ! Dress looks nothing like the photo in the Ad. It is made out of eight synthetic heavyweight nine on which is not mentioned in the Ad where is the photo looks like a cotton dress. Although they say they have easy returns there is no return address in the website and I’m still waiting to hear from them on how to return the product.

Do not buy from this company. It is a scam company pretending to be British. Items, if they arrive at all, are of poor quality and nothing like the images used to sell them. If you want to return you have to send to China. They only offer 15% of your original purchase price as a refund.

This is NOT a London company, but a company operating internationally.
Delivery is slow.
Quality is poor.
Returns are very difficult, offering international postage to be paid by the sender, with huge fees for customs.
They have a discount strategy, rather than a returns policy if the product is not right.
AVOID!

DO NOT and I repeat
DO NOT buy from the company .
Do not be fooled by the blurb which suggests that the business is owned by a charming London based couple.
It’s a complete SCAM!
I ordered a dress….. it looked delightful and when it finally arrived after almost three weeks it resembled nothing like the garment I had ordered other than the colour combination!
The quality of fabric is dire, cheap shiny polyester and style and cut, well…..simply dreadful
I asked for refund and was offered 10% of the purchase cost which I refused. I was then told that the shipping cost to return would be between 30 and 50 dollars! Plus the completion of a lengthy returns form. I settled for a 20% refund ….. £7.99 for a rubbish garment I had paid £39.95 for! I was told to keep the garment. It would be an insult to
Landfill or charity shop!
Should have read Tryst Pilot

Do not purchase anything from this company. The photos of a two piece casual trousers suit were stunning. When it arrived I wouldn't have paid a £1 for it. It's awful, top isn't the same colour as the bottoms.Stitchhing.... I dable with the odd thing but this is ......Returns...... Jump through hoops. I'm taking a hit and taking a 40% refund as the return/claims form I don't have the mental capacity to make accounts with weird companies and then the 30-50 dollars return (I'm sure I could have got it a lot cheaper but...). This is obviously how this company makes it's money. AVOID

Never, never, never will I nuy from this company again. Their clothing is rubbish and comes from China. Don't think for a minute that you are buying from a reputable British company in London because of the name you are definitely not. Not worth even one star.

I ordered a ladies top. It arrived nearly 3 weeks after placing order. I did not realise the company was not based in UK. I wish I had read the reviews before placing my order. When my item arrived, the quality was very poor, looked different from the top I had ordered and fabric was of poor quality. Do Not Order from this site!! Requesting a full refund!

Horrible material, not at all like website! Wish I’d checked Trustpilot before buying. What a waste of money!!

I wish I'd looked at reviews as the items I ordered were terrible quality, nothing like the images, the material was cheap and the sizing was awful. DO NOT WASTE YOUR MONEY. I have read returns are difficult so not holding out much hope of getting my money back. Angry 😠