I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more
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With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more
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Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company. Love the furniture just what I was looking for. Easy to assemble the wardrobe, grea... See more
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Company details
Written by the company
Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.
Contact info
Unit 6a-1 Birlea Way, DE74 2HL, Derby, United Kingdom
- 01332 812870
- info@willisgambier.co.uk
- willisgambier.co.uk
4.8
Excellent
177 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love our new Willus and Gambler…
We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light.
We would have given 5 stars for the furniture alone but it was let down by the delivery experience.We ordered the furniture over the telephone but were not told that the furniture which was excellently packed would need to be unpacked and assembled by us.
14 April 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your feedback. We’re delighted to hear you love your new Toulon table, chairs, and sideboard, and that they’ve made your dining room feel so stylish and bright. We’re sorry to hear the delivery experience did not meet expectations, particularly regarding the assembly information. We appreciate you bringing this to our attention, and your comments will be shared with the team to help improve communication for future customers.
Quality console table …
We ordered this console table based on size and finish.
When it arrived it was exceptionally well protected.
As a retired carpenter I am delighted with the quality and construction.
I can highly recommend.
9 March 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your wonderful feedback. We’re delighted to hear you’re so pleased with the console table and that the quality and construction met your expectations — especially coming from a retired carpenter, that means a lot to us. Thank you for the recommendation, it’s greatly appreciated.
I have just received my Willis and…
I have just received my Willis and gambier bed, and I am very happy with it.
2 March 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your feedback. We’re delighted to hear you’re happy with your new Willis & Gambier bed. We hope you enjoy it for many years to come.
The Camille low end Kingsize bed
The Camille low end Kingsize bed looks amazing in our room so glad we picked it, well made such good quality, very well packaged and easy to put together
8 March 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback. We’re delighted to hear the Camille low end kingsize bed looks amazing in your room and that you’re pleased with the quality and packaging. It’s great to know it was easy to assemble too. We hope you enjoy it for many years to come.
Really happy with the product,amazing…
Really happy with the product,amazing quality and fantastic service
Would recommend.
6 March 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback. We’re delighted to hear you’re happy with the quality of the product and the service you received. We really appreciate the recommendation.
Honestly very happy with the product as…
Honestly very happy with the product as it is great came quicker than expected, the service was extremely nice.
Many thanks
6 March 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your kind feedback. We’re delighted to hear you’re happy with the product and that it arrived sooner than expected. It’s also great to know you were pleased with the service. Many thanks for taking the time to share your experience.
Reply from Willis & Gambier
Thank you for your feedback! We’re pleased to hear everything was quick and hassle-free. Enjoy your purchase!
The bed I ordered is beautiful
The bed I ordered is beautiful. Well made and straightforward to put together.
5 February 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely review! We’re delighted to hear you’re pleased with your new bed and that it was straightforward to assemble. Enjoy your beautiful new addition!
The bedside tables and chest of drawers…
The bedside tables and chest of drawers are beautifully made and elegant. So pleased with them.
9 February 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the bedside tables and chest of drawers and that you find them beautifully made and elegant. Enjoy your new furniture!
Well done!
The furniture is great and very high quality. Very helpful team and fantastic service. Thank you!
20 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you so much for your kind words! We’re delighted to hear you’re pleased with the quality of the furniture and the service you received. Your feedback means a lot to us — thank you!
Casera range what a fantastic piece of…
Casera range what a fantastic piece of furniture and great service
8 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback! We’re delighted to hear you love the Casera range and that the service was great too. Enjoy your fantastic new piece of furniture!
Great experience with Willis & Gambier….
I had a great experience with Willis & Gambier. The furniture is great — beautifully made and clearly high quality. Customer service was excellent from start to finish, and the team were helpful and professional throughout. The delivery time was amazing, with everything arriving quickly and in perfect condition. I would highly recommend Willis & Gambier to anyone looking for high-quality furniture and outstanding service. Thanks Jake & team!
25 December 2025
Unprompted review
Reply from Willis & Gambier
Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with the quality of the furniture and the service you received from start to finish. We’ll be sure to pass your kind words on to Jake and the team — they’ll be thrilled to hear them. Thank you for the recommendation and for choosing Willis & Gambier!
Great company to deal with
Great company to deal with
Very friendly people
18 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your kind words! We’re so pleased to hear you found us friendly and easy to deal with. We really appreciate your feedback!
Great company to deal with
Great company to deal with. The sorrento range is spot on. Looks brilliant in my dining room the whole family loves it for the sunday roasts. Would recommend to anyone, Thanks again guys
19 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you so much for your lovely review! We’re delighted to hear the Sorrento range looks brilliant in your dining room and is being enjoyed by the whole family — especially for Sunday roasts! Thank you for the recommendation and your kind words, they really mean a lot to us.
Exceptional quality and great design.
Exceptional quality and great design.
18 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the quality and design. Enjoy your beautiful furniture!
Reply from Willis & Gambier
Thank you for your kind feedback! We’re delighted to hear you’re happy with the quality of the pieces. Enjoy your furniture!
Ordered the casera bed
Ordered the casera bed, delivery was quick and fantastic quality, stunning design and great quality.
Would definitely recommend.
12 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely review! We’re delighted to hear you’re so pleased with the Casera bed and that the delivery, design, and quality all impressed. Thank you for the recommendation — it’s greatly appreciated!
Such incredible furniture
Such incredible furniture, highly recommend. My personal favourite is the Sorrento dining range.
18 January 2026
Unprompted review
Reply from Willis & Gambier
Thank you so much for your lovely feedback! 🌟 We’re delighted you love the furniture, and it’s great to hear the Sorrento dining range is your personal favourite. Thank you for the recommendation — it really means a lot to us!
Purchase the Toulon dining set and it’s…
Purchase the Toulon dining set and it’s absolutely stunning will be buying more from this range
18 December 2025
Unprompted review
Reply from Willis & Gambier
Thank you so much for your lovely feedback! We’re delighted to hear you love the Toulon dining set and think it’s absolutely stunning. We look forward to helping you add more pieces from the range in the future!
Willis and Gambier YES, Bedstar and Birlea No
Please allow me to be clear, my review is not about the Outstading beauty and quality of the Willis and Gambier furniture piece’s I recently added to my collection.
No this review to make member’s of the Public aware of who not to purchase their Willis and Gambier products through.
I looked through the Internet on infamous Black Friday and found the Ivory Collection Double Wardrobe and 8 Drawer Chest of Drawers being offered through a Company called Bedstardirect.co.uk who supply through a furniture wholesaler called Birlea.
WOW what a big mistake, delivery arranged and confirmed for Monday 8th Dec 2025, so I took day of work to receive items, come the 8th no delivery, no communication to advise what had occurred. I called Bedstar who contacted Birlea the Supplier and who was delivering the items. Advised that an error had occurred and items not getting delivered till next day !! When what a waste of my day off. When the “so called “ Fully Trained Delivery Technicans arrived the next day to deliver to “ any room of my choice “ they were thoroughly Unprofessional and quite rude to my unwell disabled wife !! They managed to deliver the 3 boxes that make up the Double Ivory Wardrobe, however simply dropped the 8 drawer chest of drawers in the middle of my entrance hall stating they didn’t have to take it to the bedroom it was only required to be in the door !!
Many emails to Bedstar and photo’ s of stairs and images of actual measurements later I was advised that Birlea would contact me to arrange to return and “ try “ to move the chest of drawers upstairs to my wive’s bedroom.
Sorry but enough is enough, I wouldn’t trust the Birlea delivery team back in my home and don’t think they should be allowed to deliver high end quality goods. To be honest I wouldn’t let them deliver a Pizza. I have now arranged at my own cost to have a true team of local furniture delivery professionals move said chest of drawers to its required destination, ie upstairs in wives bedroom.
Moral of all this would be YES do purchase Willis and Gambier furniture, it’s really fantastic quality and so well built, just check who you buy it from and avoid Bedstar and more importantly any Retailer that uses Birlea to supply your order.
9 December 2025
Unprompted review
Reply from Willis & Gambier
Thank you for taking the time to share your experience, and we’re very sorry to hear about the issues you faced with delivery — we completely understand how frustrating this must have been for you and your wife.
Just to provide some clarity, Birlea and Willis & Gambier are part of the same company, and we take all feedback seriously, especially when it relates to delivery partners or customer care. The experience you’ve described is not the standard we aim to deliver.
We’d really appreciate the opportunity to look into this further and address what went wrong. If you’re willing, please get in touch with us directly so we can review your order details and ensure appropriate follow-up is taken with the team involved.
We’re glad to hear you love the Willis & Gambier furniture itself, and we’re genuinely sorry that the delivery process let you down. Thank you again for bringing this to our attention — your feedback helps us improve, and we hope we can restore your confidence in us.
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