Worst people I ever dealt with don’t waste your money they screw you around. I paid an extra $20 for a quicker shipping and I’m still waiting on my part a week later and I don’t know where it is. This... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
100% scam. Ordered a pool pump that showed in stock on May 1. PayPal processed the payment May 2. Status for the next 4 days showed "Awaiting Fulfillment." Tried calling but the number listed is d... See more
My Hayward skimmer basket uses an elastic-secured filter sock with reinforced side holes to accommodate a metal rod for locking and unlocking the basket in place, and lifting it out for cleaning. When... See more
Stated they had the item in stock. Ordered and paid additional expedited shipping. Was charged for an add on I did not request or authorize. Ordered on Sunday online and had not received any notificat... See more
Company details
Written by the company
Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Contact info
Phoenix, United States
- (888) 534-6999
- support@wildwestpoolsupplies.com
- wildwestpoolsupplies.com
2.5
Poor
647 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
![TAS® Official [The Anabolic Store] logo](https://consumersiteimages.trustpilot.net/business-units/64b93487f0e432908cde6603-198x149-2x.avif)
Great product for a great price
Great product for a great price! Thanks
19 August 2024
Unprompted review
Pleasure to deal with
Pleasure to deal with. Product was great and shipped quick. Highly recommended
13 August 2024
Unprompted review
I didn’t receive my order because you…
I didn’t receive my order because you cancelled it. Neither did I receive a refund for the order.
1 August 2024
Unprompted review
Received the product damaged at first…
Received the product damaged at first but their customer service representative Russel addressed the situation immediately and helped to rectify it.
1 August 2024
Unprompted review
intermatic rc2343pt air switch
Order and delivery were prompt and smooth. Unfortunately the intermatic air button controller is not a good replacement for the Len Gordon controller now out of production. The intermatic does not have an automatic shut off and requires 2 button pushes to turn on the blower and two to turn off. This would be ok for a residential hot tub but definitely does not work for a condo.
5 August 2024
Unprompted review
part fit exactly
part fit exactly. It was what i needed and the hot tub is up and running. thanks
5 August 2024
Unprompted review
The handle was great but no installation instructions
The handle was great, however, it requires a very specific star shaped screwdriver to install that is not included and there are no instructions with specifics as to what tools are needed. Really unfortunate miss in an otherwise positive experience.
5 August 2024
Unprompted review
Great Service!
Wild West made it easy to get the part I needed at a competitive price. It was exactly as advertised and fit perfectly.
26 July 2024
Unprompted review
Excellent product support
Excellent product support, good communication. Fast shipping!
24 July 2024
Unprompted review
Good service
27 July 2024
Unprompted review
Part doesn't snap in as well as I'd…
Part doesn't snap in as well as I'd like.
22 July 2024
Unprompted review
Easy to use
Easy to use, and they have a broad variety of products. I have made them my go to company for all my pool and spa parts needs.
11 July 2024
Unprompted review
Great website
Great website, user friendly! Product purchased is exactly what we were looking for. After a few orders from Amazon failed to provide what we wanted, we very much appreciate the quality found on Wild West Pool Supply. Thanks much!
Highly recommended!!!
1 July 2024
Unprompted review
Wild West is the pool's Easy Button!
The hardware I needed was in stock, discounted, and shipped promptly. Easy Button!
26 June 2024
Unprompted review
easy process
easy process, received sooner than expected, exactly as described.
3 July 2024
Unprompted review
perfect fit
10 July 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.