If variety is the spice of life, then Wild Secrets is the chilli on your hot dog (but seriously, don’t do that….unless you want to, in which case, chilli away my masochistic friend)! The order was dis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Discovering this little gem was like unlocking a secret world of pleasure. The discreet packaging arrived swiftly, and the product itself exceeded expectations. Its sleek design and various settings m... See more
Company replied
I've had nothing but amazing experiences with this company. Their shipping is so fast and the packaging is always stunning. Super easy to navigate website, exciting new products all the time, and t... See more
Company replied
Kia ora from NZ! I've been purchasing my sex toys from Wild Secrets ever since i turned 18. Firstly I love their sales, discounts and wide rand of products to choose from. It caters to diverse needs o... See more
Company replied
Company details
Written by the company
Founded in 1993, we have been the leaders in the Australian sex toy and lingerie market for over two decades. Our exceptional customer service, same day shipping, discreet delivery, best price guarantee, extensive product range and easy-to-use website have brought joy, satisfaction, fun and enjoyment to over a million customers – and counting.
Contact info
1 Stafford St, 3067, Abbotsford, Australia
- 1300 651 561
- support@wildsecrets.com.au
- wildsecrets.com.au
4.7
Excellent
510 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and quick discreet delivery!
10 January 2025
Unprompted review
Reply from Wild Secrets
Hi Sarah,
Happy to hear it was easy and quick! Just what we aim for :)
-- Amelia
Overwhelmingly satisfied!
My order was delivered within the promised timeframe, all the items I ever order are in stock, and the products live up to the claims made on the website. All round a very pleasant and positive experience. Makes it easy for making future orders.
8 January 2025
Unprompted review
Reply from Wild Secrets
Hi Casper,
Thank you so much for your support, it is really appreciated.
-- Amelia
I had ordered the wrong item and phoned…
I had ordered the wrong item and phoned them to organise a refund and reorder of the correct product. They were very accommodating and my refund to my account was very quick
30 December 2024
Unprompted review
Reply from Wild Secrets
Hi there,
Thanks for providing this feedback!
I am happy to hear that our team was able to assist you with this one.
-- Amelia
Good product
24 April 2024
Unprompted review
Reply from Wild Secrets
Hi Martin,
Thanks for the feedback!
-- Amelia
I recon it's better to have battery disfunction than erectile disfunction
The package wasn't meant to be delivered for about another working week - I was impressed that it arrived so fast and it was well packaged. After getting the toy out & removing the plastic barrier (to stop it being turned on accidentally), the toy still wouldn't turn on. I measured the voltage of the battery supplied with it and read 4.2 volts on what is supposed to be a 6 volt battery.
6 January 2025
Unprompted review
Reply from Wild Secrets
Hi there,
Sorry to hear you may have received a faulty item. We would encourage you to reach out to our Customer Service team so we can process a warranty claim for you.
-- Amelia
Discreet package and great products
31 December 2024
Unprompted review
Reply from Wild Secrets
Hi there,
Thanks for providing your feedback!
-- Amelia
Reply from Wild Secrets
Hi Hayden,
Happy to hear that!
Thanks for shopping with us.
-- Amelia
Fast easy service
26 December 2024
Unprompted review
Reply from Wild Secrets
Hi there,
Thanks for that feedback, much appreciated!
-- Amelia
Very satisfied
The items fit well and the other products I purchased worked great
5 stars 😊
17 December 2024
Unprompted review
Reply from Wild Secrets
Hi Bobby,
Thanks for the 5 stars! Much appreciated ❤️
-- Amelia
PRODUCT WORKED AS SHOWN ON WEB SITE
PRODUCT WORKED AS SHOWN ON WEB SITE. TOOK LONG BUT EXPECTED TO RECIEVE PRODUCT. TRACKING WORKED OK.
1 December 2024
Unprompted review
Reply from Wild Secrets
Hi David,
Thank you for your kind feedback.
Much appreciated!
-- Amelia
very discreet
I was happy that it came very discreet like the website promises. Thank you for a great experience.
11 December 2024
Unprompted review
Reply from Wild Secrets
Hi Tiff,
Thanks for the review, glad to hear you had a nice experience!
-- Amelia
Cheapest around and good shopping experience
Cheapest around and good shopping experience. I would say they deliver exactly what it says on the package … but the packaging is discreet and says nothing 🙊.
Key advantages are their good selection; they offer almost everything I’ve seen anywhere else online, unlike most Australian adult stores. Plus, with their frequent discounts and bonuses for large orders, being able to get everything you want from one place with a big discount is great. Can also confirm (at least for the stuff I ordered) they are by far the cheapest in Australia.
Also, I liked how the packaging was not only discreet, but designed to be reused in the event of a return, which is more eco friendly and would make returning anything you had an issue with much easier. Billing was also discreet.
2 December 2024
Unprompted review
Reply from Wild Secrets
Hi Byron,
Thanks so much for this review, we appreciate the time you have taken to be thorough across all areas of your experience with us and are happy it has been pleasant one.
Thank you for shopping with us!
-- Amelia
Great value and great selection of…
Great value and great selection of products, works that well want a second one incase it goes flat haha
8 March 2024
Unprompted review
Reply from Wild Secrets
Hi Tanya,
Thanks for your feedback!
-- Amelia
Just good experience all round with the…
Just good experience all round with the site it easy to move around good choice of toys and new inventions of toys I love it and the toys I purchased r fantastic I love the rabbit vibrators and yeah just good all round
6 December 2024
Unprompted review
Reply from Wild Secrets
Hi Travis,
Thanks for providing this feedback.
We are always happy to hear when someone has found a style of product that works for them!
-- Amelia
Fun stuff !!!
Everything this companies product says it does, it does it well. With super fast postage speeds and quality products is what keeps me coming back time and time again
4 December 2024
Unprompted review
Reply from Wild Secrets
Hi Richard,
Thanks for this feedback, we really appreciate it!
-- Amelia
The Satisfyer secret 10/10
The Satisfyer secret was absolutely amazing. I love the design of this toy and the process of ordering my toy was so easy. 10/10 love this toy and would 100% buy again from this company.
20 November 2024
Unprompted review
Reply from Wild Secrets
Hi James,
Thanks for this feedback!
Happy to hear the product worked for you.
-- Amelia
Reply from Wild Secrets
Hi there,
Thank you for the feedback!
-- Amelia
Good service and products
16 November 2024
Unprompted review
Reply from Wild Secrets
Hi Darren,
Thanks for your feedback!
-- Amelia
Reply from Wild Secrets
Hi Joanne,
Thanks for sharing your thoughts!
-- Amelia
Absolutely loved everything I ordered!!
13 November 2024
Unprompted review
Reply from Wild Secrets
Hi Theresa,
We are so pleased to hear this!
-- Amelia
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