Wildcat Sport Reviews 153

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered and paid for some suspension forks (Suntour raison XC LO-R TS 27.5" order number WCS 7052. They did not arrive. The carrier spent time checking and assured me they were never handed to... See more

Rated 5 out of 5 stars

Fantastic bike, just as described looks and drives fantastic. So glad we have choose this bike and the company Wildcat Sport has been great. I had a question and send a chat, they replied quickly and... See more

Rated 4 out of 5 stars

Suntour top cap, replacement part arrived fast which was good but £7.50 for delivery of such a small piece of aluminium was astronomical! However it was the right part on the bike at the right time so... See more

Rated 5 out of 5 stars

Been using this company for 2 years now any problem has been dealt professionally, 10/10 for customer service. Always ready to help no the time 10 at night and still got reply from chat

Company details

  1. Bicycle Store

Written by the company

An Online Bike Shop providing a large range of mountain bikes for all ages, tools, accessories and high-quality sports equipment.


Contact info

3.8

Great

TrustScore 4 out of 5

153 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

thieves

I ordered and paid for some suspension forks (Suntour raison XC LO-R TS 27.5" order number WCS 7052.
They did not arrive.
The carrier spent time checking and assured me they were never handed to them.
I found that the web site had no good contact details.
I used the web page message service 3x with no reply. I then eventually found an address and telephone number from another unhappy customer and called them several times with no answer and simply going to voice messaging.
I am certain this company is bogus and in business just to rip off customers.
DO NOT BUY

18 June 2025
Rated 1 out of 5 stars

dont both with them. closed down but took peoples money still

Ordered a product on the 7th july and still nothing. No dispatch note, email etc. Emails sent to them with no replies. Have now check and the website doesnt exist. Hopefully my bank can sort me out and give me my money back **update** turns out greyville that owns the company went into administration the month before. Still took peoples money though!**update 2** 24 hours later bank has refunded the transaction.

7 July 2025
Unprompted review
Rated 4 out of 5 stars

Great deal

Great deal, fast delivery, only downside is could not contact company re a query, no replies to email etc
Telephone, voice box full…
Hence 4 star not 5

23 May 2025
Rated 2 out of 5 stars

Bad packaging

Bought a new rear shock and it arrived lightly wrapped in bubble wrap, in a brown paper bag.
One scratch or dint would render the shock useless, surely you'd use a box.

22 May 2025
Rated 1 out of 5 stars

Please Avoid! Terrible, Terrible, Terrible

Ordered 2 items from Wildcat and only 1 of the items were delivered, from the weight on the postage label it's clear that only one item was dispatched but trying to speak to someone at wildcat is impossible, i have tried multiple times through email and telephone without success and have had to involve the fraud team at my card supplier to try and recover the money paid.

16 May 2025
Rated 5 out of 5 stars

It's a great company always helpful and…

It's a great company always helpful and always quick to deliver my ebike is made buy them so won't go anywhere else for parts as I use it for work last thing I want is to buy shoddy parts from an a website no one's heard of breaks or worse so WILDKAT is where I get it from

17 January 2025

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