Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actu... See more
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Company details
Information provided by various external sources
We founded Wigyy with one simple goal: To constantly evolve and deliver beauty to our customers, so that everyone can achieve the hair of their desires.
Contact info
68 Willow Rd,Menlo Park , 94025, California, United States
- +1(213)7618707
- service@wigyy.com
- wigyy.com
Hasn’t replied to negative reviews
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The hair piece is good quality however…
The hair piece is good quality however it was too dark.
A fair credit was provided and the service and response was excellent.
Excellent customer service
Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actually seeing the true product you may risk being disappointed.
Chris was very timely in his responses and provided a fair and satisfactory resolution. I’ll probably try again with hopefully better results
Great product
pleased customer
very pleased with how the company try to accommodate you.
I had a good experience with this…
I had a good experience with this company, and they are easy to work with!
Great customer service and a…
Great customer service and a willingness to work out any situations.
Chris was helpful throughout the…
Chris was helpful throughout the process. Even though I wasn’t able to get the wigs that I wanted, he was understanding and I got 30% off and a coupon for $20. I would not hesitate to deal with this company in the future.
I would recommend Wigyy to everyone
I would recommend Wigyy to everyone. The wigs are lovely. I ordered one even tho it wasn’t right style for me I loved the feel and make of it. Chris was very helpful in getting me a partial refund and Keeping the wig . I have ordered another wig . Thank you Chris ❤️
I just received Edith
I just received Edith!
She is beautiful...I cannot believe how good the monofilament is...it looks so real...the color is very nice even though a bit darker than Amanda's YouTube review of her.
Great job and great price too!
Thank you...Wigyy.
Were very helpful dealing with issue I…
Were very helpful dealing with issue I was having .
Satisfied Customer
I received excellent customer service from Chris. My issue was handled quickly and professionally. I was offered and agreed to a resolution that was fair for both parties.
Great customer service
I was a little unsure about my 1st wig purchase from Wigyy as it was longer and darker then I expected but Chris in customer service was amazing with some useful tips and I LOVE my new wig. I will definitely be purchasing more items from this company.
This company was understanding about my…
This company was understanding about my purchase(s) and they were also very good at communicating. Thank you!
Satisfied Customer
Chris provide excellent customer service. My issue was addressed in a timely professional manner. I accepted an offer that was a fair exchange for both and for future Wigyy purchases.
NO! Scam.
Wig arrived. Nothing like the video. So disappointed. Would not even give a one star.
Pretty good customer service no…
Pretty good customer service no problems with not liking my product they were kind and understanding will definitely recommend them to others, Thank you
Chris has been very helpful and…
Chris has been very helpful and knowledgeable.
To whom it may concern
To whom it may concern, I have been dealing with Chris regarding a query over the last several days, I am extremely happy with the speedy response to my emails and the manner in which my query has been satisfactorily addressed and answered. Chris was extremely helpful, polite and very swift in his response I wish more customer service support were like this. I look forward to purchasing from your company again. Thank you again for your great customer service Trudy Burke
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