Wiggly Wigglers Reviews 126

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality.... See more

Rated 5 out of 5 stars

I’ve ordered a few times from Wiggly Wigglers and never had an issue, but on my last order, the bokashi bran turned mouldy within a couple of months despite being stored in a cool dry place. Emailed... See more

Rated 5 out of 5 stars

Great company for all things bird food & home composting, even British fresh & dried flowers (gorgeously stylish dried Xmas wreaths etc). My garden birds particularly like their huskless bird seed, &... See more

Company replied

Rated 5 out of 5 stars

Wiggly Wigglers may not be the cheapest, but quality is always fresh, bird food variety is excellent. Fat suet pellets are appreciated by birds all year round. Although I live in Scotland and pay high... See more

Company replied

Company details

  1. Garden Center
  2. Furniture Store

Information provided by various external sources

The award-winning natural gardening supplies company.


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Weak Worms

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality. I have bout worms from tackle shops that feel much stronger and with much more movement before, these worms are feeble in comparison. I have given two stars and not one as they were delivered quickly.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recomend

Highly recomend, very fast dispatch and delivery. Very good customer service, messaged to ask a question and got a response right away.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I’ve ordered a few times from Wiggly Wigglers and never had an issue, but on my last order, the bokashi bran turned mouldy within a couple of months despite being stored in a cool dry place. Emailed them to make them aware and they immediately replied with a resolution, sent a replacement bag FOC and advised how to use the old bag (add to compost) so it didn’t go to waste. Really impressed by their proactive attitude and polite customer service. Thanks very much.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Very Poor experience

Very Poor experience. The product was not even packaged with an outer layer of protective card. The box arrived damaged, ripped, faded, sellotaped in a hap hazard manner with brown tape and looked like it had been sitting on a dirty shelf for sometime. The new style wormery is of inferior thin plastic. Although it looks good in its design, the base does not adequately support the weight and I suspect this will warp and eventually break in a short period of time. Excessive, large gaps between base and tray meant that almost all of the worms escaped in the first few days. Customer service is poor. You cannot speak to any person and when the issue was raised by email and online, pro forma replies are sent, the majority implying that I had done something wrong ( I have been successfully composting worms for over 10 years !) Returns policy is poor - you have to pay for return postage of this large item even though the product is clearly faulty. I tried very hard to work with Lower Blakemore Farm to find resolution, draining my time and energy. After numerous attempts, trying to navigate unhelpful replies and facing road block after road block I have decided just to give up. The wormery package is not cheap and the money paid has been wasted. Very disappointing and most unpleasant.

31 July 2024
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

I’m sorry to read this review. I have explained on a number of occasions that the reason for worms escaping is not because of the gaps. The worms have to establish within the kit and this is easy to achieve if you follow the instructions, and we are always keen to help and support. Of course it would be extremely unlikely for ALL of them to jump ship, so even if you do have some escapees on the first night there are plenty of worms to breed and establish within the kit. We have a clear returns policy and it does not affect faulty goods. If the goods are faulty we address the situation without worrying about returns. In this case there was no photo that showed any fault at all with the product. We do not manufacture the worm farm housing and there are always gaps between the trays - you can not have the trays flush as the worms need plenty of air. I explained this to Stephen in detail and then he mentioned the box. We do not double package anything if possible so the box that the housing is packed in is the box we send out. I asked for a photo in case there was damage but none was forthcoming. Worm composting is an entirely natural process and we are here to help ensure conditions are good for the worms to do their job. The product isn’t faulty as far as I can see. I will offer Stephen replacement worms and bedding to restart the kit in an effort to resolve the situation. Just for reference I am the owner of Wiggly Wigglers and all queries and questions are dealt with directly by myself, Rach or Rob.

Rated 5 out of 5 stars

A very easy app to navigate

A very easy app to navigate. Also full of helpful advice and tips with tons of information. I purchased some items from their great on-line catalogue ( also wiggly wigglers can mail you one). Very fast delivery service with regular tracking updates. Items arrived in good packaging within a couple of days. Will definitely be using them again and wouldn't hesitate to recommend.

19 July 2024
Unprompted review
Rated 4 out of 5 stars

No contact number.

I would have liked to have placed a regular order, (I use 1kg a fortnight of meal-worms) but could not find a phone number. I'm afraid this is a definite no-no for me. Shame.

10 July 2024
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Hi Eric - My phone number is in the website (it's 07966 287939) but we can't take orders over the phone. We do have a subscribe and save where you can set up a regular order if that's any help. https://www.wigglywigglers.co.uk/products/subscribe-and-save-mealworms `All best Heather

Rated 5 out of 5 stars

Excellent to deal with

Fast delivery (including their efforts to put it right immediately when Royal Mail lost the parcel), packed well, recyclable materials and lots of healthy, good sized mealworms. The birds loved them.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

After two years of seeing very few worms in our soil, I have great hopes that these impressive pink and brown worms will make a huge difference. They arrived the day after I placed the order, well packaged, and I like the fact the bag can be returned for reuse.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. Ordered one day delivered the next. Answered all my questions in super quick time and I'm absolutely delighted with my purchase. Will be setting up my wormery today..😁

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic worms!

Bought 200 worms for our new build garden.
Wiggly Wigglers had the best price I could find.
The worms arrived in 2 days in excellent condition and what super worms. All big, fat, healthy looking worms.
Highly recommend.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quality of bird feed

Excellent quality of bird feed, definitely seems to encourage not only more wild birds to our garden but a wider variety as well.
Customer service is brilliant, with helpful and knowledgeable staff.
Thoroughly recommended.

27 December 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

This small company is totally reliable. It’s easy to find what you need on their web page. The goods come quickly- and just when they say they will.
I don’t eat suet berry nibbles myself, but my collard doves love them.
I hope other birds may join them
soon.
I have bought from them
Before and totally recommend!

29 November 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Reliable and good quality

Reliable, good quality, and not an anonymous mega-business. I've had various garden bits from them over the past 6+ years and never been disappointed.

24 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Bokashi compost

I wanted to start my first Bokashi bin compost. I just needed the bran.
Wiggly wrigglers weren’t Amazon and were better value even with postage.
I’ll use them again

27 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Wiggly Wigglers

I have had a wormery for many years. The company are reliable, efficient & highly recommend

26 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Really good quality of worms from…

Really good quality of worms from Wiggly Wigglers. I have a chicken with a broken leg so it is not easy for her to find her own worms any more so these are for her!

3 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Reliable service

My order for bird seed came and was delivered as instructed at the back door. This company is so reliable and there are never any problems.

18 October 2022
Unprompted review
Wiggly Wigglers logo

Reply from Wiggly Wigglers

Thanks for the kind review :)

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