Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.
32 Queenstown Road, Battersea, SW8 3RX, London, , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Oneil is extremely thorough, experienced and efficient, and went the extra mile to produce an excellent result. Many thanks.
The Wifi Heros team were in excellent communication, demonstrated flexibility and installed a high quality product with minimum fuss or disruption. Very pleased with the result.
Matt from WiFi Heros (supported by Kevin) did a fantastic job making sure that we now have superb Wi-Fi across the whole house. His work was very professional and he went out of his way to make sure that everything was tidy and immaculately clean. Brilliant job
Matt communicated well before arrival and understood what we required straight away. He matched wiring to decor colours and I had no Wifi drop during the process ( installation of Wifi to outdoor office). All very quick efficient and professional
Superb installation by Matt! Swift and a great result connecting the fourth floor with my garage on the Ground Floor! Many thanks- I will certainly recommend Wi-Fi heros
Wifi heros is a one stop solution to all your internet needs. I had serious problems with internet coverage around my home. I tried so many products recommended by various companies, none worked.
They provided a simple device and the rest is history, hardly had any problems since. They are able to view disruptions from across the globe real time. Customer service is top notch too.
Kiss you internet problems away with Wi-Fi heros…
Seriously amazing company and end finish was super tidy. Took 18months to solve this problem and Wifiheros nailed it within 14days. £2400 well spent and team were so knowledgeable, polite and diligent. You Truly are Wifiheros and my brother in law will be calling shortly.
The outcome expected is not documented, rather a quote for parts and labour which leaves room for confusion. I have 2 access points and a switch which are delivering a much improved WiFI service however I also have 4 cables with Ethernet plugs sticking out of the wall when I expected Ethernet wall sockets. They tried to charge me more than expected because the surveyor quoted parts that would not deliver the outcome expected. So for £1800 I am not happy aesthetically with what I have but do have improved WiFI and connections to the Sky boxes. This could have been achieved at a much lower cost and I regret this decision.
Great Service. Suggestions to stabilise Wi-Fi worked very well and installation team did a thorough job. Clever solutions and toddy cables- good job by Oneil and the crew.
WiFi Heros solved our WiFi issues immediately. They understood our needs and created the perfect solution. The team is very professional from the initial phone call to the onsite team! I would highly recommend WiFi Heros to anyone with internet/WiFi issues
Had a great engineer Tony come at very short notice and did a very thorough job sorting out all our Wifi and sky problems.
He was polite, friendly and very knowledgeable. Would definitely recommend.
Matt arrived on time and did an excellent job hiding wiring and delivering a perfect solution. Matt also cleared up very well and you would not know any drilling had taken place .
I’ve been having issues for a long time and spent a lot of money on WiFi extenders but to no avail. I read the amazing reviews and felt very comfortable using these guys. Ash came over and was absolutely superb in talking us through what he was going to to and now we have super fast WiFi. I’m over the moon
Matt has done a great job. Professional install, efficient, managed around our needs and stayed u til the work was fully complete. Wi-Fi signal across the house and across 3 floors is flawless and a big improvement on the previous set up. Would recommend.
Matt did an excellent and neat job. Carried on going until everything was finished so all done in one visit. Very professional. All working well
Great service. They diagnosed our issues and proposed and implemented solutions that have significantly improved our Wi-Fi throughout our offices and shops.
Matt was excellent. He understood our challenge quickly and worked diligently to find a solution. We now have excellent wifi in our garden office
We used Wi-Fi hero’s to extend our broadband to an outbuilding after reading the reviews online. The installation was carried out by Matt who was efficient, polite and kept us informed on every aspect. The result is excellent and the whole process quick, easy and was unobtrusive on the day.
Barry carried out the initial review of our system and Ash installed the recommended equipment. Both of them were extremely courteous, thoughtful and efficient - a pleasure to deal with. An unexpected glitch that occurred after the system was up and running was quickly sorted out by Ash.
I would have no hesitation in recommending WiFiHeros to anyone.
We had some significant Wi-Fi issues, after an initial consultation with Samuel who identified the problems, spoke to the broadband supplier on our behalf he came up with a plan for additional access points and relocation of router. Matt came out to do the installation, he was so helpful, polite and efficient. He took the time to explain everything and was so respectful of our home. We are so pleased with the end result and after a year of Wi-Fi problems we now have a fully functioning system. Thank you so much.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.