Can’t wait for my order! Good assist when called customer service, website clean and intuitive
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It was a very smooth shopping experience. The webpage contains all of the information that you need and also adds suggestions on items that you might need and that you probably forgot about, like anch... See more
Company replied
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off. The end result... See more
Company replied
I found Wickey to be effecient and kept me updated all the way through the purchess process. The product was delived as sheduled and in excellent condition. Assembly required but it was well designed... See more
Company replied
Company details
Written by the company
Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +353 (0)76 680 5558
- info@wickey.ie
- wickey.ie
4.6
Excellent
149 reviews
Hasn’t replied to negative reviews
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Exciting
Can’t wait for my order!
Good assist when called customer service, website clean and intuitive
15 April 2026
Unprompted review
This is the second time I have bought…
This is the second time I have bought from wickey you sell very good quality products customer services are excellent staff are very friendly and helpful and polite on telephone conversation hope I'm the lookey one to win 😀 😊 🙂 kind regards Joe
7 April 2026
Unprompted review
Site looks grate and have nice…
Site looks grate and have nice products. But when I tried to apply the coupon code for 10% discount was always returning invalid code
2 April 2026
Unprompted review
Amazing play frame
Great selection of products and suggestions of how to make the frame more interactive! All the parts needed for setup!
31 March 2026
Unprompted review
Very easy to use
29 March 2026
Unprompted review
The website is easy to follow and…
The website is easy to follow and everything is very clearly laid out.
15 March 2026
Unprompted review
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Very easy and straightforward
It was a very smooth shopping experience. The webpage contains all of the information that you need and also adds suggestions on items that you might need and that you probably forgot about, like anchors. It also makes customization easy, so overall a very pleasant experience.
26 February 2026
Unprompted review
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Easy to use site and find product…
Easy to use site and find product though not happy shipping is more than product itself! Hopefully will love the product!
6 September 2025
Unprompted review
Website very clear and videos helpful…
Website very clear and videos helpful to visualise climbing frame set up in garden. A great range of products and accessories to choose from.
31 August 2025
Unprompted review
Very easy site to navigate and the 3d…
Very easy site to navigate and the 3d imaging you can do is amazing
11 August 2025
Unprompted review
I wouldn't bother
I wouldn't bother ordering from them, 6+ weeks of waiting and the swing set still hasn't arrived. They fob you off when you ask for a delivery date. Painfully slow.
19 June 2025
Unprompted review
So easy to order and have delivered
So easy to order and have delivered. Would 100% recommend
15 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. It makes us happy that you are satisfied about your experience and that you would recommend us to others. We wish your family lots of fun with this purchase. Your Wickey Team
Very impressed
I did a good bit of looking when I was trying to select a new swing set and climbing frame and I kept coming back to Wickey after seeing adds on Instagram. I read a good few bad reviews online and I was nearly put off from ordering but I took a chance and ordered the Smart Noble swing and slide set. From order to delivery I was given notifications on progress and delivery was right on when they estimated. Once I unpacked the pallet it was apparent that everything was very well organised and the timber was of great quality with no splits or cracks and a good weight to it. I managed to assemble the whole thing myself so its deffinately possible to do on your own if you are stuck. Instructions easy to follow. Only grip was the tarpaulin. Took ages to measure and set out the patterns. A printed stencil line on the provided sheets would have been great. All in all tho I am delighted with my purchase.
3 July 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you took the chance and that we were able to exceed your expectations. We attach great importance to the quality of both our products and our service and are delighted that you have experienced this as well. The tarpaulin is delivered in one piece in order to give you the opportunity to make your own creations. We hope for your understanding and wish your family lots of fun with the new climbing frame. Your Wickey Team
Quality kit
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off.
The end result is really solid and should last years.
20 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive rating. A play tower is indeed quite the project to build. However, we try to make the assembly as easy as possible for our customers. Besides from the included manuel we offer a Build-app and an assembly video, that suits almost all our play towers. We are pleased that you are happy with the end result and wish your family lots of fun! Your Wickey Team
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for letting us know that your kids love the product. That is what we are doing it all for! Your Wickey-Team
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