Whotex Reviews 

5
TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

5 reviews

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3.5

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(5)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam - never arrived

My package arrived in a tiny plastic bag and it only contained the paper with my order on it , no fabric arrived!
It is such a scam!!
I refused it and it got sent back and i still have received nothing and didn’t even get a refund.
Dont shop here you will get robbed.

30 May 2026
Unprompted review
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Reply from Whotex

We are sorry to hear this. We have no record of you contacting us regarding this issue. Your order was dispatched and handed to Royal Mail, and we would have been happy to investigate and resolve the matter had you contacted us. Please get in touch with your order details so we can assist.

Rated 2 out of 5 stars

Poor quality

Fabric was received within a few days and the colours are vibrant. But that's about the only positive.

The overall print doesn't stretch across the whole width of the fabric, leaving a few centimetres each side that are unusable. In addition, the print was not straight along the length of the fabric meaning the end garment will look poor. The print is not a repeating print which means there are also vertical and horizontal lines across the print. The fabric is also cheap polyester which creates a lot of static even when handling and will need fully lining to make a wearable garment.

I did receive a 50% refund on my order as a goodwill gesture, but I won't be ordering from them again.

22 May 2026
Unprompted review
Whotex logo

Reply from Whotex

Thank you for your feedback. We would like to clarify that the fabric composition, width and specifications were clearly stated on the product page, and the polyester fabric option was specifically selected when the order was placed. We are sorry the fabric did not meet your expectations, which is why we provided a 50% goodwill refund. We always aim to describe our products as accurately as possible and appreciate your comments.

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