Whop Reviews 2,685

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the staff, describing them as helpful, patient, and professional. People also appreciate the quick response times from support, noting that issues are often resolved efficiently. The service is frequently described as excellent, with many finding the platform easy to use for various functions like product setup and subscriber management. However, some people were dissatisfied with the payment process, citing issues with complicated verification, high transaction fees, and issues with funds being held or account suspensions. There are also mixed opinions on customer service, with some experiencing unhelpful responses or feeling that their concerns were not adequately addressed, particularly regarding dispute resolution.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Staff

People report positive experiences with staff, highlighting their politeness, responsiveness, and... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting that their funds were held for... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the exceptional and fast... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with my experience initially, but the support team were polite, responsive, and tried to resolve things in a fair way. While the outcome wasn’t exactly what I originally expected, I do... See more

Rated 4 out of 5 stars

everything cool and good , im happy to support my country (Saudi arabia) but the ai is bad not updated data also not helpful also

Rated 4 out of 5 stars

Solid platform for digital product sellers — a few rough edges I run a subscription-based business on Whop selling premium TradingView indicators. Product setup, subscriber management, Discor... See more


Company details

  1. Online Marketplace

Written by the company

Whop is on a mission to deliver everyone a sustainable income.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I had an issue with my experience…

I had an issue with my experience initially, but the support team were polite, responsive, and tried to resolve things in a fair way. While the outcome wasn’t exactly what I originally expected, I do appreciate that they took the time to communicate with me and offer a goodwill gesture to help improve the situation. Overall, customer service was respectful and professional in handling my concerns.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Bribes for deleting reviews and fake "Adult content" bans. Avoid!

Update on my previous experience: After my last review, Whop support contacted me immediately, unblocked my account, and literally offered me an Uber Eats gift card to delete the negative feedback. I didn't take the bribe and continued using the platform, thinking the "technical issues" were over. I was wrong.
​Now, my account (ASF) has been blocked for the 7th time. Their new excuse? They labeled my AI workflows (ComfyUI) as "Adult content." This is a blatant lie used to justify freezing my funds for another 90 days.
​Whop doesn't care about creators; they only care about their Trustpilot rating. They will unblock you just to make you delete a review, only to ban you again later with zero evidence. They are holding my honestly earned money hostage again. If you're an AI creator, you're not safe here. They don't understand the technology and will label your work as "prohibited" whenever they feel like it.

P.S. To the Trustpilot moderation team and potential users: This is an authentic, non-sponsored review. I have kept all communication logs and screenshots of Whop offering me an "Uber Eats" gift card as a bribe to delete my previous negative feedback. I am more than happy to provide these proofs upon request to verify the manipulation tactics this platform uses to hide its flaws.

24 April 2026
Unprompted review
Whop logo

Reply from Whop

Hey Cedric,

After reviewing your account, we found activity that is not permitted under our Terms of Service. As a result, appropriate action was taken in line with our policies.

We understand this may be frustrating. Our guidelines are in place to keep the platform safe and compliant for all users, and they are applied consistently across all accounts.

If you believe this decision was made in error or would like further clarification, you can reach out to us at support@whop.com, and our team will be happy to take another look.

Best,
The Whop Team

Rated 5 out of 5 stars

BLOWN AWAY

BLOWN AWAY! Whop is amazing! Best indicators and creators. I love this app!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

10/5 stars BANG

Whop is honestly one of the smoothest platforms I’ve used. Great tools, lives up to the hype.

And shoutout to the guy with a Whop tattoo. If the person helping you in support has the company tatted on them…that might be a good omen. Cheers.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Whop overcharges and doesn’t do what it promises.

What sucks! They charge a lot more than other credit card processors. They say it’s because they can protect you against chargebacks and that they help traditionally high risk businesses. However, they are just the same as all of the other payment companies. They will hold your funds for extreme amount of times up to six months and restrict accounts in the exact same way as other payment processors. There is no difference, except the fact that they charge you extra money because they say that they are helping high risk companies.

In response to your reply… you are not being truthful. You absolutely hold funds for 180 days. I can post a screenshot if necessary. Not only do you hold funds but you are also a liar. Also it’s important to note that when you say dispute rates are high… you should also mention that there has only been one dispute EVER!!!! And you use that to hold thousands of dollars in funds to merchants for 180 days … not to mention the funds being held have nothing to do with the dispute. Just random funds at your discretion for 180 days… and what makes it worse is that the dispute wasn’t even decided in the other side’s favor.. To be truthful, I said you were just as bad… but you’re actually worse than regular payment processing companies- because even they don’t lock up their clients funds after one dispute

14 April 2026
Whop logo

Reply from Whop

Hey there,

Thanks for your review.

Our pricing is publicly listed, and our goal is to be the cheapest, most resilient place to accept pure payments.

Regarding reserves, in some cases, funds may be placed on a temporary reserve or held due to risk and compliance requirements. In your case, a reserve was applied due to a high dispute rate, which is to ensure you have funds on hand in your Whop balance to pay off refunds if any more disputes come in.

We also do not hold funds for six months as mentioned. Reserve periods vary depending on the risk profile of the account and are reviewed over time. If your dispute rate gets back down to a healthy level, reserves will be dropped!

We understand this can be frustrating, and we are always working to ensure our processes are fair and applied appropriately. If you would like us to review your account or explain any specific decision in more detail, please reach out to us at support@whop.com, and we will be happy to help.

Best,
The Whop Team

Rated 1 out of 5 stars

Garbage.

Garbage.
The rep lied about what % they charge on processing. They also charge the fees even when you process a refund.

23 April 2026
Whop logo

Reply from Whop

Hey Allen,

Thanks for your review. We understand your concerns around fees and how refunds are handled.

Our fees are publicly listed and we aim to be fully transparent about how they work. We do not misrepresent processing rates, but if something came across that way, we are happy to review it with you.

When a refund is issued, the full amount is returned to the customer. The original payment processing fees still apply as they are charged by the payment processor for facilitating the transaction and are not returned when a refund is processed.

You can review a full breakdown of our fees here: https://docs.whop.com/fees. Please reach out to us at support@whop.com, and we would be happy to explain our fee structure in more detail.

Best,
The Whop Team

Rated 1 out of 5 stars

This company is a bunch of frauds as I…

This company is a bunch of frauds as I purchased 3 one time items. And now they are charging me $17 per month for a long time and refuse to stop charging me. I've asked support over and over, but they give me the run around. They think it's funny to steal peoples money as I guess they are hard up for money. I suggest no one use this website as it's total garbage and the support is garbage as well. All they do is lie left and right. There needs to be a class action lawsuit filed against this company for being no good frauds.

24 December 2025
Unprompted review
Whop logo

Reply from Whop

Hey Monte,

We’re sorry to hear about your experience. We take claims like this seriously.

We were able to locate your subscription and can confirm it was canceled on April 18th, so no further charges will occur.

Whop does not initiate recurring charges without an active subscription. In this case, the charges were from a weekly subscription started at checkout on March 13th.

If you have any questions or want us to review the charges with you, please reach out to us at support@whop.com. We are happy to help.

Best,
The Whop Team

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