Wholesale Payments Reviews 

859
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated support agents for making account setups and daily business transitions remarkably smooth and efficient. Consumers consistently highlight the exceptional customer service quality, noting that representatives are always highly knowledgeable, professional, and quick to resolve any questions or operational concerns. Some reviewers were not happy with unexpected charges, cancellation fees, and issues regarding contract terms. A few people also mentioned significant difficulties with initial commitments, communication barriers, poor support responses, and challenges regarding extra billing amounts.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting helpful, professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable support agents... See more

Service

Customers had positive experiences with service, frequently highlighting professional and helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with some consumers praising the professional treatment... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful and make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. S... See more

Rated 5 out of 5 stars

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY T... See more

Rated 5 out of 5 stars

Candace Cisneros called to welcome us to Wholesale Payments. She was very pleasant to talk to & seemed eager to help us however might we need. She followed up by sending me an email with informati... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND! Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy... See more


Company details

  1. Payment Service

Written by the company

Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(859)

289 reviews in the last 12 months

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Rated 1 out of 5 stars

Wholesale payments are a scam

Wholesale payments are a scam. I use their company for processing 1 day and my salesman Greg Rogers picked my terminal the next day. So he never told me to sign a cancellation. After several months I found out that wholesale payments were taking out a fee even though I wasn’t using this company. I called Mr Rogers and he said he would take care of it. We talked about what I had to do I had to sign a cancellation letter. I wasn’t happy about that because there were several questions I didn’t agree with. Wholesale payments will not refund the fees they took from me.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

BILLING AND RECOVERY

Hello we at Business Name: AUTO INTEGRITY - 881388 had some issues with some payments i reached to wholesale payments and Mrs Gena Herrera my support agent helped us figure what the problem she resolved so quick i would recommend her and wholesale payments to any small business or large business they are AWESOME!!!!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Disgraceful Corporation and Disgraceful Employees

The company explained they pay for training after completing training they refused to pay for it. They were harassing me in webinars, on the phone and in emails with extreme disrespect. I had my people run the corporations financials as well as their employees. They only hire snitches, the corporation and all its employees were exploiters and got caught exploiting my kids, my dead grandmother and myself as well as other people. The sickest way to make a side hustle if you ask me. I guess they don't understand due to lack of education and common sense their are massive consequences to violating my supreme court gag order. LOSERS also sent snitch hitmen directly to my house to try and kill me. I have seized their LLC and this company will no longer exist. The sad part of this is I didn't even work there a week. I literally got to finish the training videos and they were already plotting to kill me. They shoulda realized I have been dealing with the same filthy trash tactics from dumb snitches for over 40 years. I'm sure they are enjoying those dog cages they are getting thrown in due to violating my GAG ORDER! Unprofessional waste of space lazy users don't seem to realize exploiting has been a government trick for hundreds of years that always leads to a dog cage when you don't have a legal right to exploit. I just have a gag order to protect me and my family from trash like that. Even though I have a legal right to exploit I still don't do it because I knew it was a trick since childhood. Have the day you deserve SCUM!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Our company ( Dentures Today-Van Buren) has recently changed to Wholesale Payments for our credit card processing. Today even with having trouble shooting issues, Jordan Vandiver, Tyler Finck, and Victoria Aguirre have been fantastic and offered both support and guidence. We appreciate them!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Business Name: SUPERIOR ARMS & MACHINE 060573 and the Support Agent's name: Kiersten Young.They took good care of me,and follow up

28 April 2026
Unprompted review

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