WholeFoodsBox Reviews 

240
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company and consistently appreciate the exceptional customer service. Customers frequently praise the fantastic selection of hard-to-find organic and plant-based items that taste truly delicious and wonderfully fresh. Shoppers also love the extremely careful, secure packaging that reliably keeps frozen and chilled goods completely cold throughout their transit journey. However, some customers also noted frustrating issues with unexpected delivery delays, slow shipping times, or missing items from their online shopping purchases. A small portion of people additionally mentioned receiving damaged goods, leaking packaging materials, or lower overall product quality than originally anticipated by buyers.

What people talk about most

Product

People report positive experiences with product, noting a great selection of hard-to-find items and delicious... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and secure packaging. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense appreciation for the delicious taste and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that items are easy to purchase,... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently went to hospital with kidney issues and now need to eat healthy low salt foods. as I was shopping I realized that wholemeal bread and cheese in supermarkets is not low salt. So I found Whol... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(240)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my third time ordering from…

This was my third time ordering from WholeFoodBox, and they continue to impress me. They offer a great selection of items that are hard to find in regular supermarkets. Each time, my order has arrived promptly and been impeccably packed. Initially, I was a bit worried about how well the chilled or frozen items would hold up during delivery, but their specialized packaging kept everything perfectly fresh and at the right temperatures.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you very much for your prompt and efficient service. My order arrived very quickly and was great value.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Great produce, prompt service. Give them a try

In all honesty I found the site by chance. I was looking for a specific item, and this was the only site that came up with the item I was looking for.

I browsed through the other produce and chose to make an order. I'm very glad I did. My first order arrived on time and the produce was very good and well worth the price I paid.

The service was excellent. I was informed when it had been dispatched, and when the courier was on the way.

I was contacted a number of time by the staff each time expressing their thanks for choosing them to supply the items I required. They were very friendly and very polite.

I have since made 3 other orders from them. I know I could get similar produce locally, but that would mean shopping around, and personally I prefer to get everything I require from one supplier as long as the produce is worth it.

And from WholeFoodsBox it really is great value for money. The products they sell are excellent. They are fresh, very good quality. Extremely well packaged so the is no damage to whatever is in the box.

The staff, in all the emails I have had with them are extremely polite and friendly. I have no problem recommending them to anyone. At the very least give them a try, you won't be disappointed.

I am a very satisfied customer and will continue to support Yusaf (I apologise if I have misspelt your name) and his team in the future. Keep up the good work.

Kindest regards. Wayne.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Finally some Wholesome bread!

I received the package in good time. It was well-packed and still frozen, even though it had been sitting on the shelf for a little while. I found a surprise: a complimentary present, which was a delight to receive. Thank you. Michele in York

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I discovered this company quite by chance whilst searching for particular products. I was pleased with the service, delivery and tally of the products that I have continued to order from them.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

It’s first time buying anything on…

It’s first time buying anything on whole foods box. It was the best experience I’ve had, from easy to navigate website to the easy tracking of your orders to the packaging and to the delivery service. My order was packed safely and even though it was a perishable good, I was able to get it still in tact and frozen. I wasn’t around at the time it was delivered and got back in the night to get it and it blew my mind that it wasn’t melted. I love everything about the delivery and will be buying more things in the future.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

WholefoodsBox Vegan Cheese

WholeFoodsBox is a great company. The choice of Vegan cheese is fantastic. The artisan cheese is first class and I will most definitely be making many more purchases here. The delivery time is very quick too.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Go to online store!

Always a great store online for finding those really hard to find yummies! I’ve been purchasing their purple potatoes for a long time now. As well as excellent freezer choices. Always excellently packaged and arrives in good shape. Thanks also for the little freebie in the last order, so kind!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I loved the range of products

I loved the range of products. The quality of it is great and it arrived in due time. My only slight criticism is that the item that wasn’t available wasn’t communicated to me and refunded to me until after my package was received. That is only a minor thing as it was done automatically without me prompting.

18 February 2025
Unprompted review

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