Whiz, smart choices! Reviews 

94
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and caring approach, making complex processes feel manageable. People frequently highlight the exceptional service and user experience, noting how easy and stress-free the entire process was. Reviewers are particularly impressed with the prompt response times and clear communication from the team. Many customers appreciate the detailed guidance and personalized information provided, ensuring their needs were met effectively. This dedication often resulted in quick and correct handling of processes, saving customers time and worry.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and timely... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional helpfulness and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, painless, and timely.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Figuring out insurance can be incredibly stressful. Celia made everything incredibly easy. She presented us with relevant options, asked great questions, and provided everything we needed. She kindly... See more

Rated 5 out of 5 stars

Célia was so amazing helping us set up our private healthcare for our family. She made it really easy, with the way she shared all the information, timeline and next steps. I'm so glad they were rec... See more

Rated 5 out of 5 stars

Celia was amazing helping me get set up with private insurance in Portugal. She answered all my questions and made the process as smooth as possible, especially as I don't yet know the language. She t... See more

Rated 5 out of 5 stars

I have been thoroughly impressed by Celia and the process that she and her team uses to navigate new users through all of the steps of onboarding. I'm thankful for her professionalism and attention to... See more


Company details

  1. Health Insurance Agency

Written by the company

Whiz is your smart choice when it comes to Health Insurance, Life Insurance, insuring your house and valuables, mortgage insurance solutions or even ensuring your pet's veterinary services. We provide the neatest solutions for Schengen visa travel insurance or assuring your coverage when abroad on a summer vacation. Buying an insurance policy is quite easy. Choosing the right broker - is smart !


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Ana was extremely helpful and patient with me. I had several questions and she answered everything promptly and helped me navigate my new insurance policy that was not in my native language. It was a huge relief to have someone I could trust helping me.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Ana at Whiz has been great

Ana at Whiz has been great - helping us with our travel insurance for our D7 visas, and then with our private health insurance which we'll need for our SEF appointments. She has been prompt in responding to any questions, explains the options very clearly and is a very nice person, which always makes it pleasant to interact with her. We highly recommend her and Whiz!!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

THE BEST from start to finish!

The entire team was simply incredible. They took out the guesswork and intuitively addressed so many questions I had. I also was provided a list of English speaking providers in the various locations I was going to be staying until I found a permanent home in the Algarve. Their level of contact was consistent and professional and I was particularly struck by their rapid response time when I would run into an issue with something on my end. Truly extraordinary experience and I highly recommend them- hands down. I look forward to our ongoing collaboration together.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Ana has assisted me on a few occasions

Ana has assisted me on a few occasions. She has always responded very quickly to my questions, and her information is always "spot-on". It's reassuring to have someone available that can help me navigate the health care system and provide recommendations.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

She was so wonderful!

She was so wonderful!
I was very happy about Ana Rita's service. She was very quick in her response and provided me with detailed information. She has answered all my questions and I can not be happier. I highly recommend her to anyone!

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful service for immigants and expats!

Ana Rita did a thorough job of explaining all my health insurance options, providing document summaries and translations where necessary, and staying on top of the entire process to ensure that I completed everything to set up my health insurance before I arrived in-country.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Ana Rita was a great help to us

Ana Rita was a great help to us. From researching options while in the U.S. to making our final healthcare plan choice here in Portugal, she was there every step of the way to answer questions and resolve issues. We highly recommend Ana Rita and Whiz!

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Ana was/is a great help!

Ana from Whiz consulting really came through to help me get health insurance. I already had a recommendation for a particular company, but i needed more information about it, and Ana patiently answered all of my questions. The awesome thing is that months after getting the plan, I've reached out a couple of times and she helped me just like before. She speaks/writes fluent English too.

As an aside, for any expats/immigrants looking for health insurance, If there is one thing i would suggest, it would be to not assume that health insurance/health care works the same way that it does in their country. The details can be different, please research and ask questions. For example not all health conditions are covered by insurance, a few are completely excluded depending on the carrier/plan.
But yes 100% recommend Ana and her agency!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

WHIZ Consulting made it a breeze!

There is a lot to consider when purchasing new insurance in a foreign country but Ana Rita Andrade at WHIZ Consulting made this process much easier. She was patient with my delays but extremely prompt with all her responses to my questions.

To begin the process there was a video meeting to discuss the health system in Portugal, how the social and private systems work together and the benefits of each. From there we talked about my priorities with private insurance.

I was sent policies from three different companies and within these option were varying degrees of coverage and prices to choose which fit my circumstances the best.

Throughout the entire process Ana Rita helped me with any question I had and from my feeling of being supported I probably asked more than I normally would. :-) A result of being treated with care, patience and transparency. (I was on holiday during the time I was trying to make this decision so my decision process took quite a long time with questions coming up at random times) I never felt pressured by Whiz or Ana to decide and once my holiday was over I could really process everything that had popped up to make a decision that I feel very happy with.

Signing up for my choice was easy and Ana even helped guide me through this process by giving me a heads up on text messages I would receive from the insurer.

I would highly recommend WHIZ consulting to make this process clear, transparent, and with knowledge.

31 August 2023
Unprompted review
Whiz, smart choices! logo

Reply from Whiz, smart choices!

Thank you so much for your feedback. It means the world to us! ❤️

Rated 5 out of 5 stars

Outstanding service

Ana Rita provided me an outstanding support when researching for healthcare plans in preparation to my relocation from the USA to Portugal. She understood our needs, brought to me and my wife good options to review and clarified our questions to make sure we made an informed decision. The entire experience went very well and we appreciated the support we received. Thanks again Rita and please, keep up the good work!
Antonio

2 January 2023
Unprompted review
Whiz, smart choices! logo

Reply from Whiz, smart choices!

Thank you, for your kind words! ❤️

Rated 5 out of 5 stars

Stellar Assistance

Ana Rita was able to assist me in finding insurance that fit me, both from a medical perspective and from an availability perspective. She helped me understand the steps, broke down the information in English for me, and answered my very dumb questions. Because I'd never bought insurance anywhere outside of the US before, I simply didn't know what was or wasn't standard.

Ana Rita really came through and my insurance was signed up without a hitch. I felt confident moving forward because of her expertise.

10 July 2023
Unprompted review
Whiz, smart choices! logo

Reply from Whiz, smart choices!

We truly appreciate your feedback. Thank you!❤️

Rated 5 out of 5 stars

Rita listened to our needs with great…

Rita listened to our needs with great attention to detail (and patience!). Without her most excellent help, we would still be floundering. Thanks to Rita and the Whiz team!

21 August 2023
Unprompted review
Whiz, smart choices! logo

Reply from Whiz, smart choices!

Thank you so much!❤️

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