Rory and the team were incredible, a pleasure to have in our home. Efficient, friendly and flexible. Thank you all so much. Also the office team were great, our completion date was very soon after our... See more
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Very good experience with my removal within Bournemouth. Team arrived on time and were prepared. Did an excellent job of loading all my items. Could have benefited from some tools to help move larg... See more
Company replied
Happy with our experience. Team of 4 worked hard the day before completion packing up our stuff and returned the following day to complete the process. Steve in particular was very reassuring througho... See more
Company replied
The removal workers were brilliant. The two of them( with much needed third person on Day 1) worked tirelessly, carefully and with utmost courtesy. They managed to complete the packing and loading... See more
Company replied
Company details
Written by the company
Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.
Contact info
Elliott Road, BH11 8LN, Bournemouth, England, United Kingdom
- 01202 576514
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Replied to 100% of negative reviews
Typically replies within 48 hours
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…Reality didn't match expectations.
The company didn't send the required number of packers on the day before the move which meant only about half was preloaded. The morning of the move was therefore frenetic with 4 people trying to pack as quickly as possible. This led to random items in boxes. They finally left at 2pm not late morning as anticipated . As the transit was some 100.miles away a small van took our bed and some garden items, getting to the new house around 6pm. We only had a bed that night which was not the plan.
The packers and movers worked hard throughout.
We contacted the office at the end the first day and were told that they had staffing problems. Frankly, not our problem, we paid for a service which fell short of expectations. As you are required to pay up front, there is nothing we can do.We received no apology. The guys on the ground did the best they could.

Reply from White & Company PLC - Bournemouth
The crew turned up on time and worked…
The crew turned up on time and worked extremely hard and efficiently. Particular. worthy of praise are Steve and Darren. The delivery in Beverley went equally smoothly. Again Darren was super efficient and helpful.
Overall the service you provided was excellent. Thank you.

Reply from White & Company PLC - Bournemouth
A little disappointed
The team were prompt, polite and friendly, particularly Simon and Brendan
Carpets were laid at both properties.
Unfortunately, the boxes were not labelled well, often showing the previous move, and therefore being delivered to the wrong room. This was only discovered after the team had left.
When a 3 seater settee was being removed, the team boss asked us to sign a waiver when they initially could not get it through a door. We knew it had come in I one piece , and it took advice from myself and a friend before it went through.

Reply from White & Company PLC - Bournemouth
Outstanding Removal Company
We have just been moved by White & Company.
The whole process was seamless. We could not have wished for a more skilled, professional and friendly team to undertake our relocation. Communication from the quote to the final items bring delivers to our new home were outstanding. For anyone looking for a removal company we could not recommend White and Company too highly, quite outstanding. Many thanks to the whole team.

Reply from White & Company PLC - Bournemouth

Reply from White & Company PLC - Bournemouth

Reply from White & Company PLC - Bournemouth
Excellent service from start to finish
The move went comparatively smoothly. The White's team arrived on time, they were polite, attentive and courteous. They carefully packed all breakables and loaded up the removal lorry efficiently.
When we arrived at our new home with the key they were waiting for us and immediately started unpacking, placing all furnishing and boxes in the correct rooms.
Excellent company I thoroughly recommend them.

Reply from White & Company PLC - Bournemouth
Chris and team were very helpful
Chris and team were very helpful, pleasant and friendly. I felt they worked really hard to get most of the furniture and boxes loaded in one day leaving only a few items to be put on the van the following day which took an hour and they were on their way by 10am. Well done guys. Unloading was also very good.

Reply from White & Company PLC - Bournemouth
Stellar service
I am so impressed with your service. The removal employees were absolutely stellar. They arrived on time, every day, introduced themselves and were so courteous and respectful of our property and our needs. We knew exactly what the plan was for the day and it was executed without a hitch. We had a big move with quite a distance, so our main representatives, Rory and George were with us the entire way. All of the employees were brilliant and Rory and George really made the move easy. I would highly recommend your service to anyone needing removals. Thank you so much for making a very stressful situation easy to manage.

Reply from White & Company PLC - Bournemouth
Very professional organisation
Very professional organisation, very helpful removals guys, I thought a very competitive price, against 2 others who quoted and did not offer such a good service. They wrapped my soft furniture and took great care with my items. My furniture went into store for 3 weeks, the 4 containers were already on the lorry and loading was so organised, very pleased.

Reply from White & Company PLC - Bournemouth
Absolutely outstanding service
Absolutely outstanding service from when we enquired about a quote to delivery of the actual service. Packing, dismantling, removal and unpacking; the team led by Rory were exceptional. Unbelievably hard working and professional.

Reply from White & Company PLC - Bournemouth
Excellent, professional, and efficient
This is a very professional company with excellent staff. They handled my move across Europe without any hassles, even though the customs were difficult, they handled it professionally. When the goods arrived in Germany the staff were again excellent and very efficient. We had NO breakages in this move.

Reply from White & Company PLC - Bournemouth
Definitely recommend
Due to problems in the chain I had to enquire about new potential dates many times. Someone always answered the telephone promptly and dealt with my query efficiently,
Good opening hours, longer than most other firms, which was great as exchange was at the 11th hour.
I chose to do my own packing, but Whites were still happy to pack mirrors/large pictures which was a relief!
Arrived promptly and packed and unpacked quickly, with no damage.

Reply from White & Company PLC - Bournemouth
An extremely reliable company
An extremely reliable company . The staff were so helpful and very nice people to deal with . The collection went well and they stored my item very professionally. The item was delivered promptly at a day that suited us. Would definitely recommend

Reply from White & Company PLC - Bournemouth
Overall a good move
All the personnel who dealt with us were courteous, friendly and professional, and did not waste any time with our move.
However, despite all this, a small number of items were broken/damaged during the move, hence only four stars.
Overall a very good move, we would recommend this company
Good communication and packaging. Highly recommend this company.
This concerns the removal of some lots in France to the UK. A special thank you to Marcia Asher, European Move Manager, who did a sterling job thinking of the numerous emails we exchanged over many weeks. Always keeping in touch in a timely and courteous manner. The lots arrived well packaged and the van turned up on time. Many thanks to all.

Reply from White & Company PLC - Bournemouth
We moved over 100 miles so we're a bit…
We moved over 100 miles so we're a bit anxious. The whole experience was brilliant, from arranging a home visit and quote to the move itself. The team cleared our house and settled us in our new home. The team worked so hard snd gave us great advice and help a long the way.

Reply from White & Company PLC - Bournemouth
100% recommended
The company from start to finish were great with communication and understanding a slightly awkward unload area due to it being on a high street. Their partner company Maidmans actually carried out the physical move and again i can not fault them. The team was very professional, polite and hardworking. Fantastic experience at a stressful time.

Reply from White & Company PLC - Bournemouth

Reply from White & Company PLC - Bournemouth
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