The whips were shipped fast. Excellent customer service when I had a question and very friendly. Would definitely buy again if we needed whips for another buggy.
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See what reviewers are saying
Awesome customer service. Product is well made/durable. Very excited to get lots of use out of it.
The light whips are great. A bit disappointed the wiring package didn't include all the wiring and connections needed to fully wire up the whips (no splitter or leads to the whips themselves). Had t... See more
Company replied
Great product, fast shipping and super customer service. The Big Eddies are the "Bomb" in light rods. Really like the brake light integration for safety. All the components are very good quality an... See more
4.5
Excellent
32 reviews
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Plug didn’t work
Plug didn’t work. It wouldn’t fit in the factory plug. Company offered to refund the price
17 December 2024
Reply from Whipitlightrods
Hi Mark. We replied to your email on Friday at 2:18PM. Please check your SPAM folder. The email address we sent the reply from is sales@whipitlightrods.com. Please call us at 608-746-0563 if you don't see the email. Thanks! Don
Good customer service
The person who answered the phone was knowledgeable and very helpful
19 November 2024
I had a problem and they responded back…
I had a problem and they responded back to me on the same day and shipped out the replacement parts, Great service and a good product!
3 October 2024
The extensions we ordered were perfect…
The extensions we ordered were perfect and came in very timely!
19 September 2024
Very helpful
Had a issue with the whips, email the company. They sent me all information needed.
16 August 2024
Great size and colors
7 August 2024
Great company
Great company. They had sent me the wrong whip lights by mistake. I emailed Don on Sunday about it and he replied back that evening. Three days later I received the correct whips. Highly recommended.
1 August 2024
Great Product and Outstanding Customer…
Great Product and Outstanding Customer Service!!!
27 June 2024
Very nice BRIGHT light
Very nice BRIGHT light. I bought one for my boat. I had a small issue at first but tech support was willing to walk me through trouble shooting at 7 in the evening!
OUTSTANDING CUSTOMER SERVICE!!!!!!!!
24 June 2024
Great customer service
Pick up whips at an event last fall and didn't realize.I needed the springs. Call customer service And was able to talk to a person which I like. Springs arrived quickly and install was easy
14 June 2024
Think before you buy.
We recently purchased a pair of whip lights and paid extra for faster delivery... that was a joke... took a week to get to NV. We also paid for two light switches and they only shipped one. 5150 might be more expensive but think before you buy.
Update.... Whip lights said they would try to make things right, and also apologized. Well ..shopper's... they did both. They are shipping out the second switch and refunding the upgraded shipping. Therefore I will be changing my review from a two to a 5..... they did the right thing so I believe you can shop there without fear.
Thank you Whiplights, my faith has been restored.
29 May 2024
Reply from Whipitlightrods
Dear Douglas,
Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and apologize for any inconvenience caused.
We understand that the delayed delivery and the incomplete order have been frustrating for you. This is not the standard of service we aim to provide.
We would like to make things right. We have shipped the missing light switch and expedited the delivery. We will refund the extra shipping you paid along with the light switch. You should receive it within the next few days. Please check your email for the tracking information.
Your feedback is invaluable to us, and we will investigate what caused the delay to ensure it doesn’t happen again. We are committed to improving our service and appreciate your input.
If you have any further questions or concerns, please do not hesitate to contact our customer service team at sales@whipitlightrods.com. We are here to help.
Thank you for bringing this to our attention and for your patience and understanding. We hope to serve you better in the future.
Best regards,
Don Sura
Owner
Whip It Light Rods
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