Where Bluebirds Fly Reviews 

117
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful packaging, the thoughtful presentation, and the wonderful ability to easily customize unique gifts for friends and family. Consumers also highlight the exceptionally fast delivery times and the excellent, affordable range of items available to make every present feel truly special. However, some people mentioned minor challenges, such as occasionally encountering technical problems when ordering online or experiencing unexpected delivery hiccups. Some reviewers were not happy with specific details, like an item missing from their package or hoping for a broader selection of book titles to choose from.

What people talk about most

Product

Users describe positive interactions with product, highlighting the ease of ordering and great customisation... See more

Delivery service

Clients share positive opinions on delivery service, noting that shipping is consistently prompt and arrives... See more

Order

Customers had positive experiences with order, highlighting that the process is consistently quick and easy... See more

Service

Reviewers highlight positive aspects of service and express great satisfaction with the reliable gift... See more

Value for money

Reviewers express high satisfaction and appreciation regarding the value for money. Consumers frequently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing! Was packaged beautifully too... See more

Rated 5 out of 5 stars

Where Bluebirds Fly is my favourite gift service for finding something really sweet for someone special; gifts that you can't find on the high street. It makes life so easy when you can trust a lovely... See more

Rated 5 out of 5 stars

My second purchase from this wonderful store! My friend was absolutely over the moon with her personalised box of treats. I love the customisation options and the ability to tailor the perfect gift. B... See more

Rated 5 out of 5 stars

Exactly as I customised, the order turned out so beautiful, clearly a lot of effort is out into each hamper to craft it precisely. The range of gifts to choose to go along with the book is exciting an... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

At Where Bluebirds Fly, we believe the most meaningful gifts are the ones made with love. That’s why we create bespoke gift boxes and personalised care packages designed entirely by you. Our curated gift hampers let you choose the perfect combination of thoughtful items to comfort, celebrate, or simply show someone you care. Whether you're sending a birthday gift, a care package, or a “thinking of you” surprise, every box is hand-packed with attention to detail and beautifully wrapped. We make it easy to send a heartfelt gift that feels personal, genuine, and full of meaning, just as if you’d put it together yourself. Thoughtful gifting. Beautifully delivered. www.wherebluebirdsfly.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(117)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really lovely gift

This is a great gift with lots of great choices to make up your gift.

Website a bit tricky - took a few goes to get it right.

Great how quick from order to delivery.

Recipient delighted with the gift, said it was beautifully packaged.

26 May 2026
Rated 5 out of 5 stars

Above and beyond

Fantastic to deal with. I placed an order and then thought about it some more and sent an email asking for a customization that wasn't even an available option. They could easily have said no, but instead they quickly responded to my request and made the change for me. The recipient was grateful and I'm assured it was yummy too. Thank you for making a tough time a bit better :)

31 May 2026
Rated 5 out of 5 stars

This was a perfect gift.

This was a perfect gift.
It's so hard knowing what to buy someone or the giftee even choosing something! The build your own book hamper box was brilliant - a book, snack, pencil, notebook & bookmark, all gorgeously wrapped. It was very well received & I'll defo use you again. Thanks!

20 May 2026
Rated 5 out of 5 stars

Fantastic company!

I have purchased from Where bluebirds fly several times now I love their selection of gifts for the boxes. Reasonable prices and lovely gifts to choose from. My go to to build a gift hamper for loved ones!

5 May 2026
Rated 5 out of 5 stars

Excellent small company

My sister was thrilled to receive her beautiful parcel. Such lovely treats for her after her operation. Great choice for me to get her a really personal package.

10 April 2026
Rated 5 out of 5 stars

Beautiful selection of products

Beautiful selection of products, ideal for a book lover. Gorgeous packaging with great choices to make the gift personal and occasion appropriate. Easy to do, delivered on time and without any problems. A great company to deal with and a brilliant product. Thank you.

31 March 2026
Rated 5 out of 5 stars

This is my second time ordering from…

This is my second time ordering from Where Bluebirds Fly and I couldn't be happier. A great gift to send a far-away loved one. Shipping is always very fast and I love how customizable the boxes are!

12 March 2026
Rated 5 out of 5 stars

Lovely experience!

Easy to order, some lovely options for the boxes. Box was posted quickly and my family member was very pleased with it!

6 March 2026
Rated 5 out of 5 stars

5 item gift box

Ordered for a friend after an operation to cheer her up. She loved it. Said products were really good quality, particularly the wrist rollerball said smelt amazing!
Was packaged beautifully too with a lovely card& arrived within 2 days of ordering.
Would definitely order again. Such a nice gift to give& excellent service.
Thank you

24 February 2026
Rated 5 out of 5 stars

Beautiful gift box

Beautiful gift box. Really pleased with how this turned out. Loved all the details you could add and little bits and colours to make it really personalised. Best letter box gift I've found that has enough options that you can build a box that doesn't feel generic but more personal to the recipient. Loved it! Would definitely do it again. Thanks.

18 February 2026

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