Wheelzy Reviews 78,935

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 5 out of 5 stars

The process was easy

The process was easy, and the pickup person was friendly and on time.

16 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad the process was easy and our team member was friendly and on time.

Rated 5 out of 5 stars

They were very good to work with and…

They were very good to work with and trying to give you the most they can for your car. They are very nice people to deal with if you want to sell your vehicle I would definitely call them...

19 May 2026
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Reply from Wheelzy

We appreciate your kind words! We're glad we could offer a great experience and a fair price for your car. Thank you for recommending us!

Rated 5 out of 5 stars

Highest offer!

After shopping around, I received the highest offer for my car from Wheelzy’s. The process was quick and smooth. There were updates throughout the entire process via text. I definitely recommend!

18 May 2026
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Reply from Wheelzy

We're so glad you received the highest offer and found our process quick and smooth! It's great that our text updates kept you informed. We appreciate your recommendation!

Rated 5 out of 5 stars

Great service

Great service, fast pickup.

18 May 2026
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Reply from Wheelzy

We appreciate your kind words about our service and quick pickup.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Stayed in touch, and even confirmed car was picked up and paid. I do have to brag a little on the guys that came and picked up my car. My husband left his phone in the car as they were trying to get it on the trailer and the guy went out of his way to make sure we got our phone back. Its that little bit of trust that makes me want to use a new company again. I would highly recommend using this company especially if your car is all messed up. Got a decent little money for my broken down car.

19 May 2026
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Reply from Wheelzy

We're so glad to hear that our customer service was excellent and that we kept in touch throughout the process. It's wonderful that our team went the extra mile to return the phone. We appreciate your recommendation!

Rated 5 out of 5 stars

The great constant step by step…

The great constant step by step communication. The quick pickup, the honesty and the quick payment.

18 May 2026
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Reply from Wheelzy

We're so glad you appreciated our clear communication, quick pickup, honesty, and prompt payment!

Rated 5 out of 5 stars

We submitted our info to get a quote on…

We submitted our info to get a quote on a Saturday 5/16/26. We were immediately called and given a VERY fair quote for my 2010 Toyota Corolla that was otherwise going to the crusher. However, I wasn’t sure they were legit and wanted to check so we waited to schedule the pickup just so I could check the previous reviews- that weren’t all good but most were,
Keeping their ratings pretty high. Oh and they’re BBB accredited, so that was great. So on Monday 5/18/26, I made the appointment to have my car picked up.
Not going to lie, I still felt it was too good to be true. So I rushed to the vehicle that was at a dealership garage, cleaned out my things, got the tag off and waited for the call from the driver that came within an hour.
The driver showed up, checked out the car, handed me the check, took pics of the car and me with the check and that was that. I went to cash the check and turn in my tag.
Wheelzy made this so easy for me and I truly appreciate the communication!

18 May 2026
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Reply from Wheelzy

We are so glad to hear that we made the process of selling your car easy and that you received a fair quote. We appreciate you trusting us and taking the time to share your positive experience!

Rated 5 out of 5 stars

Company was friendly

Company was friendly, fast and efficient. Best customer care I’ve had. I’ll be recommending them to family and friends!

18 May 2026
Wheelzy logo

Reply from Wheelzy

We're so happy to hear our team was friendly, fast, and efficient! We appreciate you recommending us to your family and friends.

Rated 5 out of 5 stars

Easy and quick process.

Very straightforward. Received the money I was offered from the customer service rep when my car was picked up.

17 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad the process was straightforward and you received the offered amount for your car! Thank you for your feedback.

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. My tow truck driver, awesome!!!! He paid me right away. No waiting, they came to me in less than two days, and it was all done. I couldn't ask for a better outcome. Thank you so much. My tow truck driver , thank you so much.!!!!! Your all awesome!!!!

18 May 2026
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Reply from Wheelzy

We're so happy to hear you had such an excellent experience with our customer service and driver! It's great that we could provide quick service and payment. Thank you for your kind words!

Rated 5 out of 5 stars

Easy to reach a real person

Easy to reach a real person, knowledgeable staff, and great follow through. The tow driver didn't try to haggle the quote and made sure any personal items were not forgotten in the vehicle. The only negative is the automated messages. Once I comented on it irritating me the staff were prompt in shutting it off.

17 May 2026
Wheelzy logo

Reply from Wheelzy

We're so pleased to hear about your positive experience with our team and the smooth towing process. We appreciate your feedback regarding the automated messages.

Rated 5 out of 5 stars

The service was excellent

The service was excellent. I was given a great offer my 2004 jeep Cherokee. I was updated frequently throughout and after the process until my jeep was picked up. great experience.

17 May 2026
Wheelzy logo

Reply from Wheelzy

We are so glad to hear you had a great experience and received an excellent offer for your Jeep Cherokee. We appreciate your kind words!

Rated 4 out of 5 stars

Easy to work with them

Easy to work with them, gave a quote, then set a date to pick up the auto. Received money right away

18 May 2026
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Reply from Wheelzy

We're happy you found us easy to work with and that you received your money right away. Thank you for your feedback!

Rated 5 out of 5 stars

Great service, will use again!

The price for our vehicle was fair, and the tower was careful not to damage our property as they moved it out of a tight spot. The transaction was smooth; we gave him the keys and title, and he gave us the check for the agreed amount which we were able to cash easily. The service was courteous, professional and pleasant. Easy peasy. We'll call Wheelzy for our next car when it eventually bites the dust.

18 May 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that the price for your vehicle was fair and that the transaction was smooth! It's wonderful to know our service was courteous and professional. We appreciate your recommendation!

Rated 5 out of 5 stars

The representative was very friendly

The representative was very friendly. Communication was very good throughout the whole day easy pick up. They made it easier for me. Tow truck driver was communicating the whole time. overall experience was wonderful.

18 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear our team made your experience easier with friendly service and great communication. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Best Place To Sale Junk Cars

This is the absolute best experience that I have had selling a junk vehicle. The process of getting a quote was quick, easy, and more money than any other place that buys junk cars. Plus they handle pickup, and guarantee their quote. The staff truly stay in contact making sure everything goes smoothly.

18 May 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear this was the best experience you've had selling a vehicle! It's great that our quote process was quick, easy, and offered more money. We appreciate you acknowledging our pickup service and guaranteed quote.

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