Wheels Motorcycles Reviews 

273
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable sales staff for being exceptionally helpful, friendly, and very patient throughout the entire motorcycle purchasing journey. Many people also deeply appreciate the smooth handovers, comprehensive presentation videos, and exceptionally fair trade-in deals offered when acquiring a new bike. Some reviewers were not happy with unexpected expenses or minor vehicle preparation issues discovered by customers shortly after taking delivery. These individuals specifically highlighted instances where routine pre-delivery checks missed important technical adjustments or where extra service fees were applied.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and professional service from team... See more

Product

People report positive experiences with product, highlighting that everything goes smoothly and motorcycles... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and prompt experience... See more

Price

Consumers find price to be positive and report getting reasonable deals and fair trade-in values. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang John to buy a royal Enfield guerrilla. He made the arrangements and had the bike pre delivery inspected, and arranged delivery very quickly. Bike arrived and was expertly off loaded and wheeled... See more

Rated 5 out of 5 stars

So welcoming, helpful, friendly and patient. I had no real idea what I wanted or what I was after, Joe was so helpful, patient and informative. he spend a huge amount of time helping me figure out... See more

Rated 5 out of 5 stars

Bought a bike off Wheels in Peterborough, didn't view it and trusted the comprehensive video I was sent. Excellent service off Joe Scott who dealt with my sale. Informative, professional and polite.... See more

Rated 5 out of 5 stars

Fantastic service and advice when purchasing a used Aprilia Tuono 660 - Joe in the Peterborough branch was great, he’s your guy! Nice, simple, friendly and hassle free, just what you want when buying... See more


Company details

  1. Motorcycle Dealer

Written by the company

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(273)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New bike purchase from wheels

Just purchased a new bike from Wheels with Joe. Great experience and knowledge around the APRILIA motorcycles as well as all bikes. He made the buying process super easy and his communication was excellent throughout the process. I wouldn’t hesitate to buy again from Wheels as it has been seamless from my trade in to picking up the new bike. Thanks

12 September 2026
Unprompted review
Rated 5 out of 5 stars

How sales should be !

Simple, effective sales experience. Joe Scott is a superb salesman, a fellow biker and clearly very passionate about his brand. Nothing was pressurized, the bike I went to see was there and wow !!, I test rode another bike which was the same model/year bike (it was the one available for road test), fell in love with it, and did a deal on the one I wanted. The whole thing felt relaxed, very prompt and efficient communication, and a really quick turn round given the time of year. 10/10 A* for a job well done Joe and Wheels team as a whole.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I have recently bought a KTM SUPER DUKE…

I have recently bought a KTM SUPER DUKE 1290R through Joe at wheels motorcycles it was a great service, smooth traction & plenty of advice given when needed about the motorcycle
Great extra warranty on offer if wanted .
I’ve had the bike now for a few days and have not been disappointed 5*

31 July 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Joe Scott at wheels

I dealt with Joe Scott at wheels. I was looking to part exchange my Moto Guzzi Stelvio for an Aprilia Tuerag 660 as I was looking for a lighter bike. From Joe answering the phone to me to giving me a reasonable deal that I was happy with, we did the deal. Joe kept me informed all through the process and my new bike was delivered within the week.
I could me more happy with the way Joe handled the whole process, he was very professional and extremely efficient.
If you are looking to buy a bike give Joe Scott a call at Wheels Motorcycles.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Moto Guzzi V7 sport from the Peterborough branch

I approached Wheels Motorcycles after researching the Internet. I made an appointment with Joe Scott who was very helpful and keen that I would get the bike I wanted. I considered I got a fair price for my trade in.
Communication was good. I would recommend any potential buyer to visit their extensive showrooms.
I am very pleased with my moto guzzi V7 sport and the deal I was given.

24 July 2026
Unprompted review
Rated 4 out of 5 stars

Incredible, straight-forward, fast service purchasing my first motorcycle

I rang a few times asking about a used Honda bike, and general advice on buying a used bike in general.
As a new rider looking to purchase their first motorcycle, the customer service felt a little rude, short, and unhelpful. It did make me feel like I'm wasting their time asking questions that no seasoned riders would.

Despite this, I pulled trigger and purchased the bike due to the price and location and it went extremely smooth. Unlike many other dealers, they didn't attempt to upsell me, or introduce hidden charges not already in the public listing. The communications I receive from initial enquiry up to delivery was clear, informative, and fast. They even sent me a personalised video of the bike pre-delivery.

They were also still very prompt and helpful in replying to my emails post-purchase regarding service history etc.
It has been half a year since, and there's been no issues on the bike, and i've been loving it!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Ive had a great experience with…

Ive had a great experience with salesman joe scott quick fast and he didn't just wona put me on any bike we looked at a couple and i ended up getting the one that was rite for me i will definitely be coming back in the future thank you .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The best vehicle buying experience I’ve…

The best vehicle buying experience I’ve ever had and I’ve had over 50 vehicles in my lifetime, everything was just so easy, Joe Scott in sales was a pleasure to deal with. Can definitely recommend a purchase from Wheels

9 May 2026
Unprompted review
Rated 2 out of 5 stars

I recently purchased a Kawasaki Z 900…

I recently purchased a Kawasaki Z 900 R/S SE from here. The salesman Will was great. However there were a few problems. I had asked for a battery tender to be attached to the battery it wasn’t . I was told the quick shifter was enabled it had not been. The radiator guard was attached without the rubber cushions so it would eventually damage the radiator. This was discovered at first service. Finally my address was wrong on their system so all documents were delivered to a neighbour .

21 March 2026
Unprompted review
Rated 5 out of 5 stars

purchased a motorbike from wheels…

purchased a motorbike from wheels motorcycles recently,, was dealing with Steven, the experience was faultless from start to finish with a very professional approach throughout the process, would recommend to others.

24 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look