Web Hosting Canada Reviews 2,127

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, as well as the quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with the website's functionality, experiencing blank screens when trying to change DNS settings. Some people were dissatisfied with customer service, mentioning slow response times, long wait times to speak with an agent, and unresolved issues, particularly for more complex problems or during website outages.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, patience, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent technical support and... See more

Service

People report positive experiences with service. Many consumers praise the efficiency and professionalism of... See more

Website

Reviewers highlight ambiguous aspects of website performance and management. Some customers report their... See more

Response time

Consumers generally express satisfaction with response times, often highlighting fast replies from support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw some phishing emails and called WHC, got connected with Nicolas who was a gentleman and quickly analyzed all of my domains (there are a lot) and found some issues which he fixed for me very quic... See more

Company replied

Rated 5 out of 5 stars

We recently migrated our website from another website hosting provider to WHC. The move could not have been more seamless! The support team at WHC is exceptionally responsive, and no question or conc... See more

Company replied

Rated 5 out of 5 stars

WHC is the best web hoster I've ever dealt with, and I've dealt with several. Servers are rarely if ever down in my memory. Support for technical issues is stellar: authoritative answers in a day or t... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great things to say about WHC !!! From my first contact with Syrine in sales to Joseph in tech support who made migrating my websites smooth, quick and painless. It seems ev... See more

Company replied


Company details

  1. Web Hosting Company

Written by the company

A web host that's both local and reliable... AND runs on green energy? Yes, please! Based in Montreal's Little Italy, WHC is Canada’s friendliest web host, domain registrar, and domain name backorder platform. We're here to help Canadians succeed online since 2003. Oh, and did we mention you can count on bilingual tech support, available 24/7. Parce que oui, bien sur, on parle français! 😉 Hosting your website on servers right here in Canada is great for your local SEO and for the Canadian economy. It also means your web hosting provider understands the best practices (and many challenges) of running a small business in Canada. Plus, it just feels right, doesn’t it? Need a domain or web hosting for your online project? We're trusted by tens of thousands Canadians. Visit us at whc.ca


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

They deserve 6 stars out of 5 !

I have nothing but great things to say about WHC !!!

From my first contact with Syrine in sales to Joseph in tech support who made migrating my websites smooth, quick and painless.

It seems everyone at WHC goes way beyond what is expected.

Whether you're looking to set up a new website or move your existing site to a more stable platform... I definitely recommend WHC. They deserve 6 stars out of 5 !

11 September 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks a lot! We’re so glad the migration was smooth and your kind words mean the world to us. 🤩🙌

Rated 5 out of 5 stars

I experienced a major glitch with my…

I experienced a major glitch with my reseller hosting, but thankfully all my websites remained online. I spoke with Fabian, who was very comforting, understanding, and professional. The issue was resolved quickly on a Sunday night, and I was able to regain access to my accounts without much downtime. If it weren’t for WHC’s 24/7 support, I would have been unhappy waiting for a longer resolution. I truly appreciate the hard work and dedication the WHC team puts in!

7 September 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you, Jeffrey! We’re happy the issue was resolved quickly. We truly appreciate your kind words!

Rated 5 out of 5 stars

I’ve been using their services since 2020

I’ve been using their services since 2020, and I’m very happy with the experience. More than just their services, the customer service team truly stands out—they always follow up step by step on every concern. I really appreciate their dedication and support.

2 September 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much for your loyalty, Joshe! 🙌

Rated 5 out of 5 stars

From Nightmare to Dream Host: WHC.ca Saved My Website

⭐️⭐️⭐️⭐️⭐️
Moving to Web Hosting Canada (WHC.ca) was one of the best decisions I’ve made for my websites. The migration support team was phenomenal—friendly, knowledgeable, and quick to solve every issue along the way.

With my previous host, Google’s PageSpeed Insights was a constant nightmare. Since switching to WHC, my site’s Page Speed scores have improved dramatically, and the overall performance boost has been incredible.

If you’re looking for reliable hosting with excellent support and performance that truly makes a difference, WHC is the perfect choice.

29 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Wow, thank you so much for this amazing feedback, Darren! We’re thrilled the migration went smoothly and that you’re seeing real performance improvements. It’s great to know we’re making a difference for your websites! 🙌

Rated 4 out of 5 stars

Got my issue fixes

Got my issue fixes. minus point for the AI bot.

31 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks for your feedback, Jeff! We’ll keep working on making that experience better.

Rated 5 out of 5 stars

Helpful

I had trouble with setting my domains and Andrew really helped, sent screenshot for my understanding and explained what to do. Thank you!

21 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Always happy to assist! Thanks for your kind words, Justine!

Rated 5 out of 5 stars

Great Support from WHC

Responses to the problem were quick and helpful. It took a minimum amount of time and effort to resolve the issue.

15 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks, Joe! We’re happy we could resolve your issue quickly and make things easy for you.

Rated 5 out of 5 stars

Super efficient

Super efficient. Great customer service. Responsive

15 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you so much for your kind words, Tanya!

Rated 5 out of 5 stars

Instant response

Instant response , total cooperation, and accurate result . What else could the client ask for ?

8 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much, Walid! We’re thrilled to know our team delivered exactly what you needed.

Rated 5 out of 5 stars

Truly excellent and responsive customer…

Truly excellent and responsive customer service, much appreciated!

4 August 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Awesome to hear, Aleksi! We’re glad our team could help and that you’re happy with the support. Thanks for the kind words!

Rated 5 out of 5 stars

Fantastic tech support

I had support tickets open with WHC and three different plugin developers to address a gnarly issue that manifested after a php version upgrade. WHC Support people were kind, patient and provided extremely helpful technical advice and support throughout this whole situation, which has been resolved successfully. Thanks so much!

30 July 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks a lot, Caroline! We're glad our team could guide you through the issue and help get things back on track. We really appreciate your kind words and your trust!

Rated 5 out of 5 stars

Had an issue with the website

Had an issue with the website. Nelly D identified the issue quickly and provided different possible solutions to resolve it. Cheers!

28 July 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

We're always happy to help! Thank you so much for this 5-star review. 😀

Rated 5 out of 5 stars

Moving my domains to WHC was the right…

Moving my domains to WHC was the right thing to do. I have so much more and most importantly the Tech Support Team has been helping me tremendously and successfully.

24 July 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much, Fabricio! We’re thrilled to hear that the move to WHC has been the right choice for you. 🙌

Rated 5 out of 5 stars

They helped me redirect my website

They helped me redirect my website, they did everything, very professional

24 July 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you! We’re happy we could make things easy for you and handle everything smoothly. Don’t hesitate to reach out again if you ever need support!

Rated 5 out of 5 stars

Top notch Support +++

I've been using WHC for years as a reseller.
Most of my hosted site are either self maintained or fairly static, so I'm not involved much in their operations.
One of my clients was flagged for excessive bandwidth usage to the point where they went over limit in days.
Support looked over the stats and recommended using a free 3rd party service to mitigate the bots, etc.
They went above and beyond with instructions and recommended settings on a product that they make $0 from and saved me countless hours of learning another service setup.
Once i had it setup for my client, they reviewed the setup and made further recommendations.
As has been the case in the past, they went above and beyond to help.

22 July 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you for the thoughtful review! It's a pleasure to work with you, and we appreciate your long-time trust in WHC. 🤩

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