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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and effectiveness, noting that the staff are incredibly helpful and professional. Many people appreciate the smooth and easy user experience, finding the platform straightforward to navigate and use for their needs. The quick response times from the team are frequently highlighted as a significant positive, making the overall process stress-free. However, some customers expressed concerns about the website's review moderation policies. A few other people also felt that the website was ineffective, as they did not receive any responses to their inquiries from clinics. There were also mentions of issues related to profile management.

What people talk about most

Website

Users describe ambiguous interactions with the website. Some customers highly recommend the platform,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Staff

Customers had positive experiences with staff. Many reviewers highlighted the professionalism,... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the responsiveness of staff, with... See more

User experience

People report positive experiences with the user experience. Many customers found the platform clear,... See more

Based on these reviews

Rated 4 out of 5 stars

We reached out to WhatClinic to update our profile with a new name and logo, and to list our additional services. Their team responded right away and completed all the changes within a few hours. The... See more

Company replied

Rated 4 out of 5 stars

WhatClinic helps me a lot with clinic promotion on Google, getting more overseas patients, even though some of them didn't decide to have the operations with me. I'm happy about your services. The... See more

Company replied

Rated 4 out of 5 stars

I have work with Whatclinic for many years is a good company, now they are working to make real enquiries and verify patients.

Company replied

Rated 5 out of 5 stars

WhatClinic.com is truly an exceptional platform. There is simply no equal to it. Although there are similar platforms in the market, none can match WhatClinic.com in terms of service, support, and ove... See more

Company replied

Rated 5 out of 5 stars

The team was incredibly helpful while setting up my profile. They guided me through every step and made the whole process very easy and smooth. The system itself is user-friendly and efficient, which... See more

Company replied

Rated 5 out of 5 stars

Really easy and stress-free process. I submitted an enquiry and was given a list of appropriate clinics. I contacted two of them and chose the one suited me best. I had the procedure within my time... See more

Company replied

Rated 5 out of 5 stars

Really easy and stress free process. Submitted by enquiry and was given a list of appropriate dentists. Made contact with 2 and chose my preferred one. Had the procedure in my time frame. Very happy,... See more

Company replied

Rated 5 out of 5 stars

WhatClinic has been fantastic. I especially want to thank Mr Georgi for his constant support and guidance. The whole team responded quickly to every question and helped me get everything set up with e... See more

Company replied

Rated 5 out of 5 stars

I visited the UK chiropractic clinic in New Milton in August as I could barely walk and in agonising pain. On arrival I was seen straight away. I was assessed and had a series of X-rays and my... See more

Company replied

Rated 5 out of 5 stars

I put on the site what I was looking for, clinic names appeared I clicked on Thornhill Clinic as it was local to where I live, I read the reviews, I liked what I read and contacted the clinic. Thornhi... See more

Company replied

Rated 5 out of 5 stars

WhatClinic has been amazing! A special thanks to mr. Georgi was extremely helpful and supportive throughout the process. The team was responsive, and the CRM integration went very smoothly.

Company replied

Rated 5 out of 5 stars

I recently started working with Whatclinic and in my first week I achieved excellent sales results. The team has been incredibly supportive and welcoming and they guided me on how to improve my clinic... See more

Company replied

Rated 5 out of 5 stars

My account manager is so responsive and helpful I don’t even know the right words for it! He has been helping me overcome all of the challanges flawlessly! Thank you Georgi.

Company replied

Rated 5 out of 5 stars

I had a very positive experience with WhatClinic. The platform itself is clear, well-structured, and genuinely helpful in connecting patients with my work. I especially want to highlight Georgi,... See more

Company replied

Rated 5 out of 5 stars

Martha is fantastic! I had veneers done and she put me at ease right from the start . She was professional and went above and beyond. I have recommended her to a few of my friends already. I’m so happ... See more

Company replied

Rated 5 out of 5 stars

I have been using this service for some time now and have found them effective and efficient and will continue to do so as longa s we are kept busy

Company replied

Rated 5 out of 5 stars

I find my clinic from what clinic It is easy to use and find your place and all information Thank you and I recommend this side for anyone who is looking clinic

Company replied

Rated 5 out of 5 stars

Honestly, it's helped us a lot in getting patients and it's worked wonderfully for me. I'm very grateful to WhatClinic.

Company replied

Rated 5 out of 5 stars

The staff were warm and professional, the doctor explained everything clearly, and I felt completely cared from the moment I arrived.

Company replied

Rated 5 out of 5 stars

Fantastic clinic, my dental treatment went smoothly and without any issues.

Company replied

Rated 1 out of 5 stars

Do not trust this website. They are not letting verified patients post real reviews. Apparently the clinics pay them to advertise on this platform. This is a conflict of interest and then they claim... See more

Company replied

Rated 1 out of 5 stars

Don’t trust this company! They must be paid by the businesses they list on their website because I wrote an honest review and they declined to put it up, clearly they don’t want any bad reviews associ... See more

Company replied

Rated 1 out of 5 stars

Do not trust this company. The clinics listed on their website clearly pay this company to list on their website. They do not accept negative reviews of their client clinics. I posted a 1 star review... See more

Company replied

Rated 1 out of 5 stars

Useless site...listed a requirement 3 days ago,to multiple clinics..not a single response...update...it's now August...never had a single response to query posted...

Company replied

Rated 2 out of 5 stars

Received a call asking me for all the same information that was included in the return sample. Day/time of sample, etc.

Company replied

Rated 1 out of 5 stars

You can't write a negative review only positive ones or they won't publish them. A total fake! Don't use this site!

Company replied

Rated 1 out of 5 stars

I wrote a review of a local dentist it was quite negative but not insulting defamatory or speculative ; but repeated quite diplomatic drafts were not allowed. My concern is that WhatClinic’s mo... See more

Company replied

Rated 1 out of 5 stars

Poor, they have continuously removed authentic reviews left for tinkable - Enville. Another scam company, not looking out for customers.

Company replied

Rated 1 out of 5 stars

My experience submitting a patient review on WhatClinic was disappointing and concerning. Although my review was factual and supported by documentation (including my original surgery... See more

Company replied

Rated 1 out of 5 stars

I’ve noticed a concerning pattern on WhatClinic regarding how enquiries are handled. It appears that a single patient enquiry can be distributed or replicated across multiple clinics in a... See more

Company replied

Rated 1 out of 5 stars

This corrupt site has committed an illegal unilateral action by deactivating our profile without prior notification or transparent investigation in response to a blackmailing from a NOBODY repeat offe... See more

Company replied


Company details

  1. Internet Marketing Service
  2. Advertising Agency
  3. Cosmetic Dentist
  4. Hair Transplantation Clinic
  5. Medical Clinic
  6. Plastic Surgery Clinic

About WhatClinic.com

Written by the company

Our mission is to help patients find the right clinic for the treatment they want, by giving them access to all the information they need to make an informed decision.


Contact info

4.0

Great

TrustScore 4 out of 5

971 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor

Poor, they have continuously removed authentic reviews left for tinkable - Enville. Another scam company, not looking out for customers.

7 July 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Hi Rachel,

Thank you for sharing your experience. I’m truly sorry to hear about the difficulties you had with the clinic you found through our website. I understand how frustrating this must be, and I want to help you share your story so it can be seen by other patients.

At WhatClinic, we have to follow strict review guidelines set by Irish law. These rules apply to all reviews, no matter where a patient or clinic is based. Sometimes this means we can only publish a review once certain criteria are met - not to remove anyone’s voice, but to ensure compliance with the law.

I previously emailed you with:
- A clear explanation of why your review wasn’t accepted,
- Steps you could take to have it published, and
- An example based on your original text to show how our policy works in practice.

We do publish negative reviews, including 1-star reviews, as long as they meet our review policy (available here: https://www.whatclinic.com/about/reviews-policy/). If you get back to me, we can work together to make the necessary adjustments so your feedback appears publicly.

Thank you for your time and for helping other patients make informed decisions.
Regards,
Gosia

Rated 5 out of 5 stars

I have been using this service for some…

I have been using this service for some time now and have found them effective and efficient and will continue to do so as longa s we are kept busy

17 June 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Hi Gillian,

Thank you so much for your continued trust and kind words! 😊
We're thrilled to hear you've found the service effective and efficient. We'll keep doing our best to support you!

Warm regards,
Natalia

Rated 5 out of 5 stars

I put on the site what I was looking…

I put on the site what I was looking for, clinic names appeared I clicked on Thornhill Clinic as it was local to where I live, I read the reviews, I liked what I read and contacted the clinic. Thornhill Clinic responded straight away. I was delighted with my experience

1 May 2025
WhatClinic.com logo

Reply from WhatClinic.com

Hi Christine,

Thanks so much for sharing your experience! 😊
We’re so glad you found a clinic that met your needs and that everything went smoothly. That’s exactly what we aim for, to make finding the right clinic as easy and reassuring as possible.

All the best,
Natalia

Rated 1 out of 5 stars

You can't write a negative review only…

You can't write a negative review only positive ones or they won't publish them. A total fake! Don't use this site!

1 May 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Dear Michele,

Thank you for your communication with us via email. As your review now complies with our review policy, we are happy to confirm that it has been published on our website.

Wishing you all the best,
WhatClinic Review Team

Rated 1 out of 5 stars

Useless site...listed a requirement 3…

Useless site...listed a requirement 3 days ago,to multiple clinics..not a single response...update...it's now August...never had a single response to query posted...

7 June 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Dear Barry,

We’re sorry to hear that you didn’t receive any replies to your enquiry. WhatClinic is a directory that connects patients with clinics, but we don’t provide the treatments ourselves. When you submit a request, it is sent directly to the clinics you’ve chosen, and it’s up to each clinic to respond.

We completely understand how frustrating it is not to hear back. We are constantly working with clinics to encourage timely responses.

If you’d like, our support team can check your enquiry history and follow up with the clinics on your behalf. Please contact us at support@whatclinic.com and we’ll be happy to assist further.

Regards,
Gosia

Rated 1 out of 5 stars

Very bad service

Very bad service. The implant fell out for only 20 days.

26 March 2025
WhatClinic.com logo

Reply from WhatClinic.com

Hi Huanxin,

Thank you for your review. We’re sorry to hear about your experience, but just to clarify, WhatClinic is a medical directory, not a clinic. This review seems to be about a treatment you received at a clinic listed on our site rather than about our service.

We encourage you to share your feedback directly on the clinic’s listing at WhatClinic.com, where it will be visible to all users who are researching that provider. Our team will be happy to assist you with publishing it. Please contact us at reviews@whatclinic.com and we’ll guide you through the process.

WhatClinic Review Team

Rated 5 out of 5 stars

An Unmatched Dental Experience!

An Unmatched Dental Experience!
I highly recommend Ferrari Dental Clinic! From the moment I walked in, I felt like I was in the best hands. Dr. Habib Zarifeh went above and beyond to ensure I received the best possible care and results. I had a broken tooth and another that needed a root canal, and unfortunately, the tooth that required a root canal couldn’t be saved. Since I was traveling from abroad, Dr. Habib Zarifeh arranged an appointment for me just minutes later for an extraction and implant placement—something I never expected to happen so quickly!
The care I received was outstanding in every way. Dr. Habib took the time to explain everything, making sure I was comfortable and confident throughout the process. Huge thanks to the exceptional customer care of all the staff, and a huge thank you to Dr. Habib Zarifeh, especially, who demonstrated outstanding skill, dedication, and care. I returned from Lebanon with a beautiful smile and complete confidence in my dental health.
This clinic truly offers world-class care, and I wouldn’t trust anyone else. If you’re looking for a fantastic dentist who genuinely cares about your results, this is the place to go!

29 March 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Thank you very much for the review. We are happy that you are satisfied with the clinic you found on our website.

Rated 5 out of 5 stars

Jokai Dental Clinic Budapest I…

Jokai Dental Clinic Budapest I travelled from the Scottish Highlands to have a front tooth implant done at this clinic and I can highly recommend this practice Dr Laszlo and his team put me at ease from the start and even offered to play some chill out tunes and I am completly satisfied with my implant and thanks to them my self confidence and speech is much improved.

3 March 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Thank you Roy for your review. We are happy our service helped you find a perfect clinic for your needs.

Rated 1 out of 5 stars

Whatclinic is just protecting the…

Whatclinic is just protecting the hospital. I wrote an honest review but Whatclinic refuses to publish it.

I wrote Whatclinic an email on 20th of March with the following text:

“You are just protecting the hospital!

I can send you my correspondence with the hospital and the information from other doctors about my review. They will substantiate everything I wrote”.

I never got a reply

20 March 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Dear w v,

We were unable to locate any account or enquiry linked to the email address you provided. As no name or phone number was included, we do not have enough information to confirm a genuine experience with our service. If you could share further details, we would be happy to look into this for you.

Kind regards,
WhatClinic Review Team

Rated 1 out of 5 stars

Not published my review, seems biased and manipulated

I submitted my review for Hook Lane practice, it is not yet submitted. It seems whatclinic.com is biased or manipulated. I hope I would be wrong....... I would be happy to reconsider after 2-3 days if they successfully post my review...

14 March 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Thank you, Khan, for your feedback, and we are sorry to hear about your experience with one of the clinics you found on our website.

We have sent you specific instructions on how to update your review so that it can be published in line with our review policy. You can always contact us at reviews@whatclinic.com.

Kind regards,
WhatClinic Review Team

Rated 1 out of 5 stars

Be truthful to your readers

Be truthful to your readers. I wrote a negative review regarding a doctor that did my blepharoplasty in the Philippines. It was botched. My left eyelid wasn’t even with my right eyelid and WhatClinic didn’t post it. The doctor only shows positive reviews.
Dr Nikki Eileen Salvano from St Luke’s hospital in Makati Philippines was the surgeon. She also charged me more than our initial agreement and I also have to pay the hospital for using their operating room which I thought was included in the price but it wasn’t. I will not be looking at the recommendation of whatclinic anymore.

15 September 2024
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Hi Al
We’re really sorry to hear how frustrated you feel about your review not being published. We completely understand how important it is to share your experience. Please be assured that we do publish negative reviews as long as they meet our review policy.

We did reach out to you directly by email but haven’t yet received a reply. All reviews must comply with our policy, which you can read here: https://www.whatclinic.com/about/reviews-policy/. We must follow these rules because we operate within the law, including Irish defamation law.

Your review wasn’t published because:
- It names individual staff members, which is not permitted. (Privacy, point 2)
- It contains unverified medical claims about treatment and outcomes. (Legal, points 1 & 3)
- It includes allegations of unprofessional behaviour. (Legal, point 11)
- It contains speculation or subjective judgments. (Legal, point 6)

We’d really like to help you get your negative review published in a way that fits the guidelines. Please contact us at reviews@whatclinic.com so we can support you further.

Kind regards,
WhatClinic Review Team

Rated 5 out of 5 stars

Very good referrals!

WhatClinic made it possible to find good referrals and then talk directly with those clinics to decide the best one for me. By using WhatClinic, I connected with Dental 3 Smiles Dr. Obeso and Clinic Manager: Itzhak who were both professional, attentive and delivered excellent service. I am very pleased with both WhatClinic and Dental 3 Smiles for reasonably priced, excellent care.

26 February 2025
WhatClinic.com logo

Reply from WhatClinic.com

Dear Pam,

Thank you for your kind words! We’re so glad we could help you find the right clinic and that you had such a positive experience with Dental 3 Smiles.

Wishing you all the best!

Natalia,
WhatClinic Team

Rated 5 out of 5 stars

Efficient and on-time.

Nothing problematic....just solid service!

24 February 2025
WhatClinic.com logo

Reply from WhatClinic.com

Hi James,

Thank you for your feedback! We’re delighted to hear you found our service efficient and reliable.

Best regards,

Natalia
WhatClinic Team

Rated 5 out of 5 stars

We have been working with them offering our services

We have been working with them offering our services of our clinic for more than 4 years and it’s absolutely trustworthy recommend 100%

24 February 2025
WhatClinic.com logo

Reply from WhatClinic.com

Dear INNEWYOU team,

Thank you for your wonderful feedback! We’re delighted to have worked together with you as well. Truly value your trust and recommendation. :)

All the best,

Natalia
WhatClinic Team

Rated 5 out of 5 stars

My account manager has help me out…

My account manager has help me out every step of the way. Surely reccomend

28 February 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Thank you for your kind words! We’re glad we could support you every step of the way and appreciate your recommendation.

Warm regards,
WhatClinic Team

Rated 1 out of 5 stars

Do not trust What Clinic Reviews!

I chose a dentist in Progresso Mexico based on reviews and the doctors creditionals. I went to the clinic on my own since most clinics are walk-in Progresso. It was nothing like what was listed on their website. The place was not clean, the one bathroom was not wheelchair accessible, filthy and did not even have paper towels to even wipe your hands. The doctors they did have there did not seem to know what they were doing and they did not have doctors that were listed at Whatclinic. All the reviews have to be fake and I will never use the website again. People also need to put addresses in Google maps to see what these place looks like from the outside. I wish I would have.

20 February 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Hi Annette,

Thank you for sharing your feedback, and we’re very sorry to hear about your experience.

Please note that clinics on WhatClinic manage their own profiles, including photos and descriptions. While we monitor listings, we are not responsible for the accuracy of the information provided by clinics.

If you believe a clinic’s details are incorrect, you can report this directly through the “Wrong information? Contact us and we will correct it. Report.” option available on every clinic listing. Alternatively, you can email us at support@whatclinic.com with the name of the clinic you visited, and we will contact them to request an update.

Kind regards,
WhatClinic Review Team

Rated 5 out of 5 stars

Feeling Toned

Feeling Toned, Tight, and Confident Again!
I can’t say enough great things about my experience at The Antiagers! After losing weight, I was left with excess skin on my arms and tummy that made me feel self-conscious no matter how much I exercised. I finally decided to go for an arm lift and tummy tuck, and it was truly life-changing!
Dr. Velimvasakis and the entire team were beyond amazing from start to finish. During my consultation, they explained the procedure in detail, set realistic expectations, and made me feel completely comfortable with my decision. The surgery went smoothly, and the post-op care was outstanding—they were always available to answer my questions and made sure my recovery was as easy as possible.
Now that I’ve healed, I feel like a brand-new person! My arms and tummy are so much more toned and defined, and I finally feel confident wearing sleeveless tops and slim fitting clothes again. The results look natural and beautifully sculpted—exactly what I was hoping for.
If you’re considering body contouring, I highly recommend The Antiagers. Their expertise, professionalism, and genuine care made all the difference. Thank you for helping me feel strong, confident, and comfortable in my own skin again!

6 February 2025
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Thank you for sharing your experience! We’re so glad to hear you had such a positive journey and are feeling confident and happy with your results.

All the best!
WhatClinic Team

Rated 1 out of 5 stars

Very hard to leave a bad review for a clinic

I had a really bad experience with a clinic which had received excellent reviews on Whatclinic. I then discovered, from personal experience, the review process is very heavily slanted towards the clinics. Can leave a good review no problem, a bad...way more difficult.

14 June 2024
Unprompted review
WhatClinic.com logo

Reply from WhatClinic.com

Hi Kieran,

We’re sorry to hear how frustrating this experience has been for you. We absolutely understand how important it is to share your feedback, and we want to reassure you that negative reviews are published on our site as long as they meet our review policy.

We’ve already reached out to you by email but haven’t received a reply yet. All reviews must comply with our policy, which you can find here: https://www.whatclinic.com/about/reviews-policy/
. These rules are in place because we must operate within the law, including Irish defamation law.

Your review wasn’t published because:
- It names individual staff members, which is not permitted. (Privacy, point 2)
- It contains personal insults and accusations, which are not allowed. (Legal, point 11)
- It makes unverified medical claims about treatment outcomes and surgeon capability. (Legal, points 1 & 3)
- It contains speculation about the reasons behind medical decisions. (Legal, point 6)
- All reviews must be written in English. (General guideline)

We’d really like to help you reframe your review so that it can be published while still reflecting your experience. Please contact us at reviews@whatclinic.com, and we’ll support you further.

Kind regards,
WhatClinic Review Team

The Trustpilot Experience

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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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