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Rated 2 out of 5 stars

Always used Waze and promoted use of W3W but now there is a paywall they have deserted their individual followers. Typical attitude of software start ups to past supporter's. I've gone back old scho... See more

Rated 2 out of 5 stars

I have used W3w since it became available and recommended to many others, The features I liked most are now only available for a monthly charge. To the individual it is now almost worthless maybe perf... See more

Company replied

Rated 5 out of 5 stars

A little terraced cottage, up a small lane, in a remote hamlet, in rural Cornwall and our kids found us with ease. Takes all of the uncertainty out of the equation when visiting somewhere new. Ps w... See more

Rated 5 out of 5 stars

In my job, I send engineers out all over the country to fix/maintain kitchen equipment. Across big sites (universities or hospitals fx) this I really helpful as there’s often one postcode for multiple... See more

Company details

  1. Software Company
  2. Mapping Service

Written by the company

what3words provides a simple way to talk about precise locations by labelling every 3m square on earth with a simple address made of 3 words e.g. ///filled.count.soap. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and tools such as ride-hailing apps or e-commerce checkouts and car navigation systems. The what3words app, available for iOS and Android, and online map enables people to find, share and navigate to what3words addresses in more than 60 languages. Businesses and services can integrate what3words using the public API or SDK.


Contact info

3.1

Average

TrustScore 3 out of 5

289 reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A STEP CHANGE IN NAVIGATION

Used the W3W system now for several weeks. It's such a brilliant idea.
I use it mostly in conjunction with my Mercedes Benz MBUX system and my mobile phone or voice control. It works seamlessly and quickly. No more sitting on the driveway plugging in imprecise postcodes or fumbling with coordinates in varying complex formats.

Similarly sending and sharing locations is now simple on any platform.

I'm converted and now a big fan of What 3 Words and am looking forward to on going development. I am especially keen to see dark mode mapping introduced on Android W3W apps.

Keep going W3W and don't loose your way.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Life... we only have one..

Great app easy to use. I have added it to my email details when sending any. Great for any emergency when you need to be found ie.on land or at sea. Help if you need it the first hour is the most important for saving life. Please use this app it's your life and we only have one

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic app

Fantastic app. We use for great camping locations. Also a great tool for fishing spots. We have also used it for letting friends know where we are at a rugby game. Fun and easy to use.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

A radical app

This is a radical app that the whole world should be using as a standard tool for addresses and location identity. Here in Thailand, the only people who can understand and locate an address in most perts of the country are the postmen. Anyone else, forget it! How I wish businesses, courier companies (and Thai Post) would adopt what3words as a tool. It would solve many, many problems!

3 July 2021
Unprompted review
Rated 5 out of 5 stars

What an achievement in just 8 years!

In "Guidelines for Reviewers" the first sentence reads: "Trustpilot is here to help you shape and improve the world". Exactly the same could be said of 'What3Words'.
87% of reviewers give 'What3Words' 5-stars. Another 2% give 4-stars.
No matter how good is a product, a service, or a piece of technology, there will always be some critics.
I respect the 8% who gave a 1-star review. However, as an octogenarian, I applaud the creators of 'What3Words' and can see why some of the world's most successful businesses in 49 countries are now using it. What an achievement in just 8 years!

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Awesome program

Awesome program. Easy to send location and picture to meet up with friends.

I wish more delivery services used it -- it's so much better than a street address.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

I’m researching my family history

I’m researching my family history, which often leads to cemeteries as I search for ancestors’ final resting places.
I’m making it easier for friends and relations who follow to also be able to visit the graves, by including what3words addresses.
So much easier than trying to find locations using generally vague directions sometimes but rarely provided by Cemetery management.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

A simple brilliant location app

A simple, brilliant location app. We use it when co-ordinating get togethers with friends in wilderness areas. Fantastic for safety now it is incorporated in the Australian government Emergency Plus app.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

what3words has proven to be invaluable…

what3words has proven to be invaluable to me as a professional photographer! I use it to assign meet-up locations for my models, fellow photogs, and assistants and it’s never let me down! I saw a tweet recently from our Ontario Provincial Police, stating they had used it that day to locate a person who was lost in one of our huge provincial parks, and they were recommending everyone to get the app since it was a lifesaver for anyone needing assistance in rural or unfamiliar locales. That’s quite an endorsement! I highly recommend this app to anyone!

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Extraordinarily useful

Extraordinarily useful. I’m a lifestyle block owner, and use w3w for keeping track of fruit tree and shelter plantings. Also useful for deliveries of building materials etc when I can’t be home.

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Loch Lomond secluded beach

What an amazing app and a brilliant idea, works perfectly, I was on Loch Lomond on my boat with my wife, we found a great beach on a secluded island, used W3W to tell my friend who came and joined us, impossible without such a brilliant system..

2 July 2021
Unprompted review
Rated 5 out of 5 stars

A Great Asset

Our job as volunteer litter pickers at a National Trust Park often gives us a problem when coming across ‘litter’ too big or heavy to remove. W3W to the rescue. Identifying the position by means of the W3W app, and sending this to the depot where men and equipment can turn out and clear the problem quickly and efficiently. A great asset.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Running 🏃‍♂️ Club Start Location

I use what3words to give our weekly running club members the exact location for the run location start.
We run from a different location each week and given that they are currently from a remote parking location in the countryside it works flawlessly every time. 😊

2 July 2021
Unprompted review
Rated 4 out of 5 stars

Figure out the menus

I haven’t used W3W yet until travel opens up more but have looked into its menus and think it is great. My concern was finding a destination and its 3 word address but once I figured out the menus I think it will be very easy to use when destinations are saved.

2 July 2021
Unprompted review

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