We’ve Got Sole Reviews 23

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

After placing my order for 2 pairs of shoes I was contacted by We've Got Sole to let me know that when they had checked the shoes ahead of dispatch they found a flaw on one pair and these were the la... See more

Rated 3 out of 5 stars

A very good website.My shoes has came faulty but the website we've Got sole refund my totall amount.Strongley recommend it for evry once.Thanks.Nancy

Rated 4 out of 5 stars

Easy to order & kept informed. But I would not use Royal Mail to deliver your packages. From tracking the parcel I found out there wasn’t enough postage on it, so had to wait until they delivered a ca... See more

Rated 5 out of 5 stars

Found a pair of vivid purple Nike air flight 89s at a very reasonable price in perfect condition and received then within a few days. Very happy indeed, still definitely be a returning customer! :)

Company details

  1. Streetwear Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We’ve Got Sole is a contemporary sneaker and streetwear company that showcases the most sought-after sneakers and streetwear products curated from our online collection. Our team of experts have been in the sneaker industry for several years, bringing together a wealth of industry experience to provide the very best products for our customers. We’ve Got Sole was formed by three friends in 2018, who realised there was a huge demand for sneakers which fits in perfectly with an ever-growing social media culture. Our ultimate aim is to combine our experience and passion to establish an online presence that provides high-end quality products for our consumers, with world-class efficiency. Not only are we a curator of fashionable, quality products, it is also the destination for professionalism, honesty, creativity and an unwavering passion for all things sneakers! We can guarantee we will go the extra mile for you to help you get what you want. Through the shared culture and love for a street style and sneakers, we connect with our customers knowing full well that nothing beats the feeling of having a new pair of comfortable, stylish sneakers, whether you like to go for a classic look, something simple, elegant or modern. Come and explore our well-rounded collection of lifestyle and sportswear sneakers for both men and women, where we’re sure you’ll find a pair or two that’s just right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

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Rated 5 out of 5 stars

Fantastic Customer Service

Second to none customer service. Shoes dispatched really quickly, great comms and no issue at all when I had to return them as they were too big. Would definitely buy from again.

3 July 2025
Rated 4 out of 5 stars

Don’t use Royal Mail

Easy to order & kept informed. But I would not use Royal Mail to deliver your packages. From tracking the parcel I found out there wasn’t enough postage on it, so had to wait until they delivered a card, then had to pay online and then get it redelivered. That took them an extra week to finally deliver it!

15 January 2024
Rated 5 out of 5 stars

Outstanding customer service

After placing my order for 2 pairs of shoes I was contacted by We've Got Sole to let me know that when they had checked the shoes ahead of dispatch they found a flaw on one pair and these were the last ones they had. They sent multiple photographs of the issue and offered a discount or a refund depending on whether or notI still wanted them.
I opted for the refund, which was processed swiftly. The other pair of shoes arrived quickly.

2 October 2023
Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding. They are ever so helpful and have great options and the quality is on point. Free socks was a lovely surprise. Will be coming back for more soon. Can’t go wrong really.

14 August 2023
Rated 5 out of 5 stars

Great shoes

Great seller communication and prompt replies and service. Went out of the way to make everything perfect and the trainers got delivered before expected.

30 May 2023
Rated 5 out of 5 stars

Jordan Access Trainers

This is my third purchase and the customer service along with delivery time is always on point! Also got a complimentary gift with the shoes :)

12 May 2023
Rated 5 out of 5 stars

Great products and customer service!

Great customer service and selection of trainers! I ordered two pairs of trainers (one for my wife and I), and we are really happy with them. They were delivered on time, I was able to track the delivery through the Shop app, and the communication via Instagram was good too. There was also a really good selection of products, so I would definitely order again!

12 January 2023
Rated 5 out of 5 stars

Perfect

Had the trainers I was looking for! Very fast delivery and excellent service. Thanks :)

10 December 2022
Unprompted review

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