Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... See more
Company replied
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Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... See more
Company replied
I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... See more
Company replied
I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... See more
I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... See more
Company replied
Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.
Leeds, United Kingdom
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There is obvious care in both the product and the customer service. A pleasure to deal.

Reply from Heatons (Leeds) Ltd
the slippers arrived promptly and are perfect fit.This is the 2cnd pair well worth the money.

Reply from Heatons (Leeds) Ltd
Quick delivery. Easy to read and follow instructions. Friendly packaging and a homely caring feeling to the literature.

Reply from Heatons (Leeds) Ltd
Quick dispatch and good quality products. Very happy 😄

Reply from Heatons (Leeds) Ltd
Quality products great service and prompt delivery always consistently great 😊
Purchased sheepskin mittens for nieces in a lovely shade of pink. Very nice quality and arrived well packaged in good condition in good time.
I have bought two sheepskin rugs and the most recent purchase was slippers (for my mums Christmas prezzie) the quality is incredible and service is amazing will only buy sheepskin items from this company
Everyone in the family now has Shepherd slippers from Westmorland... They arrive promptly and are so cosy! Always a pleasure shopping with them.
Easy to order. Product is exactly what we wanted. Despatch and delivery were quicker than expected and I was kept informed of progress.
Thank you
So cozy haven’t taken off for days . Quick delivery .
My hot water bottle cover is amazing. It is so cosy. I love it. I am actually looking forward to cooler nights so I can use it more.
I also had great customer service when I had to contact the company. Thank you.
Great pair of sheepskin slippers. Best ever.perfect delivery and reasonable price
I do love this cosy ‘patchwork’ sheepskin hot water bottle cover and its sustainable/no wastage credentials. The only reason for four stars not five is that the zip seemed fractionally too short so that inserting the bottle was difficult. I would prefer to be able to take the bottle out to fill it but to reinsert it when full of hot water is just impossible. Perhaps I was unlucky with the zip as otherwise it’s such a lovely item.

Reply from Heatons (Leeds) Ltd
Fabulous baby sheepskin rug bought for my granddaughter
Prompt delivery and great company/customer communication
A brilliant small company
Totally delighted! Brilliant customer service, giving advice and ideas (thanks Gem) and the rug is just perfect. We’re so pleased 😀

Reply from Heatons (Leeds) Ltd
Great service and beautiful boots, softest leather and unique.
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