The Body Coverage Protector, did make my skin look great….however…. it left terrible stains on my white tennis skirt and white sheets. I followed all of the directions….applied, waited 10 minutes befo... See more
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Review summary
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I love the product and the color I chose is perfect to cover up my spider veins, but I find that no matter how long I've allowed it to dry, it still ends up on my shorts, pants, dresses etc. Even thou... See more
I Love the product and have ordered quite a bit. My issue is with the website purchasing as it overcharged me a few times and I contacted customer service which said they would take care of it an... See more
Company replied
Unlike what some others have reported, my order confirmation/shipping process was smooth and quick. Also, I see no evidence of having an unwanted subscription. My order of Body Coverage Perfe... See more
Company details
Written by the company
Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.
Contact info
United States
- westmorebeauty.com
3.3
Average
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Easy to order!
Easy to order, no problems excepting a new card, being new to the Company!
2 August 2026
Tinted moisturizer AND Supreme Crème…
Tinted moisturizer AND Supreme Crème All Over Complexion Perfector.
The coverage is nice, but the formula is too tacky. It leaves my face feeling sticky, and when touched, it starts to pill and roll up into little rubbery flakes. That definitely needs improvement.
2 August 2026
Reply from Westmore Beauty
We're sorry to hear that the products didn't perform as you had hoped, Chrysse. While we're glad the finish met some of your expectations, we understand that the texture and wear throughout the day are just as important. We would love the opportunity to better understand your concerns and make this right. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can help you directly.
Westmore beauty has a great eyeliner
Westmore beauty has a great eyeliner, stay in place all day long with no bleeding
2 August 2026
Great Customer Service
They turned out to have a great customer service team and I am happy with the product that I purchased
1 August 2026
Reply from Westmore Beauty
We understand your frustration and appreciate your feedback, Ellen. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and assist you further. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can help you directly.
The face effects is a very good product.
Your products are extremely good. I use most of them.
2 August 2026
Please check order form before paying
I was gonna put an order in for the skin tint and brush but it keeps adding extra into my order and no brush, so I’ve changed my mind I’ll do without it.
31 July 2026
Unprompted review
Reply from Westmore Beauty
We’re sorry to hear about your experience and understand your concerns regarding your order, Amanda. We strive to provide a clear and positive experience for every customer. Our Customer Care team would appreciate the opportunity to review your account details and assist with any questions or concerns you may have. Kindly contact us at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.
Order Has NOT arrived-placed a month ago!
I have not received my order-place on June 27. Really? I should have ordered this on Amazon. I would have had it in 2 days. And you keep sending me emails asking how my order was! Seriously? Terrible Service!!!! I deserve a FULL refund!!!
28 June 2026
Reply from Westmore Beauty
Hi Annabelle, we're truly sorry to hear about your experience. Please allow us the opportunity to make this right. We'd love to look into this for you, review the details of your order, and work toward a resolution that improves your experience with Westmore Beauty. Please give us a call at 1-800-704-7551, and one of our team members will be happy to assist you further. We appreciate your patience and look forward to helping you.
Disappointed
So sorry to say, this summer season of using the body corrector has been an absolute nightmare. Transfers on clothing, our boat and comes off more easily in water. I used to love this product but it’s not the same as many years prior. I reached out the concern and was told I can return the product. Unacceptable, as it’s well freaking embarrassing to say the least. I think Sally Hansen does a better job. Sorry I spent probably in the hundreds for this product.
15 July 2026
Unprompted review
Reply from Westmore Beauty
We’re truly sorry to hear that your recent experience did not meet your expectations, Wynter. We understand how disappointing it can be when a product you've trusted no longer performs as expected. The Body Coverage Perfector works best on clean, dry, oil-free skin. For the best results, exfoliate and shave beforehand, and allow each layer to dry for about 10 minutes before applying another for better transfer resistance. If you have any questions or would like to share more about your experience, please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM. We’re here to help.
No Flexibility on Returns
I had a family emergency so asked for an extra day to do a return and was denied.
23 June 2026
Reply from Westmore Beauty
Thank you for sharing your experience with us, Melissa. We’re truly sorry to hear about your situation and understand how challenging unexpected emergencies can be. While our return policy follows specific timeframes, we want to ensure you feel supported. Please contact our team at 1‑888‑352‑0722, available Monday to Friday from 7 AM to 10 PM EST, so we can review your order details and explore the best possible solution for you.
I need to cancel my orders and there is…
I need to cancel my orders and there is not a place I can find to cancel them.
29 June 2026
Reply from Westmore Beauty
We understand your frustration and appreciate your feedback, Jules. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I have been a Westmore Beauty customer…
I have been a Westmore Beauty customer and was trying to use one of your promotions. Due to what appeared to be an issue with the app, I couldn’t order the products I actually needed. The app only allowed me to purchase one shade under the promotion, and it processed the wrong shade.
Since customer service was closed over the weekend, I called first thing Monday morning hoping to correct the order before it shipped. I spoke with multiple representatives, including a manager, and was told they could not modify the order, cancel it, change the shade, or honor the promotional pricing on the correct shade.
Instead, I was told to wait two to three weeks for a product I had already explained I didn’t want, then go online and exchange or return it after it arrived.
That isn’t customer service. It’s creating unnecessary work for the customer because your ordering system doesn’t allow anyone to fix a mistake before shipment. If your employees truly have no ability to modify or cancel an order immediately after it’s placed, that’s a system problem that needs to be addressed.
I like the product, but this experience was incredibly disappointing and made me question whether I’ll order directly from Westmore again.
20 July 2026
Unprompted review
Reply from Westmore Beauty
Thank you for sharing your feedback, Sara. We're sorry to hear that your recent experience did not meet your expectations. We truly appreciate you bringing your concerns to our attention, and your feedback will be shared with the appropriate team as we continue improving our service and customer experience. If anything else comes up, we're here.
I Love the product and have ordered…but have a problem with overcharges with no refunds
I Love the product and have ordered quite a bit.
My issue is with the website purchasing as it overcharged me a few times and I contacted customer service which said they would take care of it and when nothing happened I contacted again and was told they had no way to refund the overcharge which is quite honestly ridiculous.
It is pretty straight forward and if that was the case why was I originally told I would be refunded the overcharge.
There is a problem and I was not happy with how it was handled
17 June 2026
Reply from Westmore Beauty
We appreciate your feedback and experience, Maryellen. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.
Reply from Westmore Beauty
We’re sorry for the delay, Maritza. We understand how frustrating shipping issues can be, and we truly appreciate your patience. Our team would be happy to look into the status of your order and provide further assistance. Please give our Customer Care team a call at 1-888-352-0722, and we’ll be happy to help.
I just used your product for the first…
I just used your product for the first time on my legs and it covered everything without looking phony at all. I love it.
23 June 2026
Bait and switch
The first order was great. It did everything as advertised. On my second order, I ordered a larger quantity to last through the summer. The first time I used it was on vacation in Hawaii. The majority washed off in the shower the first day. The rest of it rubbed off onto the hotel sheets. I went back through my emails to submit a refund and it said the order number I found and my email could not be found. I was highly disappointed as the first product worked well but the second was a whole different product. Seemed like a bait and switch.
13 July 2026
Reply from Westmore Beauty
Sorry to hear you're not getting the results you expected, Lori. The Body Coverage Perfector is buildable, And it always Start with clean, dry, oil-free skin. If applying lotion, make sure it is oil-free. For best results, exfoliate and shave skin prior to application. So if you aren't getting complete coverage right away, you can always add more after the first application dries. Allow it to dry for 10 minutes or more if needed for it to be transfer proof. For further assistance, kindly reach us at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.
If I could give them NO STARS
If I could give them NO STARS, I would. I am extremely disappointed in Westmore Beauty. After seeing all the ads, I decided to give it a try but the shade they recommended was orange on me, so I decided to exchange for a better shade. Turns out that didn't work for me either, so I wanted to get a full refund and because I FIRST chose to exchange, the refund option was NOT available any longer. What?! What happened to the 100% satisfaction guarantee? I'm out $50 and have body makeup I can't even use. Customer Service was absolutely no help as that's their policy - you either choose to forfeit your money and hope the shade will work for you, or you get your money back and move on. I wish I'd not given them the benefit of the doubt and just gotten my money back!
After Westmore beauties, ridiculous reply, I stand by my no star rating. I do not recommend this company.
13 July 2026
Unprompted review
Reply from Westmore Beauty
We are so sorry that you didn't receive the correct match for your skin tone, Linda. You can visit our website westmorebeauty.com to help you check the shade that fits your skin. We would also like to sincerely apologize that our team was unable to provide the answer to your question. We understand how important it is to receive clear and accurate information, and we regret any frustration or inconvenience this may have caused. Thank you for choosing Westmore Beauty.
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