Westmore Beauty Reviews 

922
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 824 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the body makeup items are very simple to use and provide a truly wonderful, silky texture. People genuinely appreciate how effectively these items conceal various skin imperfections while maintaining a natural, healthy glow. However, some customers also noted frustrating challenges with receiving incorrect shades or struggling to find an accurate color match online. Additionally, several people experienced annoying problems regarding product transfer onto clothing, fabric stains, and unexpected subscription charges. Others frequently mentioned delivery delays or unexpected difficulties when trying to process product returns through customer support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the beautiful... See more

Order

People report ambiguous experiences with order processes, as opinions on transactions are divided. Many... See more

Quality

Reviewers express mixed opinions regarding quality, highlighting both impressive coverage and frustrating... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences are widely split regarding... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of satisfaction and strong... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I should have been able to apply a $10.00 savings voucher I earned from my first purchase to this purchase but the system didn't allow me to apply that plus the 15% discount. I prefer being able to to... See more

Company replied

Rated 3 out of 5 stars

The Body Coverage Protector, did make my skin look great….however…. it left terrible stains on my white tennis skirt and white sheets. I followed all of the directions….applied, waited 10 minutes befo... See more

Company replied

Rated 4 out of 5 stars

This definitely lasted throughout the day! No other makeup that I have tried has ever worked like this one! I sweat alot and have oily skin. Woth other foundations, within a couple hours my face start... See more

Rated 4 out of 5 stars

I have only used the product one time as I just got it but I really like the coverage and feels silky soft. It doesn’t seem as though it gets on clothes and I applied as directed but added a slight bi... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry

Written by the company

Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.


Contact info

3.3

Average

TrustScore 3.5 out of 5

922 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(922)

855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Honestly customer service could be…

Honestly customer service could be better. Exchange not being able to be modified before actually returning the product make no sense.

28 June 2026
Westmore Beauty logo

Reply from Westmore Beauty

We appreciate you sharing your feedback with us, Julie. We're sorry to hear that your experience was not as seamless as you expected. We understand the importance of having a smooth and convenient resolution process, and we value your feedback as it helps us identify areas where we can improve. We would appreciate the opportunity to better understand your concern and review what happened. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Rated 1 out of 5 stars

Bad Customer Service

Received the wrong shade which took two weeks to arrive, so I returned it - got the right shade but the coverage was bad after layering, tried to return the brush from the initial order as well - and was told I had just gone over 30 days from my initial order date. So! The 30 guarantee is actually 2 weeks by the time you receive the product. Bad customer service.

27 June 2026
Westmore Beauty logo

Reply from Westmore Beauty

Thank you for sharing your feedback, Jane. We're sorry your experience did not meet expectations. We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. Your comments have been shared with our team as we continue to review and improve both our processes and customer experience.

Rated 4 out of 5 stars

I have only used the product one time…

I have only used the product one time as I just got it but I really like the coverage and feels silky soft. It doesn’t seem as though it gets on clothes and I applied as directed but added a slight bit of water, per other reviews, and bought the body brush which really like! Went on like a charm.

6 July 2026
Rated 1 out of 5 stars

I am still waiting to receive my order

I am still waiting to receive my order. Possibly another week.

23 June 2026
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Reply from Westmore Beauty

We’re sorry for the delay, Shawna. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, excluding weekends and holidays. Our Customer Care team would be happy to help and assist further. You can reach us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can help you directly.

Rated 2 out of 5 stars

The color was very uneven

The color was very uneven. I had to use a lot to get very little coverage. Does not seem worth it.

23 June 2026
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry to hear you're not getting the results you expected, Christine. For the best application, always start with clean, dry, oil-free skin, if using lotion, ensure it's oil-free. The Body Coverage Perfector is buildable—if you don't get complete coverage right away, simply add another layer once the first application dries. For transfer-proof results, allow it to dry for at least 10 minutes, then finish with a gentle post-application buffing step. Thank you for choosing Westmore Beauty!

Rated 2 out of 5 stars

Delivery was unexpectedly long

Delivery was unexpectedly long, considering I live in Iowa and my package went from Illinois to DC before it headed back my direction. More concerning was the fact that the product transferred onto my clothing and towels, despite following the directions very carefully both times I tried it.

24 June 2026
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry for the delay, Deb. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, excluding weekends and holidays. For the best results, apply the Body Coverage Perfector to clean, dry, oil-free skin. If using lotion, make sure it's oil-free, and allow each layer to dry for about 10 minutes before adding more for fuller coverage and transfer resistance. Our Customer Care team would be happy to help. Kindly contact us at 1‑800‑207‑8952 between 7:00 AM and 10:00 PM daily so we can assist you directly.

Rated 1 out of 5 stars

I purchased the Westmore Beauty Body…

I purchased the Westmore Beauty Body Coverage Perfector in May of 2026. The color was Natural Radiance. I followed all of the instructions to a tee and applied the product. It went on very smoothly but looked like foundation with a pink glittery tint when applied. This is not what it looked like on the model. Not only this but if you cross your legs or sleep in it, it comes off and makes your legs look very splotchy.
I decided to give it another try and again followed the directions. Still looks like makeup on my legs. Pink sparkly, makeup, not natural at all. Not what I was hoping for. This stuff is very expensive! I decided at that point to return and get my money back. I was 3 days short of the month warranty. If you buy this product, you'd better make a decision after the first application as to whether or not you want to keep it.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Westmore Beauty. I relied on their shade matching recommendation, and they chose a shade that was much too dark for my skin. When I contacted customer service, they would not exchange the product or provide a refund, even though I trusted their recommendation.
The product also did not live up to its claims. It is advertised as weatherproof, but it transferred onto my clothes and stained them. For the price, I expected a product that performed much better and a company that stood behind its recommendations.
Between the inaccurate shade match, the lack of customer support, and the product transferring onto clothing, I cannot recommend Westmore Beauty based on my experience.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Subscription?!?!

Ordered on 6/27. When checking on shipping status of my first purchase I noticed I had a subscription order waiting to be sent in July 30th. What the hell. I did not sign up for this. I see no mention anywhere on their website about any subscriptions. This is so shady. I will not do business with this company. Even if I find I love the product.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Stained my sheets and towels two days after applying

I loved the coverage that the product gave, BUT two days after applying I ruined a white towel after showering and one day after I ruined beautiful white sheets and comforter. The company states that some transfer should be expected, but this is unacceptable! I have photos if you would like to see. The directions say to remove with rubbing alcohol. I tried this with necklines also stained with this product after carefully applying correctly. I am very disappointed, please be extra careful with your bedding and towels. I got my money back. 7-5-26

3 July 2026
Unprompted review
Rated 3 out of 5 stars

The reasonThe reason is because, On the FB ad/ post your company gave the option of choice " 3M" Color for the " body coverage " I have ordered. Needed it soon for a trip. On that premise, I have pl

The reason is because,
On the FB ad/ post your company gave the option of choice " 3M"
Color for the " body coverage " I have ordered. Needed it soon for a trip.

On that premise, I have placed my order.
But
When it arrived it was " 2N"
Big difference!
Next i have emailed your customer " no service ", and sent details screen shot of my purchasing this item, step by step!
Then ,
I received two message , one telling me go to the web site and deal with the customer service, without giving me the " link". So I have repeated my questions/ problem asking for the web site , if I have time to check it
My which i do not have time yo do so.
Then
I wrote your customer service telling them , I do not have time for checking your website site, rushing to pack for my
Trip !! Please send me a return label.
I want to return all of it, in its original shape abd packaging.
Have not used it.
You don't not have the color you put on the FB That deceived me and others,
Therefore, I see dishonesty!!?
As the result,
I will never order anything from your company!
Good day!
Nahid Lowrey

29 June 2026

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