Wells Fargo Reviews 

Horrible customer service if that's what they call their actions. They get EVERYTHING they deserve!!! 26th St & Minnesota Ave

What’s going on with banks. B of A turns into shit and now Wells Fargo. Someone got access to my credit card when it was in my physical possession and made a charge, I caught it while it was still pending the day off. Cancelled the card and waited for new one to go through the rigorous duties of updating all the payees. Today in the mail I get a letter saying they denied my claim because the card was in my possession. Lamest excuse and zero supporting evidence which I am going to ask for. All these banks are turning into shit holes . No wonder people don’t trust banks…

After over 20 years with WF they decided to increase my min daily balance to avoid $15 mthly fees by 300%. So much for taking care of your loyal customers. With 2 checking including a Business account and savings as well as 4 credit cards and an 800 plus credit score the final straw was charging me a 3.50 GEE FOR DEPOSITING $5000 in cash into my business account. I was floored, the audacity of these CROOKS. Close all my account with them and would not wish them on my enemies. BUYER BEWARE!!!!’

Wells Fargo has the best bank there is. I have literally had a great experience any time I have been in one. The bank tellers are always kind and fast and helpful and the security people are always friendly. I recently had a case of fraud on my account and Amy spent time going over the entire case with me. I have been with other banks but am so glad I switched. I have been a loyal customer for twelve years and they are the best.

I went to cash a check at the International Speedway branch in Daytona Beach July 7th 2026 only to be told by the manager that that they couldn’t cash a check from a large client named Fortrea. A clinical trial company in Daytona. She said because of the 5th of July weekend and many people cashing checks from Fortrea. They don’t have enough money. She didn’t even look at the check amount which was $200. But she she saw my arm bandage and knew I was comming from Fortrea

Ironically I had an appointment neither a Jay Harrington st the St Petersburg Florida branch to open a checking account that afternoon, so after taking to my daughter who is a lawyer she suggested not doing business with an unprofessional bank like Wells Fargo. She said she will help me make complaints to the Office of federal regulation for Florida banking institutions and also the Florida services commission. I will also contact KPMG LLC who is the financial Auditor for Wells Fargo as they should know about the banks illegal activities as part of their Audit and Assurance Duties.
I suggest others with complaints about Wells Fargo to do the same. Then perhaps Wells Fargo will obey state and federal banking laws and regulations. And treat current and prospective customers in a professional manor.

Faithfully Submitted
Andrew Mullen
st Petersburg resident
July 7, 2026

I made a mistake in transferring funds to my credit card I have with wellsfargo. I intended to send it to my checking account. 8 days later nothing has been done. A simple push of the wrong button on my end send my money to the wrong account and as simple as me doing so , they tell me that it will take weeks to correct it . Lousy bank , after 12 years of banking with them , I will now have to cancel my account with them for holding my money hostage for a long time. I still have no access to my money that I need immediately.

I've been having a problem sine I opened up a platinum account. That was frozen less than 24 hours later with no reason, then my zelle account was disabled by Wells Fargo, now today I found they stopped my Home Owners Insurance check for unknown reasons without my permission and I'm holding them fully accountable. There was more than enough in my account to cover that check. Everyone is telling me to hire a lawyer. I live in Florida and God forbid of a hurricane and me not knowing my HOI lapsed because of Wells Fargo! I'd have the entire corporate team fired because they'd be all over every news station. Charles Scharf and Derek Flowers both need to be made aware of what's going on in their Branches as well as their fraud depth. I already reported them to The CFPB for the freezing of my funds. Now, I need to go further since WF is trying to to control every single bank transaction I make. I'm going to contact Fox 13

Horrible 15 dollar service fee. Banks steal and it's unethical.

Take your money out of this bank immediately. Not too large to fail but too large to have compassion regarding the handling of their customers and their employees. It's all about the money.......their money not yours!

THIS IS THE WORSE BANK IN THE WORLD!!! WE HAVE BEEN DEALING WITH BANKS FOR 60 YEARS! WE HAVE NEVER BEEN TREATED SO TERRIBLY!

COMMUNITY AMERICA CREDIT UNION IS THE WAY TO GO!!!

Fantastic app and I really hate to get rid of it however when it comes to customer service, which is important to me, I give 1 Star. Their reps say something different than their website indicates. When they send you a link via text, it’s Broken and When they finally send you something in the mail, it’s entirely different information. This all revolved around changing my legal name after marriage. Get your stuff together WF! Make you messaging consistent in all places!

Ironically, I was happy when the mail version arrived bc I sent my required documents in and thought maybe it would work and I’ll stick with them, then today I get an email that my new card is shipped and You guessed it, it’s my old name! All of that effort…for nothing. I need to be able to trust institutions who handle my money. Those who can’t perform simple legal name changes despite multiple contracts from me, prove themselves unprofessional and unworthy of my business. My asks are simple.

This bank needs to be shut down for stealing money from customers, Without any notice. The requirement to prevent fees was to keep $500 minimum, and i have kept $591.00 for years. Now, the requirement is to keep a new balance of $2000 to prevent a $15 monthly fee. Thieves. To everyone out there, DO NOT USE THIS CROOKED BANK. So unnecessary for this to happen, except to steal from customers. FACT. DISGUSTING.
Now I have just found out today, and lost $60. Shameful.

I have been a wells Fargo customer for a very long time and the customer service is horrible... I just did a claim and know one knows what there doing... I had to do the same claim 4 times .. And they keep telling to different things.. This is a horrible bank .. And I will changing bank.. Even the supervisor doesn't know what there doing..I will be joining a credit union..

Stay far away!!!! This bank has cost me hundreds of dollars in surprise fees and changes since my sister died in May. They charge 4 fees, always can only refund 2 wether you call or go in. They have made so much money in fees off me I'm flabbergasted and I'm not a rich person. Live payday loan to payday loan and everytime I'm down and out another $100+ in fees. Buyer beware; currently looking for a new bank.

Wells fargo wouldn’t deposit or cash my check cause i had a “new account” every other bank i was with deposited my check without having to put a hold on it. Highly recommend to avoid Wells Fargo!

Sorry low down good for nothing customer service,closed my checking account out,right when my monthly deposit was due

The physical quality of the debit cards is disappointing; the material feels flimsy and cheap. Additionally, the card numbers are printed so large that they present a security risk. There also seems to be an issue with custom orders; despite having my personalized design approved, I was sent a generic red Wells Fargo card instead.
Furthermore, the mobile app needs significant updates. It should include a direct chat feature to speak with associates. The notification system also needs to be fixed; despite having all notifications enabled, I never receive alerts showing my purchase amounts or spending updates."

They try to hack my account three times and they even changed my information those three times and refunded all the money they're genuinely the best

They have a data breach and they refuse to admit it. I have been reporting them to cfpb for two straight months. Money is being removed out of my account and replaced after I call to file a complaint. However they will wait two months and say I owe the money back because they gave me credit on my own money. They're stealing money from consumers and making it hard to trace because they wait until months later and say you owe. I immediately closed this account and people should be aware that they're stealing from their customers.

Wells Fargo used to be a relatively excellent credit card company, but they're instituted an AI system, which works to their advantage not to yours. I've had to change my telephone number, and getting verified with all their CATCH 22 loop holes has taken me nearly this entirely whole week, stopping in at their locations, trying to do it over the phone (I've been on hold now for over 10 minutes) and trying to get back on line again.... I concur with the other reviewers at this point. And the thing is that like all CS people, most of them are overseas, many are entirely simpleminded, and we spend way to much of our precious lives only to the benefit of their stock holders and overpaid executives... that's endemic.
Btw, I'm still on hold and it's been over 20 minutes now... their AI system is truly antiquated and stupid, like their employees. But why should they care? They've amassed so much money, they don't give a rat's @!#! about their customers LIKE THEY USED TO.
I just found out that they used the wrong updated phone number, so I still can't get online, they have incredibly simpleminded intentionally stupid people with attitudes... you spend inordinate amount of time really because if you give 99% of people any control, especially over things as important as this and a job, they'll extort you.
They HAVE TO HAVE an eligible cell number on file, or you WILL NOT BE ABLE to get online to their website, for push notifications... so if you don't have a cell phone, guess what? My previous number with MintMobile was, for some reason with the same provider, this new number isn't.... so now I'm going to have to wait ANOTHER 3-5 business days to see my (accounts)... short of stopping into their banks, which requires a reservation now where I live in Ocala, FL and waiting for about an hour, and chances are I will need to pay a fee to just get a bank statement, while I wait for a new bank card, because I lost the other one... because of the shadiness of their staff, etc. Update: I reported a charge on my card that was fraudulent, and needed to report it again. I reported another charge that was taken over the phone to my checking account, and I answered all questions on a recorded line for both charges, and I don't see this online... I called them today, but their dispute dept isn't open on weekends. I know there's been dishonesty with Wells Fargo, that I have never experienced in the past. And, I have a very good sense, based on a complaint that was "investigated," and where I was called 3 times with updates, though I was told by one of their executives I would called everyday about it (I didn't really want to be called at all about it, that's their issue, not mine, I'm just trying to get a better service from them) and was sent a letter than those involved "behaved professionally." What I expected they'd say, CYA? I haven't got time for dishonest bankers, do any of you? I guess my next step is to report this to the ABA.

I made a trip back to that bank today to have a notary sign and was affronted I forgot I had written this review previously. I will now be contacting the ABA about this branch of Wells Fargo in Ocala, FL, the woman threw my paperwork back at me, with some lowlife standing over me. She was affrontive, and it's all on their video, in fact, as I have told others to review videos of this branch, but that I guess depends on who's going to review them and their level of ethics, omg, birds of a feather. I went to another branch and the woman there was so competent and nice, she was a notary, so I got what I needed. She asked me if I wanted to file a complaint with the other branch and I agreed to.