The product is good quality, the taste is good. I have had other brands that tasted and smelled like fermented cheese, but wellness tastes and smells sweet. Not quite as strong or potent. Ther... See more
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A Company selling a high-value product wouldnt be nothing without excellent costumer support. Therefore, my sincere thanks go out to ADELA handling my delivery issue with care, understanding and effi... See more
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As a survivor of the Lahaina fire, my body was crippled from depression and sadness. But when I began using your product, I noticed immediately how much energy, how peaceful and positive my mind was... See more
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Excellent service, upmost professionalism and quality customer care are just a few words I can use to describe my experience with Wellness nest . Any issue or query your response time a... See more
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Company details
Written by the company
At Wellness Nest, we're your gateway to Pure Himalayan Shilajit, sourced from the Altai Mountains. Committed to your wellbeing, we ensure safety and purity through rigorous testing in our USA facility. Transparency is key – our labels provide precise information. Harvested by locals using traditional methods, Altai Mountains Shilajit is a testament to our dedication. With over 3000 satisfied customers, we invite you to embrace vitality, rejuvenation, and holistic wellbeing with us. Your extraordinary journey starts here.
Contact info
1942 Broadway ste 314c, 80302 , Boulder, United States
- support@wellnessnest.co
- wellnessnest.co
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ΤΗΑΝΚ U ADELA
20 December 2025
Unprompted review
Reply from Wellness Nest
Hello Sia Thanasenari,
Thank you very much for your review. I’m glad to assist you and am always here to help whenever needed.
Kind regards,
Customer Experience Team
I found out that this company stole…
I found out that this company stole money from my paypal account, although I had never ordered any product. After several (more than 8) email exchanges, it was obvious that this Jamie from Wellness Nest was contradicting itself email after email. This company is a fraud, and should be banned from FB market place.
I kept all the emails yo support the scam I just divulged
Following your official response to my review, here is the copy of my email to yours:
Hello Shirley,
First thank you for your cordial email. A shocking but welcomed contrast with the lies and rhetoric from Jamie.
If you would have read the saga from A to Z, you would have seen in my written comments that paypal informed me that someone in Sacramento -CA- had pirated my paypal account, hence paypal requested that I changed my password ASAP, which I did. I wrote this clearly.
Therefore, I never ordered your products and never received anything until 1 envelope containing 3 jars under the name of Micheal Sandel but at my address. This last part is extremely odd!
I offered to return these jars and the one envelope but the most disgracious Jamie refused.
I have no use for these jars and they go to the trash or back to you.. ...This is that simple!
I understand that you think that you are doing me a favor by reimbursing some of the funds taken by your Company from my paypal account. However, you must understand that I have never ordered your product.
It is either:
a blatant fraud from someone in Sacramento CA
a blatant fraud from your company supported by several lies from Jamie
an AI issue
a mix up in your company with this Michael person, as it is strange that by chance 3 jars were in a single package were sent to my address under his name.
I do not know which is which and hope that it is not number 2.
Yet, I need to be fully reimbursed for items that I never, never ordered and again I have no problem to mail you back the package with its 3 jars untouched that were meant for Michael Sandel.
Please understand that I have no reason to pay for anything that is not mine.
Thank you
Dr. Grellet
15 November 2025
Unprompted review
Reply from Wellness Nest
Dear Dr. Grellet-Tinner,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns.
After carefully reviewing your case, we can confirm that your order was placed through our official website and paid securely via PayPal. Nonetheless, we fully understand the confusion caused by the shipping mishandling on one of your recurring shipments, and we sincerely regret how the situation unfolded.
Although the orders were not placed in error from our side, we’ve since taken steps to resolve this by issuing a full goodwill refund for your original purchase — even though the products were successfully delivered. This was done not as an admission of wrongdoing, but as a gesture of transparency and respect for your frustration.
We also acknowledge that our earlier communication may not have met your expectations, and for that, we apologize. We’ve since escalated your case internally to ensure more consistent and supportive service moving forward.
Our team has reached out privately via email to provide full details and finalize resolution. If there’s anything further you’d like to clarify, we remain at your disposal.
Sincerely,
Customer Experience Team
Wellness Nest
Reply from Wellness Nest
Lieber Juergen,
vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Sie mit unserem Service zufrieden sind. Ihr Feedback motiviert uns sehr, weiterhin unser Bestes zu geben.
Sollten Sie in Zukunft Fragen haben oder Hilfe benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung.
Unfortunately
Unfortunately, my experience with the Shilajit Shockwave was not positive. After using it, I noticed a significant increase in my blood pressure, which was very concerning. However, I want to mention that the Himalaya Shilajit I used before worked very well for me and gave me a much better overall experience. This product simply didn’t suit my body.
10 December 2025
Unprompted review
Reply from Wellness Nest
Hello customer,
We appreciate your feedback and want to clarify that individual responses to natural supplements can vary. While the Shilajit Shockwave did not suit your body, we are glad to hear that another type of Shilajit worked well for you. Sharing this information helps other customers understand the differences in personal reactions and make informed choices.
Your review is valuable because it provides balanced insight — it highlights both your concern and your positive experience with similar products. If you were satisfied with our service or any part of your experience with our brand, a 5-star review would greatly support us and help future customers feel confident in their decisions.
We remain fully available should you need further assistance.
Customer Experience Team
Gefälschte AI-Deep-Fake Videos und Misinformationen
Das Unternehmen benutzt gefälschte AI-Deep-Fake Videos und verbreitet so Misinformationen.
Siehe Artikel im Guardian: "AI deepfakes of real doctors spreading health misinformation on social media"
8 December 2025
Unprompted review
Reply from Wellness Nest
Hallo T.S,
Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.
Zunächst möchten wir klarstellen, dass diese Videos nicht von Wellness Nest erstellt, genehmigt oder verbreitet wurden und auch niemand aus unserem internen Team daran beteiligt war. Wir übernehmen keinerlei Verantwortung für die Erstellung oder Veröffentlichung dieser Inhalte und dulden unter keinen Umständen die Nutzung von Personenbildern ohne deren Zustimmung.
Als Marke, die mit einer Vielzahl externer Affiliate-Vermarkter zusammenarbeitet, kam es leider vereinzelt vor, dass unautorisierte Dritte – eigenständig agierend – unsere Affiliate-Bedingungen verletzt und öffentliche Personen durch KI oder manipulierte Inhalte missbräuchlich verwendet haben. Dies verurteilen wir nachdrücklich und aktiv.
Wir haben hierzu eine öffentliche Stellungnahme veröffentlicht, die Sie hier einsehen können:
👉 https://wellnessnest.co/blogs/news/seen-us-in-the-news-here-s-the-truth-1
Wir sind bereits dabei, die betreffenden Affiliate(s) aus unserem Programm zu identifizieren und zu entfernen, und haben die Inhalte selbst gemeldet. Wir würden jedoch Ihre Unterstützung sehr schätzen, wenn Sie die Beiträge ebenfalls direkt als Imitation oder Rechteverletzung melden — dies erhöht die Wahrscheinlichkeit einer schnelleren Entfernung erheblich.
Bitte seien Sie versichert, dass wir diese Angelegenheit sehr ernst nehmen und alle angemessenen Maßnahmen ergreifen, um solche Verstöße in Zukunft zu verhindern.
Nochmals vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.
Mit freundlichen Grüßen
Customer Experience Team
Wellness Nest
The response was fast
The response was fast, helpful and understanding. Jamie was kind and helpful
3 December 2025
Unprompted review
Reply from Wellness Nest
Hello Lesley Pegrum,
Thank you so much for your kind feedback! 🌿
We’re delighted to hear that Jamie was able to assist you quickly and effectively. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
Customer Experience Team
Wellness Nest Himalayan Shilajit is awesome
Wellness Nest Himalayan Shilajit is a vital part of my morning coffee. I love the nutrients and energy it gives me. I kept the wood stick vs brass spoon because I hate the smell of brass. Been using for two years and they offer good deals! I love this product and brand.
5 December 2025
Unprompted review
Reply from Wellness Nest
Dear Jodi,
Thank you so much for taking the time to share your experience with us — it truly means a lot.
We’re delighted to hear that our Himalayan Shilajit has become such an essential part of your morning routine and that you’re feeling the energy and benefits it’s designed to deliver. It’s wonderful to know you’ve been with us for two years — your loyalty genuinely inspires us.
If there’s anything at all we can do to make your experience even better — whether it’s product improvements, offers, or support — please feel free to reach out anytime. We’re here to take care of you.
I would give zero points if this would be possible!!!
Terrible customer experience, misleading discount links, and undue pressure ...
I normally do not leave negative reviews unless a company’s behavior is truly unacceptable. Unfortunately, my experience with Wellness Nest has crossed that line.
I have never experienced such a frustrating and unprofessional process with any online retailer.
For over a week, I dealt with:
– Items stuck in my cart (including a book that could not be removed)
– Inconsistent and misleading communication from the customer support team
– Unusable discount links and codes that simply redirect to the website without applying any reduction
– Pressure to leave a 5-star review in exchange for any resolution
– Repeated excuses and workarounds instead of a real, functional solution
– A non-functioning checkout
After a full week of issues, Wellness Nest offered a 50% discount code as compensation.
The link did not work, and they claimed it could not be combined with the BOGO promotion — which is false, as WELLBEING20 works alongside BOGO, proving that a 25% or 50% discount code is technically possible.
This excuse was used repeatedly instead of providing a proper solution.
All links and codes provided — including the so-called 50% “Trust Pilot Review 50%” link — are unusable.
Customer support, including Adela personally, repeatedly attempted to redirect me to non-working links, offered manual order creation as a workaround, and applied undue pressure to provide a 5-star review.
It is clear they were aware from the start that I wanted a proper BOGO DEAL Black Friday order, yet nothing was done to accommodate this.
The continued misrepresentation of public codes as “personal” and insistence on links instead of real, usable codes is unacceptable.
This review is factual, uncompromising, and fully transparent. It details every technical failure, misleading claim, and inappropriate attempt to extract a positive review.
The lack of accountability and functional solutions from Wellness Nest, including Adela’s personal involvement, is shocking for a company that presents itself as a premium wellness provider.
I cannot recommend Wellness Nest based on this experience at all.
4 December 2025
Unprompted review
Reply from Wellness Nest
Dear Mr. Asbach,
We are truly sorry for the experience you described and for the frustration this has caused you. What you went through with checkout issues, items stuck in your cart, discount links not working as expected, and confusing communication from our support team is far from the standard of service we want to provide at Wellness Nest.
We fully understand your disappointment and we appreciate that you took the time to share such a detailed and honest review. We take your feedback very seriously and are already reviewing our checkout system, discount setup, and customer support training so that situations like this do not happen again.
Our Customer Experience Manager has reached out to you directly by email with a personal apology and two clear resolution options, in the hope of making amends and giving you the level of experience you should have received from the beginning.
Thank you again for holding us accountable and helping us improve.
Warm regards,
Wellness Nest Customer Experience Team
A real thank you to the collaborators…
A real thank you to the collaborators Chris, Adela, Jamie, who with great professionalism and kindness quickly solved a small problem, where they brought customer satisfaction. Thanks a lot Davide / Deborah
2 December 2025
Unprompted review
Reply from Wellness Nest
Dear Davide & Deborah,
Thank you so much for your wonderful message — it truly means a lot to us.
We’re delighted to hear that Chris, Adela, and I were able to assist you quickly and kindly. Your satisfaction is always our top priority, and knowing that you felt well taken care of is the best feedback we could receive.
Thank you again for taking the time to share your experience. We’re always here for you whenever you need us.
Reordering Shilajit
I reached Jamie this time when contacting customer service. I tend to get a little confused when right after I order they send me an offer for discounts next time. I tend to lose these emails, as usual I reply to a message from Wellness nest and the response is always Swift and polite. Guidance is offered in the placement of my next order, as well as offering to place the order with me step by step. It would be neat if special offers to try other products would be offered to regular customers like myself. (I do see the offers after my order is paid for) I finally ordered the gold Shilajit lol and I'm eager to experience the results to see if they are any different from the original. I am limited by budget but very curious about a couple other products you offer. Thanks for all your help. I'm eagerly watching the mail for my next order.
29 November 2025
Unprompted review
Reply from Wellness Nest
Dear Bill,
Thank you so much for your kind and thoughtful review. It’s always a pleasure to hear from you, and I’m truly glad that each time you reach out, you feel supported and well guided — that’s exactly the experience we want every customer to have.
I completely understand how the discount emails can become confusing or hard to find, and I’m always happy to walk you through your next order step by step whenever needed. And thank you as well for your suggestion about making special offers more visible to regular customers — I’ve passed this feedback to our team.
I’m excited that you’ve decided to try the Gold Shilajit! Many customers enjoy comparing it with the Original, and I hope you’ll love the experience. If you ever want personal recommendations, especially considering your budget, just let me know — I’m always here to help you choose what fits best.
Thank you again for your trust and your loyalty. I’ll be keeping an eye on your order as you wait for it to arrive.
Auto order issue resolved
I had an issue with my auto order which Adela resolved immediately. I did not want to cancel altogether as I am loving my Radiancy supplements and have not problem with the quality of the product -- I have just accumulated too much of it.
27 November 2025
Unprompted review
Reply from Wellness Nest
Hello Beth Landau-Halpern,
Your review brings us immense pleasure! We are delighted to hear that you are loving your Radiancy supplements and that the product quality is faultless. It’s fantastic to know you've built up such a supply that you don't want to cancel the order!
We are happy that the minor issue with your auto-order was resolved immediately.
A special thank you for mentioning Adela from our team! We are proud of her ability to resolve issues efficiently, ensuring that the experience with our products remains positive.
We are always here to assist you with your future orders and ensure you receive your supplements exactly when you need them.
Kind regards,
Customer Experience Team
Very nice customer service from Adela…
Very nice customer service from Adela at Wellness Nest. She responded immediately and was very kind.
27 November 2025
Unprompted review
Reply from Wellness Nest
Hello Eva,
We want to sincerely thank you for taking the time to share your positive experience with Adela.
We are delighted to hear that you found her customer service "very nice," responsive, and kind. It is a great motivation for us to know that our efforts to provide high-quality customer support are appreciated.
Adela will be thrilled to read your feedback!
Please do not hesitate to contact us if you have any further needs.
Best regards,
Customer Experience Team
One of the best customer service i’ve…
One of the best customer service i’ve experienced. Adela was very nice and helped to fullfil my request.
25 November 2025
Unprompted review
Reply from Wellness Nest
Dear Radovan,
Thank you so much for your wonderful review! We’re truly delighted to hear that you had such a positive experience and that Adela was able to assist you to your full satisfaction. Your kind words mean a lot to our whole team.
If you ever need anything again, we’re always here to help.
Great products and really great client…
Great products and really great client service. My request was solved within a minutes.
25 November 2025
Unprompted review
Reply from Wellness Nest
Dear Miloslav Kral,
Thank you so much for taking the time to share your kind words! We are delighted to hear that you are enjoying our great products and that our client service was able to solve your request within minutes.
Providing prompt and helpful support is always our top priority.
We truly appreciate your positive feedback!
Best regards,
Customer Experience Team
Thank’s to this company and Adela for…
Thank’s to this company and Adela for the wonderful cooperation in solving my problem. Fast and fair dealing. I recommend this and thank you.
Denisa
20 November 2025
Unprompted review
Reply from Wellness Nest
Dear Denisa,
Thank you very much for taking the time to share your fantastic experience with us! 🌟
We are delighted to hear that you experienced wonderful cooperation, and we are especially proud of Adela for providing such fast and fair service in solving your problem. Your satisfaction is our highest priority!
We appreciate your recommendation and wish you all the best!
Best regards,
Customer Experience Team
Excellent customer service
Excellent customer service ! My package arrived on time to Belgium. Just now I am going to start enjoying the Himalayan Shilajit Gummies:)
19 November 2025
Unprompted review
Reply from Wellness Nest
Dear Claudia Elena,
Thank you for your wonderful review! We are so pleased to hear about your "Excellent customer service" experience. 🌟
We are also thrilled that your package arrived on time in Belgium!
We wish you all the best as you begin enjoying the Himalayan Shilajit Gummies! We hope they bring you great benefits.
Best regards,
Customer Experience Team
Always use product but now have too much
16 November 2025
Unprompted review
Reply from Wellness Nest
Hi John,
Thank you so much for your kind review and for being such a loyal user of our products. It truly means a lot to us.
If you currently have a bit too much stock, no worries at all — just take your time using what you have. When you're ready to reorder or if you ever need help adjusting your delivery schedule, I’m here and happy to assist anytime.
Thank you again for your support.
Highly recommended product
This product is of very good quality.
After a few weeks, you will notice a general difference in your body and how it looks.
I regularly take a course of treatment and will definitely continue to do so.
12 November 2025
Unprompted review
Reply from Wellness Nest
Hello Nathalie,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re noticing the benefits and enjoying the results. 💚
It’s great to know that our product is helping you feel better and supporting your routine. Your feedback means a lot to us and motivates us to continue providing the best quality.
We look forward to supporting you in your ongoing journey and can’t wait to share more great products with you.
Warm regards,
Customer Service Team
Great customer service
#WN179580 Ordered there twice know for my mother, and made mistakes in the delivery address. The customer service is great, they react within a few hours, i was in contact with Jamie!
Great service!
12 November 2025
Unprompted review
Reply from Wellness Nest
Hello Marie-Luise Zemmrich,
Thank you so much for your kind words! 🌿
We’re thrilled to hear that you’re happy with our customer service and that Jamie was able to assist you promptly. Your feedback truly means a lot to us.
We appreciate your trust in Wellness Nest, and we’re always here to make sure every experience is smooth and enjoyable — for you and your loved ones!
Warm regards,
Customer Experience Team
Menomate with turmeric
Menomate with turmeric, collagen, i think my joints need.
I feel a little better, but I think i already had a small fracture the doctor found. I believe it healed, can walk but still pain. I think it's a me issue as an individual. Results vary
9 November 2025
Unprompted review
Reply from Wellness Nest
Hello Barbara,
Thank you for sharing your experience with Menomate with Turmeric. We’re glad to hear you’re feeling a little better. 🌿
It sounds like your situation involves a past fracture, which can understandably affect how your joints feel. As you mentioned, results can vary from person to person. While our supplement can support joint health, individual circumstances like previous injuries can influence outcomes.
Please continue to monitor how you feel, and don’t hesitate to consult your healthcare professional if the pain persists. We truly appreciate your feedback and thank you for taking the time to share it.
Wishing you continued improvement and good health,
Customer Experience Team
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