WelcomeTaxi Reviews 275

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Highly recommended taxi service. Excellent communication and on time. It made our airport transfers stress free and I would definitely use them again. Thank you :)

Company replied

Rated 5 out of 5 stars

Fast and efficient respond and service. So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting... See more

Company replied

Rated 5 out of 5 stars

We used Weclome Taxi for our travel during a recent trip to Italy. We were traveling with a large group of 10 so it was economical for us to pool our money for private transportation. Our driver was... See more

Company replied

Rated 5 out of 5 stars

My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared inte... See more

Company replied

Company details

  1. Taxi Service

Information provided by various external sources

WelcomeTaxi provides professional ground transportation with foreign language speaking drivers at lowest rates in different cities of the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

275 reviews

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Rated 5 out of 5 stars

Highly recommended taxi service

Highly recommended taxi service. Excellent communication and on time. It made our airport transfers stress free and I would definitely use them again. Thank you :)

1 January 2026
Unprompted review
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Reply from WelcomeTaxi

Hi Rakesh,

Thank you for the great feedback! We’re delighted to know that you enjoyed a smooth and stress-free transfer experience. Clear communication and reliability are very important to us, so your words mean a lot.

Looking forward to welcoming you again on your next trip.

Kind regards,
WelcomeTaxi

Rated 5 out of 5 stars

Great Service

Our driver was ready and waiting for us as soon as we got our luggage and cleared Customs. Communication was great and he provided great information on our drive into the city centre.

3 September 2025
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Reply from WelcomeTaxi

Hello Ann! Thank you very much for your feedback, it's highly appreciated! Hopefully, we will be able to see you soon on board again - in any of 100+ countries of the world where we are present.

Rated 5 out of 5 stars

Our carrier was amazing

Our carrier was amazing , tafadzwa was very responsive and took great care of us. I will highly recommend welcome taxi for smooth travel abroad.

14 August 2025
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Reply from WelcomeTaxi

Thank you very much for your review Komal! Hopefully, we will meet you again on board soon!

Rated 5 out of 5 stars

Car was pristine, service brilliant

Car was pristine. Service was excellent, efficient and non-stop to ensure prompt arrival
There were however mosquitos on board.

29 July 2025
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Reply from WelcomeTaxi

Hello Arthur! Thank you for your feedback, it's highly appreciated! We are very sorry however that in fact you had a shared transfer with mosquitos, although you ordered a private one :-)

Rated 5 out of 5 stars

Welcome Taxi made the trip and planning…

Welcome Taxi made the trip and planning much less stressful. They were very prompt and communicative in the process, not to mention very accommodating. Will be using them again in the future.

17 July 2025
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Reply from WelcomeTaxi

Thank you very much for your feedback and hope to see you on board again soon, in any country of the world where we are present!

Rated 5 out of 5 stars

asad’s hussain was the name of our taxi…

asad’s hussain was the name of our taxi driver, we got a taxi home late enough as we were celebrating my friends birthday party, most of the taxis around were charging 69 euro back to moate which was a joke and nothing esle but a sick joke, a 10 minute drive and they wanted 60 euro but we ended up waiting and asad’s hussain pulled up and we asked him for a lift to moate which he only charged 45 euro which was extremely good for the time it was at and he dropped us all home individually but safely, Anymore when i am stuck for a lift i will make sure to book asad he made the trip fun aswell he was very talkative and let us connect to our bluetooth, i really recommend him

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Throughout Vietnam

We used welcome taxis right throughout Vietnam short trips and long. Service, local cars and people were great. Great coms, vehicles and service overall
Would recommend

10 July 2025
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Reply from WelcomeTaxi

Thank you very much for your feedback! We sincerely hope to meet you as soon as possible again on board in any country of the world where we are working.

Rated 5 out of 5 stars

We had a fantastic experience

We had a fantastic experience provided by our driver Aspen(sp?). He went the extra mile at every point of our tour. Highly recommend.

3 July 2025
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hopefully, we will meet you on board again soon.

Rated 5 out of 5 stars

Efficient Private Taxi Service for Business Trips!

Fast and efficient respond and service.
So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting various locations.
Quoted price were reasonable and had to be settled ahead of the trip. Drivers details were provided a few days ahead of the business trip.
Passengers were happy with the service on each occasion.

12 June 2025
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Reply from WelcomeTaxi

Hello Gabi! Thanks a lot for your feedback, we really appreciate it! Hope to see you on board again soon!

Rated 5 out of 5 stars

Exceptional Service and Communication

I was looking for a driver to meet us at our Viking ship in Bratislava. I wanted to go to a nearby town so I could visit my mother’s birthplace in Slovakia. I received many “no, we don’t do that” replies until Welcome Taxi said they would provide the service. Exceptional communication with Nicolas at Welcome Taxi; always a prompt response.

Our driver was a perfect match for our needs. He was waiting at the dock when we arrived. Safely and efficiently drove to the destination I selected. He provided interpreter services as needed (which was often). I’ll spare you the long version of the story, but the result was that I met a cousin I never knew I had. We enjoyed an exceptional day that would not have happened without Welcome Taxi. Highly recommend!

29 May 2025
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Reply from WelcomeTaxi

Dear Michael,
Thank you very much for your time and dedication in writing this review. We really appreciate it. We are happy that you managed to realize all your program and that you enjoyed your travel. Sincerely hope to see you on board again as soon as possible - not only in Slovakia but in any part of the world where we are working.

Rated 5 out of 5 stars

Reliable and responsive

Really reliable and responsive. Allowed for a last minute change in timing, no issue. Drivers also always arrived early and were always pleasant.

25 May 2025
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Reply from WelcomeTaxi

Dear Nikita, thank you very much for your feedback! Hope to see you on board again soon, in any part of the world where we are working.

Rated 2 out of 5 stars

Driving awful, booking process great

While the booking process was great and the driver was on time and assisted with loading and unloading the car, the drive itself was AWFUL. We all felt sick to our stomachs the entire drive because the driver was zig zagging around and just callously driving.

9 May 2025
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Reply from WelcomeTaxi

Dear Neema, thank you very much for your useful feedback, we really appreciate it! I am very sorry about your negative experience. We will undertake appropriate measures towards the carrier in question in order to avoid repeating of similar situations in the future for other customers in that Irish region. In spite of all this, hope to meet you onboard again.

Nicolas
WelcomeTaxi Customer Service

Rated 5 out of 5 stars

No need to panic when international travel problems arise!

The online reservation process was smooth and very detailed right down to our driver's name and photo! International travel never fails to pose unexpected challenges - I had used the incorrect drop off address - I thought we were stranded - on Easter Sunday in Italy - oh my gosh! Problem solved - we were then delivered to our correct drop off location - 40 mins away - thank goodness for outstanding customer care!

20 April 2025
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Reply from WelcomeTaxi

Hello Julie! Thank you for your feedback, your time and effort in writing this review are highly appreciated. Hope to see you on board again soon!

Rated 3 out of 5 stars

The driver was late for pickup and did…

The driver was late for pickup and did not speak English.
He was also very reluctant to speak Vietnamese at first with my mother who does speak it.

The drive was endless (10 hours total when 7 are required) with one driver change, and 4 stops along the way.

Overall, I am disappointed with the experience.

30 April 2025
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Reply from WelcomeTaxi

Dear Christophe,

I am very sorry about your negative experience. That is true, unfortunately it can happen that actual journey time significantly exceeds the time previously forecasted by Google Maps, especially in rural areas of countries like Vietnam.

It is also true that in some regions it is difficult to find a English-speaking driver. However, we did not guarantee you an English-speaking driver in our quotation for your route.

Again, I am very sorry that you feel disappointed. As a token of our regret, may I kindly ask you to accept a 10% discount for your next booking with WelcomeTaxi in any country of the world where we are working? If you are agree, just drop us a line to our email address office@welcome.taxi.

Best regards,

Nicolas
WelcomeTaxi Customer Service

Rated 5 out of 5 stars

Great Service

Reliable, on time and friendly service. The vehicles used were spotlessly clean. I will definitely use this service again.

29 April 2025
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Reply from WelcomeTaxi

Dear Mr and Mrs Fisher, thank you very much for your feedback, we really appreciate it and looking forward to see you on board again soon!

Rated 5 out of 5 stars

Great experience!

We recently used the Welcome Taxi service, arranged by Nicolas, for our travel from Reykjavik to Jokulsarlon and back in Iceland. The driver, a local, was exceptionally punctual and polite, and he enhanced our journey by taking us to several notable tourist landmarks for sightseeing. Overall, the experience was highly pleasant and commendable.

21 April 2025
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Reply from WelcomeTaxi

Thank you! We really appreciate your time and dedication in writing this feedback. Hopefully, we'll manage to see you on board again very soon. Remember, we are working not only in Iceland but in nearly ever country of the world.

Rated 5 out of 5 stars

Service was great

Service was great! 10/10!

21 April 2025
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Reply from WelcomeTaxi

Thank you for your feedback Tunde! Hope to see you on board again!

Rated 5 out of 5 stars

We booked a transfer from Toledo to Seville

We booked a transfer from Toledo to Seville on Easter Sunday. Booking thru the company was very easy and our driver contacted me in advance to ensure we had the pick up coordinated. Our driver was very courteous and kind, and enjoyable to speak to. What a terrific experience and service.

21 April 2025
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hope, we will see you again soon!

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