Welbeing Reviews 137

Aaron, a wellbeing technician attended promptly to-day to replace a damaged alarm trigger. He also carried out a routine maintenance avoiding the inconvenience of a further visit.

Thank you for fabulous customer service, quick, easy, friendly and an efficient install by the engineer Jim. Simple and easy to use product and peace of mind for my husband and I, knowing that Mum is safe!

Aaron Marshall came to fit our son's bed sensor today. Very polite, friendly and professional. Had the sensor in place and shown how to use it in an easy to follow way. Had a chat with our son whilst finalising the paperwork along with some extra advice on coping mechanisms for my own PTSD. Would highly recommend Welbeing for their efficiency and Aaron for his friendly attitude with everyone.

Aaron from Welbeing was amazing, so polite and extremely efficient I was in a hurry to get to the hospital so he made the visit quick whilst do all the necessary installations and tests. Can not recommend the company highly enough.

We received a recent visit from Wel Being's Telecare Lifeline Engineer, Aaron Marshall who was extremely efficient, courteous and who carried out his work in an exemplary manner.

I would have no hesitation in recommending Wel Being for the supply and installation of this Telecare Lifeline telephone for the elderly as it will no doubt prove invaluable in an emergency.

Jim visited this morning to fit my lifeline and key safe. Very friendly and explained everything perfectly!

Lovely guy called Aaron Marshall camt to install my dads wel being equipment today. He was lovely from start to finish, very upbeat and chatty, took time to listen to my dad, and made us feel very happy and safe. Would definitely reccomend him to anybody who requires this service.

Jon laker visited to install my new wel being help line following my new knee operation. He was fantastic and explained clearly the brilliant service this offers. Much appreciated!

Liam and Chris were great. My client is very happy with the new equipment and information give and left. He said good job well done & thank you.

The engineer, Jon Laker arrived promptly and explained everything fully. Answered any questions and was friendly and efficient. Can recommend highly.

Had installed for my dad today.
Jon was really friendly and helpful. Explained how it all worked .
Tested everything worked properly before leaving.
Hope dad never has to use it but not living close gives us all peace of mind someone can be there if needed.

Michael C was very professional and thorough in setting up the system and explaining how it all worked. I would recommend this service to anyone.

Where do I start just met Arron can’t thank him enough for his service, talked me through everything so clearly, amazing service lovely genuine guy, left me feeling so reasured that my mums got help at the end of a line. Thank you Arron so much.

Aaron phone 15 minutes before his arrival and when he did arrive he explained everything thoroughly. Everything was left clean and tidy. Thank you.

The engineer that installed my system was Aaron and he was extremely helpful, friendly and very polite. he made sure I was aware of everything I needed to be. i am very grateful for the friendly service provided by Aaron and the Welbeing team.

On 12th February 2019 Aaron installed the careline and we chose the the falls detector for my mother. Having lost my father 2 days before Aaron made it a very pleasant morning. He was informative, helpful and even made us laugh a few times. Thank you Aaron.

Aaron installed this at my parents property today , he was excellent, explained everything he was doing, and even done a demonstration call at the end, very thorough, and professional. Thank you.

I rang on behalf of my Mother-in-Law to arrange a collection of equipment installed.
After being left on hold for almost 40 minutes, the line connected and I could hear conversations held between advisers and clients (not too hot on customer confidentiality no?).
Finally a bored sounding lady (obviously already talking to a client) asking me to confirm a date for someone else!!!!
This must be the most inefficient company I have ever called.
I would suggest whoever is in charge train their staff correctly, review their procedures and employ people who enjoy their job or at least train them how to talk to customers.
Absolutely disgusted.

Aaron was the engineer that installed the equipment.
He was very polite and explained everything as he was doing it.

He telephoned beforehand and gave me a rough idea of what time he was arriving.

The man that came to set it up for my friend was very pleasant and explained it to us clearly. We were very happy and my friend donot have to. Worry any more about falling and not getting hold of any body.