Good customer service. I asked what is the expiry date of the product (because I’d like to place an online order). And They responded quickly at 8:30 am and I received the products with the expiry dat... See more
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Mijn ervaring is erg goed, maar niet perfect. De wateraway capsules work very well for me. I look and feel less bloated. I feel different on the ankles, wrists, waist area's and I even look les... See more
I like absolutely everything about this company, and I enjoy placing orders with them. Their products are of good quality, and they offer excellent discounts from time to time. I am completely satisfi... See more
Good prices, good quality of products and decent delivery to Belgium (delivered within 4 days despite the warehouse obviously not in Benelux). 1 star down since 1 of the products (magnesium citrate... See more
Company details
Written by the company
Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.
WeightWorld.nl
Written by the company
- Trusted for health since 2006
- Met onze oneindige toewijding aan hoogwaardige ingrediënten is WeightWorld er om jou te ondersteunen. Wat begon als een klein familiebedrijf, is nu een vertrouwd merk waar 100 miljoen mensen wereldwijd op rekenen voor hun gezondheid en welzijn.
Contact info
Keizersgracht 482 , 1017EG, Amsterdam, Netherlands
- info@weightworld.nl
- weightworld.nl
4.6
Excellent
4K reviews
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Don’t have ethics
The Ashwagandha is dangerous for health and the Netherlands RIVM came out with the news about the danger of taking such herb and ten WeightWorld immediately give discount trying to sell off their stock. That is really without ethics!
7 February 2024
Reply from WeightWorld.nl
Dear Mrs. Hooi,
Thank you for taking the time to share your concerns with us. We understand how important health and safety are to you and all our customers, and we take these matters very seriously.
Regarding your concerns about Ashwagandha, we want to clarify that our products are developed with the utmost care, adhering to rigorous quality and Dutch safety standards.
When it comes to the recent reports and anecdotal information from RIVM you referenced to, it's crucial to note that the safety of Ashwagandha, when used in recommended dosages, is supported by a substantial body of scientific research. Our products contain Ashwagandha within these recommended guidelines to ensure they are safe for our customers.
The discounts offered recently on our products are part of our regular promotional activities and are not in any way a response to or an attempt to offload stock in light of recent news.
We have been selling this extremely popular supplement for years and expect to continue this as well. We believe in the benefits of Ashwagandha and stand by the quality and safety of our supplements.
We deeply value the trust you place in us for your health and wellness needs. If you have any further questions or would like more detailed information, please do not hesitate to contact us.
Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.
Kind regards,
Guillaine
Weightworld team
super service
15 January 2024
too many emails
17 January 2024
Reply from WeightWorld.nl
Dear Emre,
We are sorry to hear that you have been receiving too many emails from us, causing you inconvenience. We apologize for any inconvenience it may have caused.
You have the option to unsubscribe from our email list at any time by clicking on the "unsubscribe" link. However, if you need any assistance with this process or have any other concerns, please feel free to reach out to us directly. We're here to help and ensure that your experience with us is a positive.
Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.
Kind regards,
Guillaine
Weightworld team
Very good quality products
27 December 2023
Fast order delivery to Belgium
Fast order delivery to Belgium,definitely could use this service again
18 December 2023
Sbelle levering
14 November 2023
counterfeit sellers!
I was sent a fake and from this it turns out that I do not recommend your company to anyone!
1 December 2023
Reply from WeightWorld.nl
Dear Oleksandr,
Thank you for taking the time to share your feedback.
We are sorry to hear about any inconvenience you may have experienced.
We take the authenticity and quality of our products very seriously and we want to assure you that we adhere to strict European standards, and it is highly unusual for us to be associated with subpar or counterfeit products.
Customer satisfaction is our top priority and if you have any questions, please feel free to contact us and we will be happy to assist you.
Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.
Kind Regards,
Guillaine
Weightworld team
Good quality
Good quality
The quality of the product is good and the parcel was sent on time
24 November 2023
Great delivery and products
23 November 2023
The product info is misleading, but supported
The product info is misleading and delivery was missing the promised parts
Update!
I have contacted the customer support and they were very kind and sent me the missing part right away, I'm still waiting for it, but their response made the difference for me and I'm very happy to be heard and being supported
22 November 2023
Reply from WeightWorld.nl
Dear Shahar,
We're truly sorry to hear about your disappointing experience, and we sincerely apologize for any inconvenience caused. Your feedback is crucial to us, and we take it seriously.
To address the issues you've encountered with the product information and missing parts, we kindly ask you to reach out to our customer service team directly. They are dedicated to resolving such matters promptly and ensuring your satisfaction.
Our customer service is available on working days from 9:00 am to 2:00 pm. via the following telephone number: (+31) 858 889 802 or via the Live Chat at www.weightworld.nl. And of course you can send an email to info@weightworld.nl.
Kind Regards,
Guillaine
Weightworld team
Perfect quality.
17 October 2023
U are the best!
30 October 2023
Reply from WeightWorld.nl
Dear Madeleine,
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you experienced with our delivery service.
We take your feedback seriously, and as per our records, our customer service team is actively following up on the situation.
We understand the importance of a reliable and efficient delivery process, and we are committed to resolving this matter promptly. Rest assured, the necessary steps are being taken to address the issue and prevent similar occurrences in the future.
If there's anything specific you would like to share or discuss regarding your experience, please feel free to contact our customer service team directly.
Kind Regards,
Guillaine
Weightworld Team
Top service
20 September 2023
No information that product is out of stock
I waited eight days for tracking information on my supplement order. After contacting customer service, I found out the product was out of stock and had to wait a minimum of one week more for reshipment.
I canceled the order via Live Chat which went pretty fast.
7 November 2023
Unprompted review
Reply from WeightWorld.nl
Dear Radek,
Thank you for sharing your feedback, and we apologize for the inconvenience you experienced with your recent order.
We're glad to hear that the cancellation process via Live Chat was swift. Nevertheless, we acknowledge that this situation fell short of our usual standards of service, and we're actively addressing the inventory management issue to prevent such occurrences in the future.
If there's anything more we can do to assist you or if you have further concerns, please feel free to reach out.
Kind Regards,
Guillaine
Weightworld Team
Top quality and service
28 August 2023
Reply from WeightWorld.nl
Dear Joana,
Thank you so much for taking the time to leave us a 5-star review! We are absolutely thrilled to hear that you are satisfied with the top-quality products and service you received.
Delivering excellence in both our products and customer service is our top priority, and it's incredibly rewarding to know that we met your expectations. Your feedback is truly appreciated and serves as a great source of motivation for our team.
If you ever have any more questions, need assistance, or want to explore more of our offerings, please don't hesitate to reach out. We're here to provide you with the best possible experience.
Once again, thank you for choosing us, and we look forward to serving you in the future.
Kind Regards.
Guillaine
Weightworld Team
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