Tuesday evening was my second visit and somehow more confusing than the first. One page said verified, another asked for documents, and contact form treated that like normal 😑 small amount, yes, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The verification screen accepted my upload, then the ticket stated no file was received. I had the green tick on screen, so which one is right. I saved a screenshot before closing the page. The status... See more
I provided the same issue through the contact form. Oddly, the next representative had no chat history. The chat closing mid-message was the bit that ended it for me. The screenshot was already in the... See more
I only used it for two short sessions After that, cashier, profile, and messages gave different answers The clean design didn't help when details mattered. The entire process was more hard to follow... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the status changed backwards to…
the status changed backwards to processing and the help page did not clarify it
Mobile cashier button appeared.
verification email never arrived.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







