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wed2b Reviews 2,493

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and ability to create a comfortable and relaxed atmosphere. Many found their dream dress thanks to the staff's expertise in understanding their vision and offering suitable suggestions, often without any pressure to purchase. The overall service is frequently described as outstanding, making the dress-finding journey a truly special and memorable experience. However, some people were dissatisfied with the retail experience, specifically mentioning that the selection of dresses in-store was not as extensive as advertised online. A few other people also felt that the process of trying on dresses was restrictive, being confined to a changing room and not allowed to browse the full collection independently.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, particularly finding their ideal wedding... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the staff for making them feel... See more

Retail

Clients share positive opinions on retail, with many reviewers having amazing experiences finding their... See more

Service

Users describe positive interactions with service. Many customers praise the staff for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put... See more

Company replied

Rated 5 out of 5 stars

Courtney made our experience! She was literally what every bride needs when looking for dresses. She explained everything in the way we would understand, had alot of patience with all of us but most o... See more

Company replied

Rated 5 out of 5 stars

Insanely exceptional service I came in as a flustered bridesmaid whio had problems with dresses from other stores to find another dress. I was by myself and the staff helped me through all the fitti... See more

Company replied

Rated 5 out of 5 stars

From start to finish, all the ladies were professional, welcoming and polite. I was so nervous but that soon subsided with Sabrina’s help. There are so many beautiful dresses from both bride and bride... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I entered the shop this weekend to look…

I entered the shop this weekend to look for a dress without really an idea of what type of dress i wanted and without having ever tried a wedding dress before. The personal was extremely nice and helpful, in particular Lena who came up with very good suggestions. Also the prices are quite reasonable compare to other wedding stores. By the end i was able to find the perfect dress for me and i really enjoyed the whole experience, so thank you again to the whole team!

11 April 2026
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Reply from wed2b

Thank you so much for your wonderful feedback! 💕
We are truly happy to hear that you felt so well taken care of during your first wedding dress experience and that our team, especially Lena, was able to support you with great suggestions.

It means a lot to us that you enjoyed the whole journey and even found your perfect dress with us – that is exactly what we wish for every bride. ✨

We will gladly share your kind words with the entire team.

We wish you all the best for your wedding preparations and an unforgettable big day! 💐

A beautiful wedding day and warm regards! Love, Wed2b💕

Rated 5 out of 5 stars

Amazing service

I was so nervous at first, I felt like a rabbit caught in the headlights, but the girls quickly put me at ease and made the whole experience so enjoyable. Before I knew it, I was actually relaxing and enjoying trying everything on.

They were warm, patient and really listened to what I liked (and didn’t like!), helping me find a dress that felt completely me.

I even brought my “crown” (definitely not just a tiara…) and they fully embraced it, making the whole experience feel really fun and special.

Such a lovely experience from start to finish. I can’t wait for Gareth to see the dress on the big day!

12 April 2026
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Reply from wed2b

Congratulations Amy on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Edinburgh team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

It was a great experience

It was a great experience, I felt very comfortable and relaxed whilst having fun. I was able to see how I could personalise the dress I said yes to making I unique to me which was amazing

29 March 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Wed2b Derby

I came in today with my best friend and her mum in hopes of finding my wedding dress. All the staff were incredible from start to finish and made us feel so welcome. Molly in particular was very sweet and attentive throughout the whole process and tailored her suggestions around my likes and dislikes. I listened to her advice and tried on a dress I thought I would never go for as it was not my style and it ended up being my dream dress which goes to show that you should always trust the professionals. All of the staff made the experience feel like I was shopping with friends and made me feel so beautiful. I can't recommend them enough and I'm grateful they made me feel so special.

12 April 2026
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Reply from wed2b

Thank you so much Michaela, your recommendation is wonderful and we’re so pleased that our Derby team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Change of heart of previous bought dress, found my perfect dress finally!

I popped into the Glasgow forge store to try on a dress I had seen online. I recently purchased a dress with wed2be Glasgow but had a change of heart, I was made to feel very welcome in Glasgow forge and nothing was too much hassle. Jessie was amazing and helped me so much. I purchased my perfect dress! Thank you so much again Jessie! X

12 April 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

A great experience

I had a great experience choosing my wedding dress at Wed2be Leeds. From the moment we entered the shop, to the personalised note with my purchase, the staff made sure I felt welcomed and comfortable. There was a lot of choice, and Carla was great at finding dresses to match my vision. Thank you!

11 April 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Very pleased, would recommend!

I had my fitting with Mariya. I felt a bit overwhelmed at first as it was the first dress shop I went to and didn’t really know what to expect. But I soon felt comfortable as all the staff from the start were really welcoming and friendly. I showed Mariya what kind of dresses I had liked online. She picked a great selection. It was good to be able to try different styles of dresses. I wasn’t expecting to a buy a dress with it being the first dress shop I’d been to but Mariya found one that was perfect for me, even though it was a little different to what I was expecting to get for my wedding dress! I didn’t feel rushed and the whole space felt really comfortable. Mariya was also really helpful when discussing potential alterations and any questions.

4 April 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, Mariya and our London team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Great!

Great service, Gabriela was amazing! Really appreciate all the help provided by the team, am really happy with my purchase!

12 April 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely incredible service!

I had the most amazing experience choosing my dream dress in the Wed2B store in Bristol. Lauren was the best consultant and really made our experience so special. Her knowledge on the dresses, styles, materials and alterations was exceptional. From start to finish, myself and my bridal party was made to feel special and well looked after! I would 100% recommend the Bristol store! Every staff member we met was friendly and so helpful. Thank you to Lauren and the team for a wonderful experience!

12 April 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Lauren and our Bristol team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Because a long list of reasons my…

Because a long list of reasons my wedding moved to the bottom of things to do by importance. And is in 1 month! Anyway with very low spirit (I was thinking to go in t-shirt and jeans because) I decided to give a try and I got my wedding dress! With a veil! Under 800£
A dress I loved, tried, fitted perfectly, paid and took it with me in half hour and with the budget! I can start to dream back again about my day! Thanks girls!

12 April 2026
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Reply from wed2b

Thank you so much Claudia, your recommendation is wonderful and we’re so pleased that our Brighton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing service!

Teresa was amazing, nothing was too much trouble. I am not one for dresses on a normal day so trying a wedding dress was quite daunting but Teresa made me feel at ease and knew exactly what would suit me. No rush and no pressure. She was also lovely with my mum and my daughter who has learning difficulties. Thank you!

10 April 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 3 out of 5 stars

Not the best bridal experience

Not the best bridal experience

Was really excited to have a look at wedding dresses for my wedding, but I did not find the staff very friendly or welcoming. Did end up buying my dress there as I fell in love with one of them, but needed lots of help from friends as not much guidance from staff. Not the best vibe for wedding dress shopping.

4 April 2026
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Reply from wed2b

Firstly, huge congratulations on finding your dream dress! Your feedback is so important to us – thank you for sharing this Suhaylah! If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

Courtney made our experience

Courtney made our experience! She was literally what every bride needs when looking for dresses. She explained everything in the way we would understand, had alot of patience with all of us but most of all she made everyone comfortable! Highly recommend Wed2B to everyone!

12 April 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Holly was an absolute star in helping…

Holly was an absolute star in helping me find my dream dress, she listened to what I wanted, made me feel at ease instantly and made the whole experience perfect for me and my family.
Thank you Holly!

12 April 2026
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Sophie was incredible

Sophie was incredible. We came on the off chance after we'd visited a local shop in the area and wasn't happy with the experience but knew what I wanted overall. Sophie listened to what I wanted from start to finish pulling dresses with different styles but overall in 4 dresses I found THE one. She was the perfect hype girlie and gave me confidence. With only 6 weeks in the job she is a credit to your company. Thanks again Sophie and I will keep crying on the inside like a winner 😁

12 April 2026
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Reply from wed2b

Thank you so much Sophie, your recommendation is wonderful and we’re so pleased that our Norwich team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service, support and an all round great experience ❤️ I cannot express how easy it was in such an over-whelming environment- Sam in Bournemouth was absolutely amazing- couldn’t recommend it anymore if I could!

12 April 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

From the get go

From start to finish, all the ladies were professional, welcoming and polite. I was so nervous but that soon subsided with Sabrina’s help. There are so many beautiful dresses from both bride and bridesmaids, really stunning dresses by different designers and they cater for the women with the fuller figure and bigger busts! I went in with the intention of only trying on and walked about with happy tears in my eyes and my wedding dress! So thank you all, especially Sabrina!

11 April 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Paula was amazing

Paula was amazing, she really understand body types/height and listens so well about preferences. Cannot recommend enough!

12 April 2026
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Reply from wed2b

Thank you so much for your wonderful recommendation. Paula and our Bolton team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Taylor is an absolute star!

After a very rubbish and unhelpful morning at another dress shop, I very nearly didn't come to wed2b, I felt defeated and insecure, as a plus size bride I was certain I wouldn't fit in anything at wed2b due to having to go up by 4-5 dress sizes from my clothing size in the other dress shop.
My entourage convinced me to go anyway to see what was there, Taylor greeted us and instantly made us all welcome. She had a short conversation about what i was looking for and asked to pull a dress herself to make sure she understood the vibe. While she hit the nail on the head something wasn't right and I knew it wasn't my dress but we were on the right track. I asked her to pull my 2 top faves I had seen on the website, Deia and Positano, she came back with Deia and I was so excited to see it. I had my moment and she suggested we try a satin/mikado moment and then we would know for sure. She pulled Florentina, which was sure didn't go up to my size but i was so happy to try it on, it didn't fit but i knew that Deia was my Dress and I popped her back on and said yes! Thank you so much Taylor you were a gem Ican't wait for my big day!

11 April 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Taylor and our Wednesbury team will be so happy to hear your kind words! Best wishes, wed2b

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