Banner for wed2b - Bournemouth

wed2b - Bournemouth Reviews 

40
•
TrustScore 4.5 out of 5

4.5

Richmond Gardens Shopping Centre, Dalkeith Lane, BH1 1EP Bournemouth, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jody in the Bournemouth store made this experience fantastic with the help of lovely Fatima. I went in without pictures just some rough ideas and jodys expertise and vision made my ideas pale in compa... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Verity enough for everything she did for me and my wedding dress. From the moment I walked in, she made me feel truly special and completely at ease. She really took the time to listen... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience at the Bournemouth Wed2b. All the ladies were brilliant, but a special thank you to Sam who just went above and beyond to make me feel comfortable. She listened and pick... See more

Company replied

Rated 5 out of 5 stars

Brodie was an amazing sales consultant, she listened to everything I said, my likes and dislikes and was extremely patient. She made me feel completely at ease and dressed me with respect, I didn’t fe... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

Written by the company

At WED2B Bournemouth, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Bournemouth store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Bournemouth Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Richmond Gardens Shopping Centre, Dalkeith Lane, BH1 1EP, Bournemouth, United Kingdom

  • 01202 830652
Promotion box for wed2b - Bournemouth

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(40)

3,548 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jody in the Bournemouth store made this…

Jody in the Bournemouth store made this experience fantastic with the help of lovely Fatima. I went in without pictures just some rough ideas and jodys expertise and vision made my ideas pale in comparison! I left with my dress in hand and more stunning than I could ever have imagined. Jody found accessories galore and no matter how many times I changed my mind she seemed truly happy to help. She was also extremely funny which made the experience fun too. Thank you Jody and thank you Fatima I'm a very happy bride 2 be.

29 August 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

The person who helped me was very…knowledgable

The person who helped me was very knowledgable and patient, she made the experience very enjoyable for me and my daughter. However the range of sizes is limited and lots of the dresses I saw that I liked online they didn’t have in store in a size for me.

18 June 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! As our bridal dresses are sold off the peg, stock does frequently change throughout the day. However, as we do get regular deliveries full of brand new dresses throughout the month there is always something incredible for you to try on. We would love to see you again to help you find ‘The One’ Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic experience

I visited the Bournemouth store and was seen by the lovely Rebecca from the Glasgow store. I felt really lucky to visit on the weekend Rebecca was down as she was brilliant at her job and made me feel so comfortable. Rebecca took the time to listen to what I liked and how I felt in each dress. The whole process was so special and it wouldn’t have been the same without Rebecca. I was lucky enough to find my wedding dress with the support of Rebecca. Rebecca is a credit to the wed2b company and is absolutely fantastic at her job!! Thank you for making the experience one I’ll never forget!

6 June 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bournemouth team will be so excited to read this 😊 Best wishes, wed2b

Rated 1 out of 5 stars

Really bad experience

Really bad experience. After months of searching for a bridesmaid dress that all my bridesmaids were happy with and feel comfortable in we thought we had a winner with wed2b. We were wrongly told on 2 occasions that the dress we wanted goes upto a size 22. When I came to place the order they said they only do 18. They really didnt care that I was then back to square one searching for dresses. The staff also walk around like little robots, not even making sense with what they are talking about.

25 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

Rated 5 out of 5 stars

Wed2b Bournemouth was incredible

Wed2b Bournemouth was incredible. I met so many lovely members of staff there, and was served separately by two different ladies on the different days I went - verity and please forgive me but I cannot remember the other name of the lady who helped me today! Maybe the team will know and be able to give me her name? I would love to give her the credit she deserves also!

I honestly couldn’t have asked for a more beautiful, special experience finding my wedding dress. From the moment I walked in, the sales team made me feel so welcome, comfortable, and truly cared for.

They were incredibly patient and kind, letting me try on as many dresses as I needed without ever making me feel rushed or pressured. I also reserved a dress I thought I loved, and came back the next day and happened to try a different dress on and changed my mind last minute! What I loved most was how they really listened, every little thought, feeling, concern, and preference I had was taken on board so thoughtfully. They gently guided me towards styles I might not have picked myself, and somehow understood exactly what I was looking for, even when I couldn’t fully put it into words.

Their warmth, encouragement, and genuine excitement made the whole experience feel so personal and magical. It never felt like “just a sale”, it felt like they truly wanted me to find my dress, and celebrate that moment with me. There was no harsh sales, just utter respect and guidance while allowing me to lead the way.

I left feeling so confident, happy, and grateful, and I’ll always remember how special they made that day. I couldn’t recommend them more highly to any bride-to-be 🤍

3 May 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Lovely, supportive service - found my perfect dress!

Had such a wonderful time here last weekend. We were assisted by Amber - she was professional, kind and listened to my likes/dislikes. It was a lovely experience from start to finish and I am so delighted with my wedding dress. Cannot thank you enough!

26 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

We shopped for a communion dress and…

We shopped for a communion dress and all the women were so nice. They were busy but all spoke to my Daughter and made the experience special. Thank you so much.

19 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

The perfect store if you like to know what you will get, simply the best.

I cannot put in words how much I loved the place and the collection! The dresses are stunning and the 5th dress was THE dress! It starts with how amazing the website is, with the whole collection and prices being showed, it makes a big difference. Also, Zoe was unbelievable, such an expert woman that managed to find exactly what I needed with a few minutes of conversation. Just listen to the girls(they know what they are doing), and listen to your body. I will recommend this place every time I have the chance to ❤️

24 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

On Saturday I was seen by the lovely…

On Saturday I was seen by the lovely Brodie, she was absolutely amazing went through all sorts of questions to see what I would like about a wedding dress my style etc to make sure she knew what to look for. While we was trying dresses on she knew what I wanted before I said it like accessories etc she was just absolutely amazing and so friendly.

18 April 2026
Unprompted review
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I had such a lovely experience at the…

I had such a lovely experience at the Bournemouth Wed2b. All the ladies were brilliant, but a special thank you to Sam who just went above and beyond to make me feel comfortable. She listened and picked exactly what I asked for. I was feeling apprehensive about dress shopping, but Sam made the whole experience better than I could have asked for!

18 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing

The minute we entered we were greeted by lovely kind staff, talked through the process and everything was explained so clearly. Verity was the kindest person ever! Really understood what she was talking about and made me and my party feel so welcome and amazing!

11 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for your wonderful recommendation. Verity and our Bournemouth team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

The lady who was looking after us made…

The lady who was looking after us made it so much better she couldnt do enough she was lovely

2 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Great!

Great service, Gabriela was amazing! Really appreciate all the help provided by the team, am really happy with my purchase!

12 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service, support and an all round great experience ❤️ I cannot express how easy it was in such an over-whelming environment- Sam in Bournemouth was absolutely amazing- couldn’t recommend it anymore if I could!

12 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Another great experience

I went to pick up my dress today and I got to interact with Brodie at the Bournemouth shop. Another great experience after yesterday's and I just wanted to commend everyone who works there for some pretty amazing customer service in a day and age where I've had a lot of disappointing interactions with staff from different shops. But Brodie today, just as Fatemeh yesterday, made me feel welcome, took her time to listen, was just overall wonderful and I'll continue to recommend this place to anyone who is looking for a dress in Bournemouth.

8 April 2026
Unprompted review
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much Andreea, your recommendation is wonderful and we’re so pleased that our Bournemouth team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

I cannot recommend Wed2B enough

I cannot recommend Wed2B enough! The selection is beautiful, but the service is what really stands out. Carla helped me through the entire process and was so patient and knowledgeable. She knew exactly what would suit me and helped me get the dress I’ve always wanted.

8 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for your wonderful recommendation. Carla and our Bournemouth team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Said yes to the dress!

I was greeted by a lovely assistant called Brodie. She made such a conscious effort to make the process special. I found the dress and was so pleased with how smoothly everything went. I highly recommend

6 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much Aisha, your recommendation is wonderful and we’re so pleased that our Bournemouth team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Sam was amazing

Sam was amazing. Really helpful and patient with me. Made me feel really comfortable. Highly recommend.
I went to 3 other shops and didn't find anything I liked but I said yes to the dress and found mine.

6 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Grateful to Verity!

Verity was so welcoming and took the time to listen, even though I didn’t know where to start! I never felt rushed or pressured which was what I was worried about. She made the experience enjoyable rather than stressful. Thank you Verity!

3 April 2026
wed2b - Bournemouth logo

Reply from wed2b - Bournemouth

Thank you so much for your wonderful recommendation. Verity and our Bournemouth team will be so happy to hear your kind words! Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look