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We Buy Books Reviews 

20,319
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,599 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and prompt payment process, noting how quickly funds are credited. Many appreciate the straightforward and easy-to-use service, highlighting the simplicity of selling books, the helpful scanner, and convenient home collection. Efficient service and clear communication throughout the process also inspire confidence. However, some customers noted concerns regarding book valuations, with many offers being surprisingly low, often just pence per item. A recurring issue involves books being rejected after sending, sometimes due to alleged damage or discrepancies from the initial quote, leading to frustration and reduced payouts. Some users also experienced difficulties with the scanner misidentifying books or valuing older items without barcodes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some finding the process of selling... See more

Payment

Reviewers mention positive feedback about payment, frequently highlighting its speed and efficiency.... See more

User experience

Users describe positive interactions with user experience, consistently praising the website and app for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, with... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing satisfaction with the quotes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Company replied

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

Good, prompt and efficient service with excellent communication and fast payment to my bank account. My only gripe is that it is quite difficult to get up to the (new-ish) minimum trade of £7.50 a... See more

Company replied

Rated 4 out of 5 stars

Honest company, always pay what's offered although on one occasion failed to pay me for a book they said wasn't received when I know I sent it. That aside no issues. Main problem is the value offered... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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4.3

All reviews

(20,319)

1,487 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very happy with your service.It…

I was very happy with your service.It has been a great help clearing my house since the death of my dear wife. I have more to dispose of in the near future.

25 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. Our condolences for your loss. We’re very pleased to hear that our service has helped you during such a difficult time. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Fast process

I went through other apps to see which ones made more money from your books and this app did. It was very fast items got picked up a few days later. I’ve got money in my PayPal. Was a little bit worried when I sent the books out and was thinking there’s no updates, but it was just me.

25 June 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you found our app easy to use and that you were pleased with the value offered for your books. We appreciate your feedback and support, and we hope to help you again in the future!

Rated 5 out of 5 stars

Easy pease

So easy to use ,royal mail collect and bring the labels

25 June 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Great

Great, simple process, good way to recycle books whilst making a small amount of money in return

24 June 2026
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Reply from We Buy Books

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our process simple. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Very easy to navigate good…

Very easy to navigate good communication will use this company again fair price paid quick and easy.

23 June 2026
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Reply from We Buy Books

Thank you for sharing your experience. We really appreciate your support.

Rated 5 out of 5 stars

Good fast payment

Good fast payment

23 June 2026
We Buy Books logo

Reply from We Buy Books

We are happy to hear that everything went smoothly. Thank you for sharing your experience.

Rated 5 out of 5 stars

Easy to do and quick service

Easy to do and quick service. Never had
An issue with We Buy Books

15 June 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Easy peasy !!!!

Scan, pack, send, pick up from your own front door. How convenient. !!! Received payment straight into bank account within a week.
No hassle. Would recommend.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found our service convenient and hassle-free, from start to the end. Thank you for your support.

Rated 4 out of 5 stars

Very impressed with the service from WE…

Very impressed with the service from WE BUY BOOKS. Honest, efficient and all promises kept. We have a large CLASSICS collection to sell and will continue to do business with WE BUY BOOKS.

22 June 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re delighted to hear that you’ve been impressed with our service and found us honest, efficient, and reliable. We truly appreciate your support and thank you for choosing WeBuyBooks!

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