4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Trade in tab 7s fe 5g
Very happy with We buy back!
Quick and easy and got my money for trade in super fast!
Thanks ☺️
Wonderful Experience
Good quote. I used the satchel method. I posted it and Australia Post delivered it back to my home 😵💫. Reposted it express post. We buy back received it, tested it and money was in my account same day.
Best in the business!!
I purchased a used phone from these guys off EBay that was in near new condition. I sent my trade-in to them on a Monday and had been paid the offer amount by Wednesday. Outstanding service and excellent products. Highly recommended.
Great experience
Great experience. I sold many phones with MobileMonster, MobileGuru, etc. They usually take 1–2 weeks for the whole process. WeBuyBack processed my order in 2–3 hours. Highly recommended..
Great company to sell your phone too
Great company to sell your phone too. As long as you select the correct condition your phone is in, you will get paid what they quote you. Have been using them for years, never had a problem!!!
Process was quick and hassle free!!
Great first experience
Great first experience, notified of each step, (satchel sent, received, testing, etc), really quick payment.
Will definitely use them again if required.
Quick, smooth and competitive
Quick, smooth process. Very competitive valuation. Will definitely use them again.
Great service from start to finiah
Satchel arrived in a few days. Return was easy. Was kept up to date with how the inspection process was going. Got an email saying on inspection completed and next day money was in bank.
Great job and customer service and I will be using them again
Issues with Australia Post
The transaction was excessively delayed to issues with the Australia Post
Great Business to deal with
I have dealt with this business on a couple of occasions and the service is absolutely brilliant.
I highly recommend We Buy Back
Honestly i couldn't believe the speedy…
Honestly i couldn't believe the speedy process, fair and highest price and the way they transferred the funds. Highly highly recommended.
Best price, best service and rewards...
I've provided a lot of business over the years to WeBuyBack and that's simply because you get the best service! Professional, courteous and fair. You're guaranteed to get the best price AND you get rewards simply for choosing them. They work really hard to ensure that you get the best service so give them a go. Cheers Grant
Excellent and very fast service for an…
Excellent and very fast service for an iPhone we sent in, received our money very soon after the phone had been received. Much higher value than Apple was offering with their trade-ins too.
We had a little difficulty with the webpage loading occasionally though.
Fast and smooth trade
Fast and smooth trade. It took 10 days in total to receive money in my PayPal account.
Highly recommended. Will use Webuyback again the in future.
By far the best company to recycle and buy devices through.
This is by far the best company to recycle your devices through. Not only do they give you the best price, you also get incentive paybacks which I only discovered recently after using this company for a few years. I had over $600 in incentive in my account and when I requested it to be paid into my account it was done the very same day. Now they also sell devices on eBay and the devices are exactly as described and most of them are usually in excellent condition at very competitive prices, and no quibbles for a change of mind return. By far the best company to deal with both selling and buying.
Excellent communication and easy process
From placing a request , postage and communication on the order process (this one for selling a phone) all has been seamless. Second time using their services and will recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








