We Buy Any Car® USA Reviews 

73,351
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 8,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, knowledge, and friendly approach, which made the process pleasant and comfortable. Many people appreciated the efficient and straightforward service, noting that the entire user experience was quick and seamless. Reviewers also found the prices offered to be fair and reasonable, often meeting their expectations. However, some customers also noted discrepancies between the initial online quotes and the final in-person offers. These reviewers felt that the online estimations were sometimes misleading, with the actual offer being significantly lower than anticipated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and efficiency of the... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy, simple, and... See more

Price

Users generally express satisfaction with the price they received for their vehicles, often describing it as... See more

Customer service

Customers had positive experiences with customer service, consistently praising the high level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ms Shawanda Gordon was very professional and courteous while providing an accurate assessment of my vehicle's value. While I didn't receive the amount I had hoped for, we were able to negotiate a fair... See more

Rated 5 out of 5 stars

Our sales person, Darius, made the entire experience successful. He was knowledgable, friendly, giving us all The information we needed to sell Our car. He made the entire experience from start to... See more

Rated 5 out of 5 stars

The whole process went very smoothly but what made it "great" was their field representative who came out and looked over the car. His name was Raymond and he made the whole experience a pleasure. We... See more

Rated 5 out of 5 stars

Mr. Hines is awesome! He is most knowledgeable, professional, patient, and personable. Quite candidly, we had some questions and reservations about selling our car but Mr. Hines thoroughly answered o... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(73,351)

7,697 reviews in the last 12 months

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Rated 4 out of 5 stars

Gio was fantastic

Gio was fantastic, very friendly and made me feel at ease. The only reason I am giving four stars, is the amount I was quoted online was drastically different than what I actually got. It was somewhat understandable and Gio provided an acceptable explanation, but it left me disappointed. Even still - would use your service again if the need arises.

11 July 2026
Rated 5 out of 5 stars

When I first call we buy any cars.com…

When I first call we buy any cars.com well actually going on the website first start it was helpful self-explanatory everything was done with such good standards to where you understand the whole concept of selling a car or maybe if you wanted to trade a car either or it was both very exceptional put together well the branch manager he was very professional very helpful fast and efficient.. He pretty much explained what is required as far as selling a car as far as documents I was able to get it at a very easy paste without any prolonging the order so everything was done with courtesy professionalism I couldn't ask for more so well done to both MVA my bank with my title and we buy any cars everyone made it very exceptional and professionalism just as I would want it to be so great thank you so much for your service and your time and the offer everything was done phenomenally.. Thank you very much for your service.. God bless you All for your service.

15 July 2026
Rated 5 out of 5 stars

Stephen was efficient

Stephen was efficient, professional and very kind. He was very honest through the whole experience and was able to get me the best offer I’ve seen when trying to sell my car. Would absolutely recommend to others

15 July 2026
Rated 5 out of 5 stars

Cliff was an absolutel delight from the…

Cliff was an absolutel delight from the moment our interaction started. He was thoughtful and courteous of my time, while also being incresibly knowledgeable about my vehicle. I have never seen the level of customer of service and generosity offered by Cliff at any other automotive shop, outside of my long time mechanic. I'm very grateful for Cliff's hard work and accommodating nature. Whenever I sell another car, Cliff will be my first call.

11 July 2026
Rated 1 out of 5 stars

It felt very much like a bait and…

It felt very much like a bait and switch deal. The initial offer was great but the final offer was SO low.

11 July 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Leslie,

We're sorry to hear that your appointment didn't deliver the five-star customer service experience that webuyanycar.com is famed for. To be clear, bait and switch is an illegal and immoral business practice and does not happen at webuyanycar.com. We take such feedback very seriously and want to be fully transparent about what happened.

Our website provides a valuation estimate, not an offer. It is an online valuation generated from the information provided by the customer. During the online valuation, no damage was disclosed, and our website flagged this before the valuation was completed. Our offer is always set after a professional, in-person appraisal that verifies the vehicle's condition and reflects its market value.

That appraisal identified 11 physical issues that were not reflected in the online estimate, including:

- A dented roof panel requiring repair and paint
- Dents to multiple body panels, including both rear quarter panels and a rear door
- A front bumper with poor previous repair work
- A missing passenger-side mirror requiring replacement
- An inoperable passenger-side window requiring replacement

Our OBD-II diagnostic scan also revealed an active fault code:

- P0014: B Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.

We have logged a formal complaint on your behalf. Carlos Acevedo, the Area Manager responsible for our team in the Philadelphia area, is investigating and will be reaching out to you directly to discuss your experience and restore your faith in webuyanycar.com.

Our team works to deliver a five-star experience for every customer, and we appreciate the opportunity to address any and all concerns and ensure you have the same five-star customer service outcome. You can also reach our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great, transparent experience with Josh

Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and even reminded me about places to look in my vehicle to make sure no belongings were being left behind.

14 July 2026
Rated 5 out of 5 stars

Ithey should mention about the fees

I that they should mention about the documentation fees in bold type. Besides that try negotiate the offer that they give you. They are doing their job. But there seems to be a little room to negotiate. All in all it was a painless experience and I would use them again.

9 July 2026

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