We Buy Any Car® USA - Brandon, FL Reviews 

636
•
TrustScore 5 out of 5

4.9

128 W Robertson St, 33511 Brandon, Florida, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Since it was the first time I sold a car in these conditions, I liked the treatment of Mr. Marwan had a lot of patience, he knew how to handle the situation of the car papers with professionalism un... See more

Rated 5 out of 5 stars

Dominic is excellent at what he does, and he's never met a stranger. He makes you feel comfortable from the moment you get there. He was friendly, efficient, and kept explaining what the procedure was... See more

Rated 5 out of 5 stars

Michael gave us the Rockstar treatment! After going to several car dealerships for appraisals and quotes and being treated at some of the dealerships as just another number. It was a relief to be gree... See more

Rated 5 out of 5 stars

The atmosphere was peaceful and Michael was very helpful and kind. He's highly accommodating and authentic, and it was a blast when he played music for us as we finished the paperwork. It made me more... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Brandon, FL

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 128 W Robertson St, 33511, Brandon, Florida, United States

  • (813) 603-6292

4.9

Excellent

TrustScore 5 out of 5

636 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(636)

7,275 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our branch manager was Michael Lynn

Our branch manager was Michael Lynn. I was impressed with his knowledge and how he conveyed how "we buy any car" came up with the value for the vehicle. He told it like it is, explained where the vehicle lost any value. He answered any questions we had honestly. He allowed me to watch him inspect the vehicle. He then told us what the computer said it's value was and got us fair market value for the vehicle. During the whole meeting he never pressured us, was friendly, knowledgeable, informative, and made the car selling process not an ordeal. I will recommend to my friends selling vehicles to go to we buy cars and ask specifically for Michael Lynn.

1 May 2024
Rated 5 out of 5 stars

Great guy.

Great experience, Michael was really good and professional. He was very knowledgeable and honest about everything, he's a rock star.

1 May 2024
Rated 5 out of 5 stars

Mike was very professional and…

Mike was very professional and knowledgeable. He walked me through the the entire process and answered any questions so I understood everything. Mike is an extremely outgoing person and he made my experience enjoyable.
I would definitely would recommend Mike to any person wishing for an excellent experience selling their car.

24 April 2024
Rated 5 out of 5 stars

Michael Lynn is a class act.

Michael Lynn was a tremendous help to me. I needed to sell my car before moving, and he made the process quick and easy. I am grateful for his assistance and would recommend him to my friends and family.

13 April 2024
Rated 1 out of 5 stars

Scammers

Scammers, just take your car to a junkyard you’ll get much more

14 April 2024
We Buy Any Car® USA - Brandon, FL logo

Reply from We Buy Any Car® USA - Brandon, FL

Hi Kemar and thanks for responding to our request to rate the customer service experience delivered by the team who helped you at our Brandon location. We're sorry to hear that they did not provide the five-star customer service experience we are famous for and we want to make that right in any way we can.

I see that we successfully purchased your Ford Taurus but it had many problems which were not disclosed to us when you requested a valuation. Although you did state that the vehicle had issues, you did not provide any details and our website did warn you about this before you skipped the condition assessment page.

Like any professional buyer, we always carry out an appraisal before we cut a check. This includes physical and mechanical checks and we also run OBD2 diagnostics to check for any engine or drivetrain issues. At the branch, the car started smoking and leaking green coolant. We also noted that the key had a programming issue and must be placed in the center console to start the car.

On running diagnostic checks, it was clear there were many problems:

P0420 Catalyst System Efficiency Below Threshold Bank 1
P0430 Catalyst System Efficiency Below Threshold Bank 2
B0001-13 Driver Frontal Stage 1 Deployment Control: Circuit Open
B0002-13 Driver Frontal Stage 2 Deployment Control: Circuit Open
P0217-00 Engine Coolant Over Temperature Condition: No Sub Type Information
P0420-00 Catalyst System Efficiency Below Threshold Bank 1
P0430-00 Catalyst System Efficiency Below Threshold Bank 2
P059F00 Active Grille Air Shutter "A" Performance/Stuck Off
P1285-00 Cylinder Head overtemperature detected.

As the vehicle was overheating and could not safely be driven, we determined it to be a non-runner which has a considerable impact on the valuation we can offer. As a non-runner, the junk yard would definitely be the best place to sell as they can strip the car for parts. That is not our business and most likely we will sell to a vehicle recycler to cover our costs. We are not a junk car buyer and only ever buy junk cars as a courtesy to our customers. Had we known the vehicle was a junker, we would have given you a very different valuation estimate upfront.

While I'm glad to see we were able to take this problem vehicle out of your hands, we're sorry that you did not have a great customer service experience. Our leadership team has tried reaching out to you several times, but we've been unsuccessful at getting you on the phone. We value your business and would love to connect with you directly. Please return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Thank you for letting us know you are unhappy and for giving us the opportunity to restore your faith in webuyanycar.com.

Warmest regards,

Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

I like how he explains the whole fair process

In recent times one comes to expect little in the way of customer satisfaction. This is not the case with Michael's office at We buy any car in Brandon, Florida. We were greeted as if we were old friends reuniting, in a spacious bright office filled with personal memorabilia, by a smiling face and friendly greeting. Selling my car made me at first very wary of the transaction, but I left after a very pleasant process with nothing but positivity flowing through me. I would highly recommend Michael in Brandon to anyone wanting to sell their car. I hope the company appreciates what he brings to the customers, total commitment to customer satisfaction.

8 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look