Extremely ignorant and toxic moderators
I've had a disappointing experience with the moderators on Web Hosting Talk. In recent months, I've been exercising my rights under the CCPA's Right To Be Forgotten, requesting various vendors to stop selling my personal information and to remove it from online visibility, especially on Google Search.
I used to use my personal name as part of my username when I first started using online message boards/forums. I was not educated on best practices for online usernames and the implications of using your personal name.
However, over the last 6 months, I have successfully rmoved personal details removed from over 20 websites / vendors without any complications until now.
I recently hit a roadblock on with this particular website not able to edit a post that contained sensitive information. +17 years ago I did not fully understand the implications of using your real name online and how it can be discoverable.
Long time ago, included my personal email in a forum post and just recently reported it, asking the moderators to modify the post. However, my request was flatly refused. One moderator, in particular, known as "bear," displayed a lack of understanding and regard for GDPR and CCPA regulations, which are crucial for residents in the EU and California.
Their policy on content modification appears inflexible. Despite my efforts to explain, they refused to amend a post that's over two decades old, which includes my name. This refusal came without any clear reasoning, especially since my name doesn't carry significant SEO implications. It seems their stance is more about being obstinate rather than adhering to any business or ethical standards.
Moreover, there seems to be no policy or rule on their forum that explicitly prevents editing of posts. Yet, I find myself unable to edit a 17-year-old post that contains my personal information and shows up in search results.
I advise caution with this website. Their customer service has been incredibly toxic and unhelpful, making it one of the worst experiences I've ever encountered.
10 January 2024
Unprompted review