WebHostFace Reviews 

244
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

WebHostFace has been a good hosting provider. I use them mostly for e-mail, however anything I have done on their platform works well! They recently changed from CPanel to Plesk for my shared tier, w... See more

Rated 5 out of 5 stars

My experience with these folks since day dot has been fantastic. From me hitting some technical speed bumps and them getting back to me so quickly to help iron them out (tech noob stuff) to the fun o... See more

Rated 5 out of 5 stars

I now use WebHostFace as my only hosting service, after using GoDaddy, among other big name hosters. WebHostFace beats them all when it comes to value, and their support has been unbeatable. When I've... See more

Rated 5 out of 5 stars

Excellent web hosting with WebHostFace I have used a lot of different web hosting companies over the past 22 years, but WebHostFace has been the best one so far. I have had an account with them for o... See more

Company details

  1. Web Hosting Company
  2. also in
  3. Business to Business Service

Information provided by various external sources

Reliable, lightning-fast and secure web hosting services perfectly configured for a stellar online presence!


Contact info

4.0

Great

TrustScore 4 out of 5

244 reviews

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4.0

All reviews

(244)

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Rated 4 out of 5 stars

Great service and great company

Great service and great company. Had some issues but they finally resolved them and I haven’t had a support ticket in months. They will continue to host my website.

29 November 2020
Unprompted review
Rated 5 out of 5 stars

I work in a company that creates…

I work in a company that creates websites and web applications. So price and service are two things to consider very well. Being able to offer your customers something valid at low prices is a very good thing ...and with WebFostFace this is possible.
I tell you that I have moved all my hosting ... do you want to know why?
The support service is really great ...they always respond via live chat and, to date, have always resolved my requests.
So, I guess, there is nothing more to say ... Thanks webHostFace!

28 November 2020
Unprompted review
Rated 5 out of 5 stars

They do the little things right

There are a ton of companies out there doing what Webhostface is doing, but I have been impressed with their service. I have not had any outages or downtime, and when I mess up or need help their team is always there.

Yes, they have crazy initial deals and after the first year, the price goes up. But if you really like a service and they are providing a good value, paying closer to full price should not be an issue.

I am happy and won't change to another service just because they are cheaper initially. Thanks team Webhostface for the service. It is appreciated.

27 November 2020
Unprompted review
Rated 1 out of 5 stars

Will forcefully renew faulty products and deny a refund

Webhostface forcefully renewed a product for 2 years that I did not even intent to continue with. When I asked for a refund, they denied. I'll never be cheated by them again. Very cheap company. Faulty product. Shared my experience. If anyone want to try it, they can at their own risk.

26 November 2020
Unprompted review
Rated 5 out of 5 stars

CONSTANTLY ONE OF THE BEST FOR YEARS

I’ve been with WebHostFace’s shared hosting since 2014 (I have all the invoices to show it), and I can’t but applaude them for their nearly flawless service: I’ve never had a single major problem on their hosting, only a (literal) couple of glitches that were all solved within hours from opening the ticket..or even directly on their live chat; their support has always gone above and beyond to address any issue or question I had or even just to meet my needs - based on my personal experience, they have the absolute best support I’ve ever seen....but the overall service has been (and is still being) one of the best hosting experiences ever for me.
They may be a bit costlier than other shared services, but they’re definitely more than worthy every penny you spend.

26 November 2020
Rated 1 out of 5 stars

Create tricks and cheat money

Create tricks on websites and cheat money without refund customers. A VERY BIG LIAR!!!!! Don't let this big liar cheating more and more customers!!!!!

25 October 2020
Unprompted review
Rated 1 out of 5 stars

Cheat money. Big Liar

WebHostFace is a cheating hosting fake company. The service is doing tricks and cheat money. They tell liar which is not true from other hosting service that I have used before.

Don't get cheated by this liar hosting company.

19 October 2020
Unprompted review
Rated 1 out of 5 stars

WebHostFace is a Awful Company

WebHostFace is a Awful Company with the Worst Customer Service.
We've had serious trouble of data security , using this company's hosting services. We will publish on our online platforms, our experience as a result of using this company's services.

Gourmet Snapshot Studios
London | United Kingdom

1 May 2020
Unprompted review
Rated 1 out of 5 stars

Bad VPS Hosting Experience

I've been using their VPS service for a heavy trafficked website I own for about 8 months. During these 8 months my website went down over 6 - 7 times !! Almost, once every month !!

And when a website is down, they don't send you an email or something. You need to understand it for your self. So, if you don't visit your website for one day, the website will be down for the whole day.

You do understand how a webmaster feels when one of his projects is down. Right?

Although they have a 24/7 live chat, their customer support is not good. Their representatives do not have the necessary skills to help you solve problems on the spot. They have to open a support ticket to their technical team. Sometimes it can take up to 1 hour until they fix the problem.

Anyway, I am not happy at all with this hosting provider and I am moving my websites to another hosting company.

19 February 2019
Unprompted review
WebHostFace logo

Reply from WebHostFace

Dear Pavlos Giorkas,

I checked your VPS and from what I can see you host three quite dynamic and heave websites with regularly updated data. Moreover, your websites are heavily visited with multiple monthly hits. For example, just for the last month of January, you have had:

Website #1

178,124 Unique visitors
885,031 Hits

Website #2

4,650 Unique visitors
68,294 Hits

Website #3

2,922 Unique visitors
72,021 Hits

This means that just for one month you have had 185,696 unique visitors and over 1,026,231 hits! This, together with the scripts on your websites require a huge amount of server resources, more than the plan you are currently on could offer.

Of course, we are extremely happy that your websites are popular and you have developed a profitable business, however, the growth in hits requires a different solution that will respond to your needs! I will strongly advise that you consult with the people who manage your sites so that they can tell you the exact server resource your websites will need to perform smoothly. Moreover, I would also advise that you consider optimizing your websites, as per Google PageSpeed Insights, their performance is quite low.

In regards to your comment about our customer support. Let me confirm that the people who serve you 24/7 on live char are first lever customer service. They have been trained to help with common technical questions, which require immediate assistance. The second lever support available over ticket have the necessary skills and root access to your VPS, as well as to the overall hypervisor to investigate and help with more in-depth solutions. Each hosting company has a division of personnel which aims to speed up and the process of receiving customer care and support, but also to be of maximum efficiency when resolving clients' requests.

Finally, I regret to see that you have decided to move your services to anther provider. Still, in case you wish to reach us for further advise on what plan is best for your needs and what optimizations can be done on your websites, we are available anytime!

Rated 1 out of 5 stars

Frequently downtime occuring reviews about webhostface.com

Frequently downtime occuring, each downtime takes between 7-10 minutes.

I have submitted several tickets. they answer tickets but problem not solved yet.

5 February 2019
Unprompted review
WebHostFace logo

Reply from WebHostFace

Hello Murat,

I am afraid I was not able to find your name in our system so I believe if you are a client you might have registered under a different name. Therefore, I cannot be more specific about your particular problem.
However, according to your logs, all of our servers have been up and running smoothly with none of the downtimes that you describe. If you can please contact us directly so that we can check your account, I am sure that we will be able to provide you with more details and adequate assistance.

Rated 5 out of 5 stars

I have no words to describe this…

I have no words to describe this company!
Love the support via chat!
Love all webhostface transparency!
This hosting company is precious gem yet to be discovered to by the world

11 January 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, professional, efficient and communicated during the entire process of migrating my clients from my old web hosting provider. Best part of the deal...I am saving money!!

9 January 2019
Unprompted review
Rated 5 out of 5 stars

Great hosting service

Great hosting service. I have been working with web development for 14 years now and I have used many hosting companies, nut Webhostface.com is the best till now. Now I am not thinking anymore for hosting solution when I have a project because I know where I will host it.
Also great support with fast resposnse and great solution for all the problems I have encountered.

2 January 2019
Unprompted review
Rated 5 out of 5 stars

These guys are absolutely fantastic!!

These guys are absolutely fantastic!!! Like, where have they been all my life? Quick customer support response time and they deliver on exactly what they promise! Affordable Pricing plans is the best part.

23 December 2018
Unprompted review
Rated 5 out of 5 stars

Great support makes all the difference

The main way providers distinguish themselves in in support, and webhostface's is excellent. 24/7, fast and well trained support staff, well designed chat app through the website. I recommend highly.

21 December 2018
Unprompted review

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