Wearth London Reviews 372

Avoid. Was misled alongside others on their gift certificate resolution also. Ethical business it is not. This reflects poorly on the company which it has partnered with as well, Veo.

Companies House suggests the company is in liquidation; however Wearth seems to have partnered with another Company called 'Veo'.

Unfortunately the new 'Veo x Wearth' brand says it will not honour existing gift cards/credit, despite boasting that: "If you were a customer of Wearth you can now continue shopping at Veo".

Dubious, dishonest behaviour. Avoid!

Haven’t ordered recently. Company have gone into liquidation with debts.

I have a voucher for Wearth London to use (a present from my company). Their website says they are taking a temporary break. Emails to the address they cite for queries come back undeliverable. Have they run off with my credit? The company is still active on Companies House but how can I redeem the lost credit?

Zero stars. Ordered a wooden Christmas tree at the end of December 2022, payment taken (over £300!) nothing received! Website now says taking a break and existing orders will still be made but contact email does not work, tried to message on IG but had no response.

Taken a payment of over £50 for subscriptions for which no products have been received after 6 weeks. Website now says "Temporarily Closed" which has been the case for at least 6 weeks and no response to emails. Will probably have another payment taken and no products received as no way to manage subscriptions...absolutely horrendous!!

Love the product (eye-mask) and timely delivery.

I did not receive my item. All emails sent were ignored by Wearth. Currently taking further action to get my money back

Layout of website makes it a quick and easy process. Love the focus of sustainability. Product is high quality and shipping was fast. Would recommend site and product to a friend.

Good product. Good price.

Really good quality items, and it's an added bonus that all products are kind to the planet and to humans. Will definitely be a regular customer! Great items and fantastic service!

Ordered on the 5th December , product is still showing as not dispatched. Sent two emails and still not had an update I want to cancel my order now and place it with a company who can actually deliver. My advice would be order from elsewhere

Ordered from Wearth on 16 November - no update since and no product has arrived. Followed up with customer service and not had any response. Don’t bother with this retailer unless you don’t mind incredibly slow service.

If I could give this company zero stars I would. I placed my order on the 24th November and hadn’t heard anything about shipping. I emailed the company and got told different information on the email than website for working days. After waiting longer for my order still nothing and had to email them again and got told they’d chase up the order but then heard nothing again. My order finally arrived looking nothing like the picture and no update from the company on my previous email. Can’t express my disappointment enough and would not recommend shopping from here.

Would 100% recommend to everyone! I use Wearth regularly when looking for gifts as well as treating myself! Lovely website, gorgeous products, good delivery and obviously my favourite thing is everything is eco friendly / sustainable!!

The parcel was delivered and left outside in the rain and therefore damaged. Obviously this was not the company's fault but I had paid Delivery I took pictures and contacted customer service. Communication was good but it has been difficult to get a resolution. Numerous emails have been sent. Finally it was decided I could return the item, which I did not heard anything else and fed up of contacting the company.

No customer service.
Multiple daily emails.
Unsubscribe and Manage Email facilities don't work.
Flimsy ecological credentials.

Very disappointed in my interaction with this company. Poor communication, poor delivery and inability to respond to emails asking for a refund. Definitely would not use them again.

I've purchased a number of gifts from Wearth and have always been really impressed with the quality of the items and the customer service. Would highly recommend.

Lovely birthday present for a tea enthusiast! I bought this for my friend and she absolutely loved it, the packaging was lovely and the gift wrapping was adorable. She especially loved that it was caffeine free and she said all the flavours were amazing.